This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I have had so many problems with this vehicle, I don't know where to begin. After purchasing this vehicle new, within the first year and several trips to the dealership for a clunking noise which got louder and faster as I accelerated the dealer couldn't figure out what it was. After picking it up the umteenth time, the noise was still there, I drove back to the dealership demanding they figure it out. They put there qa tech on it and discovered it was the drive shaft. That was replaced and I have had nothing but problems with the transmission slipping, the tires prematurely wearing, ball joints have been replaced several times. They were replaced in December 07 the last time, less than a year before the last time, along with new tires. It is now April 11, 2008 and I was just told after servicing the vehicle they need replaced again and the tires are wearing. The air conditioning failed several times, the brakes and rotors wear bi-annually and don't stop properly, after about 60,000 miles, the computer went on this vehicle, leaving me stranded many, many times. It was at the dealership several times for this and they couldn't detect the problem, even after my personal mechanic told them what it was. I had to have this fixed on my own because the dealership couldn't. the front passenger seat belt sticks and is difficult to unfastened, the paint on this vehicle is almost completely gone from everywhere but the sides of the vehicle. The serious safety issues with this vehicle are ridiculous and really need to be addressed by the manufacturer. How many deaths are you waiting for to occur before you make the manufacturer accountable for their defects"?? is it going to take a death to occur and Chrysler to be sued for their neglect and faulty equipment????"
My son escaped danger when the transmission/torque converter of his 1999 Dodge Dakota went out on an interstate highway. After replacing that and heading back home, his U joints and wheel bearings went out almost causing another wreck. These were all repaired. So far $3000 in repairs in a month. Then the oil pressure dropped to zero as he was driving. Now the oil pump needs replaced. Along with the tie end rods, the timing chain, and the serpentine. He'd already had the total brake system replaced this summer. Having all the receipts showing regular oil changes, the warranty company refuses to pay for the oil pump because of some sludge in the pump. Now I find from researching on the computer that this is a very common problem in durangos and Dakotas. We've put $5000 in this truck in less than one month. The manufacturer needs to admit the flaws in this vehicle. They have some responsibility here. We are just glad he was not injured or killed. But we've put over $5000 in a '99 vehicle - which is unfair when the problems are related to the design and manufacture of the vehicle.
Replacement of ball joints and additional parts that were wornout, and the truck had only 68,000 miles, $900 repair costs, definitely a hazard that could have been averted by the manufacturer, and I would like reimbursemnt for my problem that alot of vehicles of Chrysler-dailmer Dodge Dakota P/uhas had.
1999 Dodge Dakota.I purchased my vehicle new in late 1998. In the five years I have owned it, I have had to replace two ball joints in the right front. Currently, a metal-on-metal squeak exists in the right front, and I believe it is a ball joint. I have lubricated all pivot points and joints, but cannot lubricate the ball joints. The squeak still exists. Here has been no incident as of this date. I only filled in the incident date below with today's because it is a required field.
- Greenbrier, TN, USA
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When I purchased this truck (Jan. 99) the tow rating was 6400 lbs. Recently, diamler Chrysler Corp. Sent me a card to insert into my owners manual that says 2000# is all this vehicle will tow safely. What they don't explain is why the tow rating is decreased! it seems to me if DC is concerned with the safety aspect of this issue than this should have been discovered during their own testing before release to the consumer. This is the second model year that this truck has been in production and they just now realized there is a safety problem with there original advertised towing figure" what's wrong with this truck that DC doesn't want to tell it's loyal customers about" I haven't tried to contact the manufacturer but several people with the same model truck have and DC is being very tight lipped concerning the reduced towing issue, basically they would rather "buyback" the vehicle than say anything about the cause for the weight reduction.
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- Honey Brook, PA, USA