This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The entire underneath and some panels of the vehicle are completely rusted to the point that the vehicle cannot be safely driven. The vehicle has never been in an ocean front town. Has been in Frankfurt, Germany and Atchison, Kansas.
My whole tire came off, literally separated from axle.. does not pick up speed.. been in the shop several times. And shakes. I had my 2 year old grandson with me when this happened coming out of drive thru.. after I paid the truck off it was downhill from there.
I purchaced a 2001 D0dge Durango used about a mpnth ago and already I was driving to town and the driver side wheel felt like it was wobling and had a roar. Pulled over didnt see anything, so went on home took it to gateway and was told it was the ball joint. Now im paying payment on a vehicle I cant drive.
The contact owns a 2001 Dodge Durango. While attempting to reverse the vehicle, there was an abnormal noise coming from the front of the vehicle. In addition, the air bag warning light illuminated. The vehicle was taken to an independent mechanic who diagnosed that the front tie rods needed to be replaced. The vehicle was repaired. The dealer was unable to diagnose or repair the vehicle. The manufacturer was not notified of the failure. The failure mileage and VIN were unknown.
Bought vehicle about 1 month ago and my horn and cruise control were working at time of purchase. Took car home and went out the next day and found out that horn didn't work after almost getting into and accident, so now I no longer have a horn or cruise control on my car.
- West Haven, CT, USA
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Airbag light comes on when steering wheel is turned to the left. Horn becomes inop. When steering wheel is returned to the right, airbag light goes out. Horn operates again. Suspect fault with the clockspring.
Whenever the contact drives the vehicle he noticed that the steering wheel clicks. The vehicle has not been diagnosed by the dealership, and the contact did not notice any differecnes beforehand. The current and failure mileage is 88000. Bml. Updated 10/06/09. The inermediate steeering shaft and tie rods were replaced. The brakes had to be replaced several times. The resistor inside the blower motor had to be replaced in order for the fan to defrost the windshield. Updated 10/08/09
Driving 2001 Dodge Durango with 36,000 miles on I-295 N in New Jersey going 45-55mph - steering suddenly failed - car wildely went to left slamming into guard rail.
I heard about upper control arm failure. I had mine checked my mechanic stated right side upper showed signs of wear & should be replaced. Waiting to see if recall is forthcoming. Noticed power steering was hard to turn also a rattle in the steering wheel if shook side to side fastly (cause worn steering column and box). Light selector switch burned out. Had to replace the switch module.
Consumer experienced the engine light illuminating, shaking when braking at high speeds, steering noises and shifter popping in place. Also, consumer experienced noise in the rear end and transmission not shifting properly. Dealer said the check engine light illuminated for no reason at all and was reset. Consumer went to a different dealer and put a new computer because it's a small sensor in the emission control. Engine light came on again and consumer brought vehicle to a dealer and said that it was safe to drive. Consumer went to a different dealer because she wasn't comfortable with the opinion from the previous dealer. Consumer was told by the dealer that it was the torque converter and it will take a week and a half to repair vehicle. In addition, consumer is experiencing problems with air conditioner.
While steering and turning a corner the steering wheel jerked. The driver was able to drive the vehicle to the dealer for analysis. The mechanic could not duplicate the problem.
I have a 2001 Dodge Durango with a nudge over 50,000 miles. When I recently moved to va from fl I had to start getting vehicle inspections to get plates. I took my truck to a Chevy dealer for the safety inspection and they said it was unsafe as the upper right ball joint was in horrible shape. I had heard some very loud popping when I turned the wheel and sometimes after turning, but never gave it much thought. I took the truck to a Dodge dealer for the same inspection because I thought the Chevy dealer may have just wanted to make some money on me. The Dodge dealer replaced a few bulbs and said it was road ready, "safe." The other day my steering felt somewhat bound when I was driving so I pulled over to look and I was astonished to see that the Chevy dealer was right. So is Dodge willing to let someone die after a state mandated safety inspection to save a few dollars?
Steering is spongy and easily affected by road conditions. Example: Driving over an expansion joint in the road that is not perfectly perpendicular to direction of traffic will cause the steering wheel to turn, sending the vehicle off track. At highway speeds, the vehicle has actually changed lanes as a result of this phenomenon. While having the vehicle serviced, I have mentioned this every time to the service writer. Upon completion of service I was told the same thing every time: This is normal steering for a Durango. We noticed this shortly after the vehicle was purchased from redwood city Dodge, in redwood city, ca. They also serviced the vehicle and told us the same thing as swift Dodge. It's all hogwash: The vehicle isn't safe as this "failure" occurs every time the vehicle is driven.
When driving at normal speed on a straight way steering wheel suddenly turned right without movement from the driver. As a result, vehicle hit a light pole.
Lost control of 2001 Dodge Durango on broken arrow expressway between harvard and lewis, heading West there has been several times that this has happened, not all at the same location. I feel there is a problem with my Dodge, and the road at this location is extremely bad. I called the highway dept. Left a message but never heard back.
A D V E R T I S E M E N T S
- Atchison, KS, USA