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1.6

hardly worth mentioning
Crashes / Fires:
0 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
108,730 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Dodge Durango drivetrain problems

drivetrain problem

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2002 Dodge Durango Owner Comments (Page 1 of 2)

problem #25

Aug 012006

Durango

  • 24,347 miles

A D V E R T I S E M E N T S

The contact owns a 2002 Dodge Durango. The contact stated that the gears failed to shift into park and that it was difficult to remove the key. In addition, the gears shifted independently and the key was able to be removed while the vehicle was still in motion. The contact had to apply the emergency brake at times to prevent a failure. The dealer replaced the gear shift cable and an S bracket, but the failure continued randomly. The manufacturer excluded the vehicle from NHTSA campaign number: 07V555000 (power train). The vehicle was not repaired. The approximate failure mileage was 24,347.

- Colleyville, TX, USA

problem #24

Apr 122016

Durango

  • 120,000 miles
The contact owns a 2002 Dodge Durango. The contact stated that the gear shift slipped into different gears while parked. The vehicle was not diagnosed or repaired. The VIN was not included in NHTSA campaign number :07V555000 (power train). The manufacturer was notified of the failure. The failure mileage was approximately 120,000.

- Silver Spring, MD, USA

problem #23

Jun 252015

Durango

  • 244,000 miles
The contact owns a 2002 Dodge Durango. Upon entering the vehicle, the contact noticed that the gear shift was in the reverse position and was unable to shift into park. The failure occurred on several occasions. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 244,000. The VIN was not available.

- Vernon, NJ, USA

problem #22

Oct 272014

Durango

  • 180,000 miles

A D V E R T I S E M E N T S

The contact owns a 2002 Dodge Durango. The contact stated that the vehicle failed to shift into the park position. The contact had shift into neutral and park on a flat surface since otherwise it would roll away. The vehicle was not taken to a dealer or an independent mechanic to be diagnosed. The manufacturer was notified of the failure. The vehicle was not repaired. The approximate failure mileage was 180,000.

- Duson, IL, USA

problem #21

Jan 202015

Durango

  • 100,000 miles
The contact owns a 2002 Dodge Durango. The contact stated that the shift lever became stuck in and out of the park position. The vehicle was taken to the dealer, where it was awaiting to be diagnosed. The vehicle was not repaired. The manufacturer was not made aware of the failure. The contact stated that the vehicle was exhibiting the same failures as mentioned in NHTSA campaign number: 07V555000 (power train); however, the VIN was not included. The failure mileage was 100,000.

- Bay City , TX, USA

problem #20

Apr 162012

Durango

  • 83,117 miles
Beginning in April 2012 it was extremely hard to get gear shift out of park you had to attempt this several times this occurred every so often there was no significant routine. We took this to Dodge in gainesville several different trips and it would not repeat the problem for them. Starting around December of 2014 the vehicle would come out of park all by itself while parked and with the vehicle off then we would have trouble getting the key out or the vehicle back into park. This happens constantly and we are now scared to drive it. I called Chrysler and they said there was a recall of this nature but not on my vehicle. I find this hard to accept considering it is doing the exact same failure of other Durango's from this manufacture date. Please respond and let me know if I should junk my only vehicle or get a second mortgage to have repaired. On a second request I also had a windshield wiper motor replaced and was charged apparently there was a recall on that but gainesville Dodge doesn't cover recalls ? is this normal or are the dishonest.

- Hawthorne , FL, USA

problem #19

Dec 212014

Durango

  • 138,500 miles

A D V E R T I S E M E N T S

The contact owns a 2002 Dodge Durango. The contact stated that the vehicle independently shifted out of park. In addition, the vehicle failed to shift out of park intermittently. The vehicle was not diagnosed or repaired. The VIN was not included in NHTSA campaign number: 07V555000 (power train). The manufacturer was made aware of the failure. The failure mileage was 138,500.

- North Bend, OR, USA

problem #18

Oct 152012

Durango

  • 215,000 miles
The contact owns a 2002 Dodge Durango. The contact stated that while driving approximately 20 mph, the vehicle vibrated excessively. Also, when the brakes were applied the vehicle would skid and jerk forward. The failure was recurring. The contact referenced NHTSA campaign id numbers: 07V555000(power train) and 08E064000(suspension) but was advised by the dealer that all recall for the vehicle had been satisfied. The manufacturer was notified of the failures. The approximate failure mileage was 215,000. Updated 06/10/14 MA the consumer stated when she attempted to stop, the vehicle locked up and skidded forwarded.

- Folsom, CA, USA

problem #17

Oct 172013

Durango

  • 130,000 miles
The contact owns a 2002 Dodge Durango. The contact stated that he was unable to shift the vehicle into reverse or park while the vehicle was idle. The contact referenced NHTSA campaign number: 07V555000 (power train) but was advised by the manufacturer that the VIN was not included in the recall. The vehicle was not repaired. The approximate failure mileage was 130,000.

- Aurora, CO, USA

problem #16

May 302013

Durango 8-cyl

  • 77,150 miles
The transmission shift selector sometimes won't engage in park. This hasn't caused a problem yet. However I am very careful to set the parking brake so that the vehicle doesn't roll away. I called Chrysler to inquire about a recall that affected many 2002 Durangos that had a similar issue. They said my vehicle was not part of the recall even though I am having a similar problem.

