This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My power steering pump has went out on me twice while I was driving with my kids in the car. The first time was last year as I was doing a legal U-turn on a street. I wasn't able to get the my car straight almost was in an accident. I got the pump replaced and then 4 months later as I was making a right turn on the street, the pump went out again. Almost caused an accident again. There is currently no recalls on the power steering pump.
The contact owns a 2012 Dodge Charger. While driving 45 mph, the steering wheel seized and made it impossible to steer. The vehicle was taken to an independent mechanic where it was diagnosed that the power steering assist failed. The vehicle was not repaired. The dealer and manufacturer were not contacted. The failure mileage was 49,000.
The contact owns a 2012 Dodge Charger. The contact stated that the vehicle stalled without warning, while driving at approximately 35 mph. In addition, the speedometer failed to provide the accurate readings and all the warning lights on the instrument panel illuminated. The contact coasted into a serviced station while the steering wheel became difficult to maneuver. In addition, the vehicle failed to turn off and the gear shift failed to come out of drive. The contact used the park brake and the engine stalled. The vehicle was taken to haley Chrysler Dodge dealer, located on 5400 S laburnum ave, richmond va 23231, phone number: (804) 663-5337, where it was rejected to be serviced due to the remedy part needed for the repair not being available. The vehicle was not diagnosed or repaired. The contact received notification of NHTSA campaign numbers: 16V240000 (power train) and 17V435000 (electrical system). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was contacted and made aware of the failure and informed the contact to have the vehicle repaired at his expense and did not offer further assistance. The approximate failure mileage was 78,000. Part distribution disconnect. VIN tool confirms part not available.
I bought my Dodge Charger in 2 years ago for a recall on the alternator P60. My car has been giving me problems wow. Little things here and there. Then a few months ago the car shut off while I was driving and after a few minutes and turned itself back on. Which is part of the recall for the P60. It's been sitting in my driveway for a few months now but I finally called Dodge because a friend of mine told me that alternator in my car is a P60 so maybe they forgot to do the recall they brought the car in and there was a mix-up. So I went over the Dodge and I got paperwork for the day and they show that they swapped my alternator out with a P 60. So why would they swap my alternator out with a defective one? but they won't do anything about it they told me that's not the recalled one but it is I have a P602aa alternator in my car. My ABS brakes weren't working when the power went out and a bunch of stuff that it said happens if you don't change that alternator. I think there was a mix-up somewhere a friend of mine works for Dodge and he told me that's a recalled alternator. Maybe he said there was a mix-up on the shelf and somebody grabbed the wrong alternator but they won't do anything about it he says mistakes like that happen but they won't do anything about they want me to bring the car in and charge me $300 to look at
The contact owns a 2012 Dodge Charger. While driving approximately 45 mph, the vehicle lost power and failed to restart without warning. The vehicle was towed to the dealer (Chrysler, Jeep Dodge, 9207 adamo drive East, tampa, Florida, 813-620-4300) where it was diagnosed that the alternator failed and needed to be replaced. The manufacturer was made aware of the failure and stated that there was no recall. The vehicle was repaired. The contact received notification of NHTSA campaign number: 17V435000 (steering). VIN tool confirms parts not available. The failure mileage was approximately 67,000.
- Riverview, FL, USA
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The contact owns a 2012 Dodge Charger. While driving 35 mph, the steering became unstable and the ABS, brake, engine, and ESC warning indicators illuminated. The vehicle was towed to efird Chrysler Jeep Dodge (located at 1711 w lucas St florence, SC 29501) where it was diagnosed that the electrical and power steering needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and did not assist. The failure mileage was 95,340...updated10/04/17 the consumer stated the vehicle would over heat, smoked, and the air blows extrememly warm. Water pours from under the vehicle. Updated 10/17/2017
The contact's wife owns a 2012 Dodge Charger. The contact stated that while driving, the vehicle stalled and lost power without warning. The contact stated that the steering wheel became difficult to maneuver. No warning lights illuminated. The contact stated that while the vehicle was being towed to his residence, he noticed smoke coming from under the hood. The contact notified scott robinson Chrysler Dodge Jeep Ram located at 20900 hawthorne blvd, torrence, ca 90503 at phone number: (424) 299-8800 where the dealer informed the contact to call the manufacturer. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure but the contact was informed to take the vehicle to a dealer but did not offer any further assistance. The approximately failure mileage was 75,000.
