This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
- the contact called regarding the 2001 Dodge Durango. The contact stated that the electric door locks automatically opened. The contact believed that the failure was due to the moist air in the state where he resided. The contact took the vehicle to a dealer and was told the lock switch cylinder needed to be replaced. The failure mileage was 20,000. Updated 03/30/07.
While driving at 40 mph, the consumer heard a clanking sound coming from the front end. The vehicle has been to the dealer three times for this problem. The consumer felt that the ball joints wore out. The dealer examined the vehicle, but could not diagnose what was causing the noise. The engine light had come on, the vacuum hose leaked, and there was a knocking noise in the rear compartment. It was later found that the rear door latch rattled due to internal damage.
A D V E R T I S E M E N T S
- Dupoint, WA, USA