10.0

really awful
Crashes / Fires:
6 / 0
Injuries / Deaths:
5 / 0
Average Mileage:
36,769 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2001 Dodge Durango suspension problems

suspension problem

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2001 Dodge Durango Owner Comments (Page 6 of 9)

« Read the previous 20 complaints

problem #68

Dec 162003

Durango 4WD 8-cyl

  • Automatic transmission
  • 30,475 miles

A D V E R T I S E M E N T S

While driving on this day I slip on some snow and my 2001 Durango lost control unexpectedly and slammed into a tree truck was towed to auto body shop and I was told that the ball joints on both sides of the vehicle where shot at 30000 miles and needed to be replaced immediately you guys please give me some feedback on this situation because Chrysler daimler would not give me any information besides that the the ball joints on these vehicles are under investigation thank you very much michael nelson.

- Catskill, NY, USA

problem #67

Jan 132004

Durango 4WD 8-cyl

  • Automatic transmission
  • miles
My vehicle is pulling to the right, I took it to curtis hughes doge, manteca, California.thought it would be a simple alignment.when I called for my vehicle they told me it needed the suspention ball joints replaced. They were on back order it would take about a week to get them in. I called back within the week the parts were in. I took my Dodge Durango in, later that afternoon, I phoned to see if the vehicle was ready to be picked up I was told there is a problem with the trucks steering. It was originally said to cost $885 for the ball joint repair job. The price has now shot up to $1800 for repairs. The truck only has 48000 miles on it. I am now told that these repairs are not under warranty. This is safety issue for me. My vehicle is usedto Transport children daily, and it is unfair that I should have to pay these fee and very coincidental that the truck suddenly is having major problems immediately after the 36000 mile warranty has passed. Around christmas 2003 there was a report on the news about recalling Dodge Durangos. This one needs to be recalled and fixed correctly and not at my expense..

- Manteca, CA, USA

problem #66

Jan 092004

Durango 4WD 8-cyl

  • Automatic transmission
  • 62,485 miles
Premature failure of ball joints on 2001 Dodge Durango costing approximately $700 in repairs.

- Osceola, IN, USA

problem #65

Jan 092004

Durango 8-cyl

  • Automatic transmission
  • 40,000 miles

A D V E R T I S E M E N T S

I have a 2001 Dodge Durango with a nudge over 50,000 miles. When I recently moved to va from fl I had to start getting vehicle inspections to get plates. I took my truck to a Chevy dealer for the safety inspection and they said it was unsafe as the upper right ball joint was in horrible shape. I had heard some very loud popping when I turned the wheel and sometimes after turning, but never gave it much thought. I took the truck to a Dodge dealer for the same inspection because I thought the Chevy dealer may have just wanted to make some money on me. The Dodge dealer replaced a few bulbs and said it was road ready, "safe." The other day my steering felt somewhat bound when I was driving so I pulled over to look and I was astonished to see that the Chevy dealer was right. So is Dodge willing to let someone die after a state mandated safety inspection to save a few dollars?

- Manassas, VA, USA

problem #64

Jan 062004

Durango 8-cyl

  • Automatic transmission
  • 69,000 miles
While the vehicle was being serviced, the dealership noticed ball joints wore out and needed replacement. The ball joints were worn excessively and defective per dealer.

- Carmel, IN, USA

problem #63

Dec 292003

Durango

  • Automatic transmission
  • 45,000 miles
Front upper ball joints replaced on 2001 Dodge Durango (46,000 miles), and axel wheel bearings also replaced.

- Breaux Bridge, LA, USA

problem #62

Dec 142003

Durango

  • 40,000 miles

A D V E R T I S E M E N T S

While driving steering wheel became loose. Dealership informed the consumer that the problem was due to defective front upper ball joints. Mechanic could not resolve the problem.

- Tyngsboro, MA, USA

problem #61

Dec 052003

Durango 4WD 8-cyl

  • Automatic transmission
  • 40,000 miles
Had to have upper ball joint replaced on my 2001 Durango with 40,000 miles on it! his is way to early for such a vital part with the all the extreme risk involved with its failure. I heard their was problems with this part and my vehicle was starting to pull. I took it to a dealer and he would not even look at it to tell me if it was safe without charging me $80. Bell tire repaired the vehicle after finding the fault during there front end inspection.

- Berkley, MI, USA

problem #60

Dec 162003

Durango 8-cyl

  • 37,500 miles
While driving consumer heard a loud squeaking noise coming from the right rear ball joint. The dealerships mechanic was notified, but did not resolve the problem.

