This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
1. preparing to drive from California to North Carolina ib 2002 Dodge Dakota quad cab 2wd. Having tires replaced and front end alignment. Front end ball joint and assy needed to be replaced due to extreme wear. Mechanic stated I was lucky the wheels didn't fall off. Had front end ball assy replaced.
While driving 65 mph, a rattling noise was heard coming from the front of the vehicle. The driver was able to drive the vehicle to the dealer for inspection. The mechanic replaced both upper and lower ball joints due to corrosion. Control arms were replaced as well. Consumer also stated that problem is similar to Dodge durango sport utility vehicle.
Control arms and ball joints made clunking and popping sounds. Bushings made loud squeaking sounds. All mentioned parts needed to be replaced. Sounds started as early as 10,000 miles logged on vehicle. After searching internet found ball joints could separate and finally took vehicle to dealer. Dealer is replacing parts under warranty but my concern is they are replacing them with the same defective parts.
Dealer replaced both upper and lower ball joints and control arms. Consumer stated this vehicle was the version of durango, therefore, they used the same parts.
- Chardon, OH, USA
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- Cary, NC, USA