On several occasions over the course of maybe a week, while turning through an intersection from either a dead stop or slow roll the car would either stall or have a power surge causing a loss of steering. One evening after starting the car you could smell smoke and the information light came on indicating a problem with the charging system. I researched the symptoms and found an article about the 3.6 L Dodge alternators so I called Dodge. They brushed it off so purchased a new alternator the next day and installed it. Since then I have had no issues with the car stalling and loosing steering.
I was driving my 2012 Charger SXT, and the car suddenly went into battery saver mode. I had pulled over to google it on my phone, and my car was starting to display the symptoms in the P60 recall. The battery light came on, the traction control, ABS, check engine lights, they all came on. Then as I was pulling into a parking space at Dodge the center screen shut off, I lost power steering, the car shut itself off. Somehow the windshield wipers ran a few cycles. The dealership informed me that my car had a 180 amps alternator, that it was not part of the P60. My car had just reached 119000km (74000mi), and the average mileage of Chargers with 180 amps alternators appears to be around 106000km (66000mi). The road that I was on, it followed the a winding cliff. If the problem had been more severe I would certainly have died, either gone into the rock face, off the cliff, or into oncoming traffic. The replacement alternator was over $800 cnd, that's before the inspection, before labor, and if the battery fried in this ordeal, it doesn't include that either. It doesn't cover the rental car I had to get. Obviously, Chrysler-Dodge-Fiat had to do a massive recall with one alternator, is it really a stretch to think that the other alternator that they installed in other vehicles were defective as well" I looked up the cost of a replacement online according to official Dodge specifications for the Chrysler 300 / Charger - they're listed at about $200-250 cnd, why is the one Dodge selling me over $800? is it because they realized they have to put in something of much higher quality and output so that this doesn't happen again" there had better be a recall about this - people will get severely hurt because of this.
The contact owns a 2012 Dodge Charger. While driving approximately 30 mph, all the lights on the instrument panel illuminated and dimmed. In addition, the ABS warning indicator illuminated, the steering wheel seized, the gear shifter failed to shift gears, and the vehicle stalled and lost power. The vehicle was towed to ed voyles Chrysler dealer (located on 789 cobb parkway SE, marietta ga, 30060, (770)429-1100), but the parts for the repair were not available. The vehicle was not repaired. The contact received a recall notification for NHTSA campaign numbers: 14V634000 (electrical system), 15V467000 (air bags, seat belts), 16V043000 (structure), and 16V352000 (air bags). The parts needed for the repairs were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The approximate failure mileage was 110,000. Parts distribution disconnect.
My Dodge Charger went dead while I was driving one day. The battery indicator came on and charging system on my monitor, I was driving with my wife in the car and I was lucky to be able to turn on a side street as the wipers came on and suddenly I had no more power to steer the car. I had my hazardous lights on too and everything then went dead. I was lucky that day and god watched over me and my wife. When my roadside service got there and he tried to give me a jump it would not start and he tested the battery and it had a full charge on it. I had the car towed to the Dodge dealer that night. The next day I went to find out that the alternator was fried. I looked up at the time my vehicle was down before my roadside service got there that night. I founded out there was a P60 recall alternator (amp 160) for Dodge Charger year 2011-2014. I called Chrysler corporation the night I went down, and they looked up and said it was not on my vehicle. They said I had a amp 180, but after getting a new alternator in my Dodge Charger I'm still having problems with a battery save mode that keeps popping up on my monitor screen. I pleaded with the Chrysler corporation that something is wrong with the alternator and that night I could have died. If I was on the highway. I don't feel safe everyday driving, because I have to get on the highway to go to work. I'm going back to the Dodge service department to get this battery save mode checked out, because they used one of the P60 recall alternator to fix my vehicle. I think they don't have a stable alternator, because it is probably draining the battery.