- El Paso, TX, USA

problem #15

Apr 032013

Durango 8-cyl

  • 107,000 miles

A D V E R T I S E M E N T S

Vehicle fail to engage in park position which in turn locks the key in ignition leaving it susceptible for theives to break in and to take the whole vehicle and also very unsafe especially when your park in an incline.

- Kaneohe, HI, USA

problem #14

Apr 022013

Durango 8-cyl

  • 150,000 miles
--- please--- NHTSA needs to expand recall notification to cover more vehicles. I have 2 Durangos, both have same problem described in recall notification # 69542. Dodge customer care hotline claims both of my vehicles (VIN [xxx] and [xxx]) are not covered by this recall. Both of my vehicles exhibit same conditions described in recall notification. Recall id # 69542 - power train:automatic transmission:lever and linkage:column shift-- recall date: Dec 04, 2007-- model affected: 2002 Dodge Durango summary: Vehicles equipped with automatic transmissions, the ignition/park shift interlock system may become inoperative. This can allow the shifter to be moved out of the "park" position with the ignition key removed (or in the "lock" position). This can also allow the ignition key to be removed when the shifter has not been placed in the "park" position. Consequences: Either of these conditions could allow the vehicle to roll away causing a crash without warning. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Boise, ID, USA

problem #13

Jan 112013

Durango 6-cyl

  • 133,000 miles
The vehicle does not shift into park thus key cannot be removed.

- Bronx, NY, USA

problem #12

Oct 082012

Durango 4WD 8-cyl

  • 119,600 miles
The shift column in my 2002 Dodge Durango will not go into gear. I have to giggle it several times to go into drive or reverse.

- Lincoln, CA, USA

problem #11

Jan 122012

Durango

  • 120,060 miles
Transmission and power train broke. Pieces of it were later found on the road. Transmission melted and caught fire, and later the whole vehicle was engulfed in flames and smoke. By the time firefighters had arrived, the whole vehicle front was burnt down. The vehicle was totaled.

- Houston, TX, USA

problem #10

Jan 072012

Durango

  • 178,433 miles
The contact owns a 2002 Dodge Durango. The contact stated that after starting the vehicle, the vehicle could not be shifted out of park. The vehicle was not taken to the dealer. The manufacturer was contacted and confirmed that the VIN did not qualify for repairs under NHTSA campaign id number: 07V555000 (power train:automatic transmission:lever and linkage:column shift). The vehicle was not repaired. The failure and the current mileages were 178,433.

- Snellville, GA, USA

problem #9

Jan 062010

Durango

  • 141,000 miles
The contact owns a 2002 Dodge Durango. The contact stated that while the vehicle was parked it rolled away and crashed into the sidewalk. The driver and passenger air bags deployed. The vehicle was driven to a local mechanic. The vehicle was examined by an engineer who was unable to diagnose a failure code, or recreate the reason why the vehicle rolled out of the park position. The VIN was not available. The vehicle was not repaired. The failure and current mileages were 141,000.

- Fernley, NV, USA

problem #8

Jan 202009

Durango

  • 85,000 miles
My vehicle gets stuck in park. The situation has occurred on numerous occasions to the extent of 5 or 6 times a year. The car is completely inoperable when this happens. Our solution, as recommended by a mechanic, was to bang on the steering wheel until it frees itself, but the most recent occurrence was unable to be resolved in this manner. My vehicle is of a year and model (2002 Dodge Durango) that has had a recall for the shifter lock situation (G28), but Dodge has informed me that my vehicle does not qualify for repair. I have searched automobile sites on the internet and a number of folks have had the same problem as mine exhibits and have been able to get it repaired under the recall notice, yet mine gets denied. I had to have the vehicle towed to the dealer this morning due to this failure and will, no doubt, have to pay to get it back, but I feel my vehicle should be included in the recall repairs as announced.

- Madison, MS, USA

problem #7

Nov 202008

Durango

  • 113,000 miles
The contact owns a 2002 Dodge Durango. The contact stated that the vehicle would become stuck in the park position for approximately 2-3 minutes. The dealer could not assist because the VIN was not included in NHTSA campaign id number 07V555000 (power train:automatic transmission:lever and linkage:column shift). The failure and current mileages were 113,000.

- Maumelle, AR, USA

problem #6

Jul 252008

Durango

  • 119,800 miles
I purchase the vehicle new in Jan 2003. I first experienced the problem a few months later but it was very occasional and consequently couldn't be identified by the dealer. What happened was that (usually at highway speed), the engine would very briefly shut off and then resume normally. The best way I could describe it would be a slight 'stagger'. over the years the problem has become more and more frequent and now occurs at all speeds in all driving conditions regardless of load, temperature, weather, etc. It now occurs at least daily and sometimes several times in less than one minute. Often the engine will die completely and needs to be restarted using the key. Today, the engine died (completely) as I was pulling out of a parking spot and attempting to merge with oncoming traffic. It died (completely) again as I was going about 25 mph on city streets under light load. It died again (completely) as I was pulling into the parking lot of a business. During my commute to work it 'staggered' at highway speed at three separate times at highway speed while under moderate load. Suffice to say this is quite dangerous as the power steering and power brakes become significantly more difficult to use following loss of power.

- Galt, CA, USA

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