- Battle Creek, MI, USA

problem #59

Dec 162003

Durango 8-cyl

  • Automatic transmission
  • 39,999 miles
I own a 2001 Dodge Durango and the upper and lower ball joints have gone bad on this vechicle under 40,000 miles. It is causing vehicle to sway right.

- Orlando, FL, USA

problem #58

Dec 162001

Durango 4WD 8-cyl

  • Automatic transmission
  • 44,268 miles

A D V E R T I S E M E N T S

I was having difficulty making turns. I felt like my front left tire was going to come off when I would make turns. I immediately took my vehicle to my dealership. I was told that my left ball joint was bad and adviced not to drive my vehicle until I had the problem fixed. I was also told the part I needed was on a national backorder and they were unsure when it would be available. I was told that the problem I have with my vehicle is under investigation.

- Eden, NC, USA

problem #57

Dec 142003

Durango

  • 78,000 miles
While parked, the vehicle's front end collapsed. The dealer stated the ball joints fell off the vehicle. Please provide additional information. EA03-023

- Somerset, KY, USA

problem #56

Dec 102003

Durango 8-cyl

  • Automatic transmission
  • 53,421 miles
Had to have upper ball joint and control arm bushing replaced.

- Ocean Springs, MS, USA

problem #55

Nov 262003

Durango 8-cyl

  • Automatic transmission
  • 18,000 miles
2001 Durango R/T. second failure of transmission (11/26/03) @ 35000 miles. Handled by different dealerships and no one knows exactly why or how transmission is failing. RPM tachometer races between 100 - 800 RPM during driving conditions including load, light load, flat terrain, and occasionally down hill when driving of speeds greater than 45 mph in drive and overdrive. Excessively hard clung when shifting between 1st and 2nd and between 2nd and 1st. 1st failure (2/6/02) was before PCM and transmission flash recalls @ 20000 miles. Service manager insisted that this was a normal thing and his Jeep did the same thing. After much convincing that I would prefer the opinion of a tech instead did they take the vehicle for repair. Vehicle was kept for an additional week than what was promised for delivery. Vehicle was kept in garage for the 2 weeks and when picked up all personal items, electronics, tire jack, etc was missing (~ $2700 worth) and accusing me of leaving my doors unlocked (did not quite understand his point and aurguement since it sat in the dealerships garage for the 2 week duration). Since... transmission does not always go into park and occasionally drive, verbally told not a big deal by dealership service manager due to the transmission being flashed. Noticed vehicle surging with RPM increase after driving a while. Oh, by the way, yea, the ball joints needed replaced at ~18000 miles too (10/2002)!

- Worcester, MA, USA

problem #54

Dec 102003

Durango 4WD 8-cyl

  • Automatic transmission
  • 70,500 miles
Had to replace upper & lower ball joints in my 2001 Durango after replacing prematurely worn out tires, dealer said it would cost close to $1,000 since I am 1,000 miles over my warranty. Also had to replace power steering pump at a cost of $600 don't know if this is a result of the defective ball joints however.

- Banning, CA, USA

problem #53

Jul 302003

Durango 4WD 8-cyl

  • Automatic transmission
  • 37,771 miles
Problems with vehicle's ball joints. The consumer was told the front ball joints were worn out.

- Dallas, TX, USA

problem #52

Dec 022003

Durango 8-cyl

  • Automatic transmission
  • 50,000 miles
I own a 2001 Dodge Durango. In 2002 I had to have the whole power steering rack and pump replaced. N September of this year I was informed the ball joints are bad. Apparently they have prematurely worn out.

- Houston, TX, USA

problem #51

Aug 132003

Durango 8-cyl

  • Automatic transmission
  • 38,000 miles
PE 03-032, front suspension/upper ball joint failure: The upper ball joints wore out at 38,000 miles. Both right and left side were replaced.

- Ballwin, MO, USA

problem #50

Nov 242003

Durango

  • 52,600 miles
The owner was having problems while driving the vehicle. The vehicle was taken to the dealership. The mechanic informed the consumer, that the front upper ball joints were wearing prematurely. Please provide additional information.

- Hartland, MN, USA

problem #49

Nov 142003

Durango 8-cyl

  • Automatic transmission
  • 46,000 miles
The vehicle was taken to the dealer for inspection of front end noise. The mechanic determined the front upper ball joints on the passenger side needed to be replaced. Please provide vehicle identification number upon receipt of this complaint.

- North Port, FL, USA

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