Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

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6.7

fairly significant
Typical Repair Cost:
$0.00
Average Mileage:
32,000 miles
Total Complaints:
3 complaints

Most Common Solutions:

  1. take molding off pass side by foot, tighten grounding bolt (2 reports)
  2. re-installed dash mounting bolt properly (1 reports)
2000 Dodge Durango AC / heater problems

AC / heater problem

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2000 Dodge Durango Owner Comments

problem #3

Jan 022001

Durango SLT 4.7L

  • Automatic transmission
  • 10,000 miles

A D V E R T I S E M E N T S

click to see larger images

dash fan/partial electrical failure when cold

Sorry to add another complaint for the same thing but I thought it would be useful to add a picture since that feature is available now. And to say the way to find this particular bolt is to remove the passenger side molding (under the glove compartment). The picture shows the loose bolt. The black rubber seal on the right side of the picture is the door seal.

- , Apo, AE, USA

problem #2

Dec 042007

Durango LX V8

  • Automatic transmission
  • 76,000 miles

Heater motor failure, door locks , plug in power for phones,This is terrible the bolt was never tightened more than a few threads. I t's a wonder the dash didn't come loose

- , Dallas, TX, USA

problem #1

Mar 192006

(reported on)

Durango SLT 4.7L

  • Automatic transmission
  • 10,000 miles

Shortly after the Durango was new, I noticed when it got really cold, the heater fan would cut out (just when I needed it!). I was in Phoenix so never could get it to a dealer before it would start working. Other things would cut out too like the power locks, windows, and sometimes you even couldn't turn off the ignition. It was only a problem when it was cold.

Two dealers couldn't figure it out (I don't think they tried very hard). I went for years like this and when I moved to a colder climate, it got worse. I finally started to tear the dash board apart myself and immediately found the problem - the right hand dash mounting bolt was cross-threaded at assembly. When it was cold, the dash would contract, pulling away from the frame, opening the circuit (that bolt was the only ground for the dash). I re-installed the bolt propely and haven't had a problem with it since.

- , Apo, AE, USA

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