This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My 1998 Dodge Durango has approximately 85K miles on it. It is in the shop today getting new top and bottom ball joints on both sides. Heard about possible investigation. Read others complaints and feel lucky mine made it this may miles. Also have to replace front rotors because they are out of round.
Thee were problems with the lower ball joints. The dealer was contacted who stated they needed to be replaced. The manufacturer was not contacted at the time of this call.
1998 Dodge Durango 4W drive suspension premature failure. Both my upper and lower ball joints on both side began failing at 78000 miles. I understand the NHTSA is investigating similar complaints. I had to replace all my ball joints. If there is a recall on the ball joints, will Dodge reimburse me for the expense?
The consumer heard news report about the suspension problem, and wanted to report that the front ball joints were replaced in 2002 by an independent mechanic.
- New Lisbon, IN, USA
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Consumer state while traveling over bumps heard a noise. Vehicle was serviced, technician noticed ball joints needed to be replaced vehicle is now on second set.
The consumer took the vehicle to a mechanic and was told the upper and lower ball joints had worn out. The mechanic stated the vehicle was unsafe to drive.
Premature replacement of Dodge Durango ball joints. I am currently replacing the second set of ball joints since 12/2000 both sets of ball joints did not exceed 45000 miles before they wore out.
Regarding NHTSA action number PE03032 Dodge suspension front ball joint the dealership told me about 1 year ago that this needed to be fixed before they could align the front end of the car. I complaint that this should not prematurly wear out after 40000 miles. I just would like to state that I also have problems with this vehicle in conjunction with this action number. Thank you
My Durango has just over 60,000 miles on it. It has been very well cared for. During the first 3 years (while under warranty), the vehicle was taken to the dealer to check for squeaks in the front end. They said they lubricated the ball joints and the noise would go away for a day or two... then return. Recently on inspection, I was notified that the upper and lower ball joints needed to be replaced.because of recent announcements of failure of that front assembly due to ball joints, I wanted to add my bit of history as well. This car also has leaking seals on transfer case. I understand many people have had that problem along with transmission failure in the 60-70,000 mile range... so I probably have that to look forward to. If I can provide further information, please let me know. Thanks.
I have a 1998 Dodge Durango (VIN #[xxx]) and have had a continuous problem with the front suspension and ball joints. I have had the problem looked at twice (once at the local dealer and once at an independent site.) I am on my third set of front tires and only have 64,000 miles on it. The ride is very bumpy. I am concerned that there is a epidemic problem that is not being corrected or taken seriously by my Dodge dealer. I consider this a safety issue. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
The upper control arms, ball joints, and idler on my 1998 Dodge Durango with 38,000 miles were severely worn as identified during a routine inspection. I was forced to repair these items so to prevent a failure of the front suspension. I contacted Dodge regarding this defect yet they would not cover the repair. This is clearly a defect in the Durango and should be covered by the manufacturer.
The front end of my Durango has had over 3 thousand dollars worth of work, and has never had an accident and only has 60,000 miles on it. Both drivers and passenger side ball joints have been replaced (twice). Tie rod ends, control arm, and front shocks have had to all be replaced.the vehicle pulls to the right (dramtically) especially when braking, and has always done so, no matter what we do. This is an on going problem, the last replacement was done approximately 1 year ago.
A D V E R T I S E M E N T S
- Bristol, RI, USA