The radio turned off, every light on the instrument cluster lit up, wipers turned on automatically, lost both power break and power steering. All this at over 50 mph with our young son in the back seat....eventually my wife was able to get the vehicle stopped, but even after many attempts was unable to put the car in park. Eventually the car just completely died. She was stuck in the middle of a turning lane and wasn't even able to turn on the emergency flashers. The car ended up being towed to the nearest Chrysler dealership and diagnosed with a faulty alternator to the tune of almost $900. Financial burden aside, this was a very frightening experience for my wife and son, and although the car has been repaired neither my wife nor I feel entirely comfortable driving the car by ourselves much less having our young son in the back seat.
Takata recall I was leaving church and was about to stop at a gas station to get coffee and a doughnut like I usually do every Sunday. I was about to make a right turn into the gas station, my steering all of a sudden got stiff and the power steering warning light came on and my windshield wipers came on and it scared the day lights out of me. I had to go on the curb a little just to make the turn.
I started my vehicle and pulled out of my garage as I do each morning. As I went down the driveway at almost idle speed, I could feel a strong resistance (as if the emergency brake was on) and the power steering tightened up. Suddenly a strong burning smell filled the car, all of the lights on the dash came on and the ac fan blew on high speed. I immediately reversed back to the garage (100 feet or less) and was barely able to park. There was obviously something burning under the hood as the smell filled the garage. I turned off the car. When aaa arrived to tow it, the car was completely dead. The driver chose not to jump it for fear of doing more damage. My local trusted mechanic advised me that there was a recall on 2012 Dodge Charger alternators and he believed that it was my alternator that had failed. I had the car towed to arrigo sawgrass Dodge where they confirmed that the alternator had in fact failed and was burning. He said the recall did not include my VIN and that Chrysler would not cover my expenses. My 16 year old son and I were lucky we were in the driveway, lucky the fire didn't ignite while we were sleeping and lucky my son (a new driver) was not faced with a totally disabled vehicle on the road. According to the recall, this failure created a high risk of crash. Had we been on any road instead of my driveway, we could have been killed.
The contact owns a 2012 Dodge Charger. While driving 5 mph, the steering became difficult to control. The vehicle was able to be parked and all the warning lights illuminated. While parked, smoke appeared from the vehicle and then disappeared. The manufacturer was made aware of the failure. The failure mileage was 82,000.
The contact owns a 2012 Dodge Charger. While driving approximately 10 mph and making a left turn, the steering wheel seized. As a result, the contact crashed into a ditch and the air bags failed to deploy. The contact sustained injuries that required medical attention. A police report was not filed. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 37,000.
Night time @ 8:30pm, I was traveling 20W/59S towards the foster exit. Before I came upon the black warrior river bridge, I hit an unexpected pothole in the left lane and it bend and cracked the front driver's side rim and threw off the front alignment of my vehicle.
The contact owns a 2012 Dodge Charger. The contact stated that while driving at 30 mph, the steering wheel became difficult to turn. The contact had to apply excessive force to the steering wheel in order to turn the vehicle. In addition, the contact stated that the vehicle jerked and vibrated. The contact also stated that the wind shield wiper activated independently and all warning lights illuminated. The vehicle was not diagnosed or repaired. The VIN was included in NHTSA campaign number: 14V634000 (electrical system). The manufacturer was not notified of the failure. The failure mileage was 49,800.
I can barley turn at all. It is hard to turn at all. I took the car in Oct 4 and the said it is past warrenty and it will be 1800 to fix it. How can a car only 2 years old have this problem. They told me the car is safe to drive until I can afford to fix it. I have read many complaints online with a ton of other people with the same problem. Is there a recall" is this fair" I am a single mom of 3 kids and I have a newer car for reliabilty. And cannot afford this...
I'm a police chief here in Alabama, my department has six Chargers and the front suspension has been replaced in every one of them, some two or three times since purchased also power steering pumps have been replaced in several. This is ridiculous...no recall!!!!!
A D V E R T I S E M E N T S
- Joliet, IL, USA