This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 1999 Dodge Durango. While driving approximately 20 mph, the vehicle veered to the left and the power assist pulled to the right. The contact heard a loud noise and smoke appeared under the hood. In addition, the vehicle was not running properly and the brakes overheated with a burning odor. The contact observed severe tire wear. The vehicle was taken to an authorized dealer and the vehicle was repaired. On over 20 separate occasions, the vehicle was taken to an authorized dealer for the same issues; however, the failures still persist. The VIN was unknown. The failure mileage was 20,000 and current mileage was 122,000.
In 2003 I had ball joints, upper and lower replaced, also tires were replaced. The arms were replaced prior to that. Dealer is now recommending the ball joints and tires be replaced again at cost $1200 for ball joints plus the cost of tires. The dealer had no idea why this would happen. I consumer called manufacturer, and they could not help. The only recall was for the years of 2000-2003, consumer's vehicle recall was 1999.
I own a 1999 Dodge Durango. I was on my way to work getting on to interstate 75, as I started to accelerate I heard a loud sound from the front right side of my vehicle, at the same time the vehicle was very hard to drive. I pulled over to see what the problem was, when I reached the front of the SUV my front right tire was barely dangling from the SUV. I had to call aaa to have it flat bedded to a garage. I was lucky that I was only going about 40 mph and not reached the posted speed of 70 mph.
- Grand Blanc, MI, USA
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The consumer took the vehicle for an alignment, and the technician stated the lower and upper ball joints needed to be replaced. This would cost about 1,300. While traveling 65 mph, the front left tire completely came apart. Consumer had to purchase 2 sets of tires due to the front suspension wearing the tires. Consumer would like to be reimbursed for the total of 4 tires purchased.
All four tires have started to crack where the tread and side wall meet. The reason given by the company for not replacing the defective tire was all four tires have several cuts in the side wall in addition to the tires being dry rotted where the treads meet with the side wall. Tires have been amoral 2 in 15 thousand miles. Consumer states the claim was denied without seeing the tires. Tire size 255/75/15.
Failed vehicle inspection 9/20/01 for low ball joints, (mileage=15,730), vehicle to harr Dodge 9/22/01 to 9/28/01 for repair, harr Dodge stated repair not needed because "ball joint play with-in specs" per service manual (mileage=15,746). Vehicle failed inspection (retest) 10/11/01 for "bad ball joints" (mileage=15,953). Vehicle to sumner's getty/auto repair station, leicester, MA. On 11/18/01 (mileage=16,614) stated "needs two tires (feathering), and ball joints, upper and lower"..
Vehicle would not go into 4 wheel drive or 4 low. It stays in 2 wheel drive. Delaer put a brand new transfer case, and it still would not work. Front tire to rear tire is 5/8 of a inch difference, causing it not to engage. Dealer is not sure if the problem will work unless new tires are put on. Consumer will have to buy tires to see if remedy will work.
Consumer had found a problem with tires and suspension. Technician had found that shock asorber was not supporting vehicle in front. Also tires will wear out and front of vehicle will sink, and rear tire will not help.
I exited a highway on an off ramp. My speed had dropped to 50mph when I heard the rear tire begin to flop and saw it begin to smoke heavily. Upon examining the tire I found that the tread had seperated from the belts for approx. Half of the circumference of the tire. It was a clean seperation with no rubber left on the belts of the tire where the seperation had occured. We had been driving for approx. 40 minutes at 65mph before the incident occured.( dot number: Tire size: 31X10.5R15 )
When driving 65 mph the left rear Goodyear tires model 31-1050R15 blewout, causing poor steering control. Consumer has contacted the dealer. Owner contacted Goodyear, they refused to pay for replacements, so owner had to pay for them..et.
Consumer was driving inside of a parking garage upon applying brakes the brakes didn't work had to put on emergency brakes to pull into a parking space. Then truck started smoking underneath his vehicle. Consume R tried to open hood and it wouldn't come up. Vehicle started to spit out sparks and fire occurred. Flames started dripping from underneath the hood. Then the truck exploded and the two front tires blew out. Fire department was notified.
A D V E R T I S E M E N T S
- Carmel, NY, USA