Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.


really awful
Crashes / Fires:
6 / 0
Injuries / Deaths:
4 / 0
Average Mileage:
15,791 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Dodge Durango seat belts / air bags problems

seat belts / air bags problem

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2002 Dodge Durango Owner Comments

problem #7

Dec 042006

Durango 4WD

  • Automatic transmission
  • miles


Air bags did not deploy.

- Moose River, ME, USA

problem #6

Nov 222005

Durango 4WD 8-cyl

  • Automatic transmission
  • 26,540 miles
I was driving on the freeway at 55 mph, 6 car lengths behind a vehicle. The vehicle in front of me stopped abruptly (a disable vehicle was in the lane) and when I slammed on the brakes, the vehicle kept rolling as if no brakes were applied. My foot went all the way to the floor. There were no vibrations from the ABS as well as no lowering of the front end, typical from braking. I ended up colliding into the vehicle at about 30 mph and the air bags did not deploy. I had previously complained several times to my dealer that the brakes were faulty in a panic situation. I complained shortly after purchasing the vehicle and up until a year ago. In all instances, I was advised that there was nothing wrong with my brakes as no code was detected.

- Los Angeles, CA, USA

problem #5

Oct 132005

Durango 4WD 8-cyl

  • Automatic transmission
  • 40,000 miles
The consumer was involved in a frontal accident. Upon impact, the front airbags did not deploy. The consumer sustained injuries. A police report was taken at the scene. There had not been any previous problems with the airbags to indicate a failure. No repairs could be performed because the vehicle was totaled. Updated 12/14/05.

- Bowling Green, OH, USA

problem #4

Nov 272004

Durango 4WD

  • Automatic transmission
  • 22,000 miles


While driving at 25 mph consumer's vehicle was involved in a collision, hitting another vehicle. Upon impact, the air bags failed to deploy. Vehicle was towed to a collision center.

- Ridgewood, NY, USA

problem #3

Nov 232003


  • 22,000 miles
While stopped in traffic the consumer's vehicle was struck from behind by another vehicle. The consumer's vehicle collided with the vehicle in front of it. Upon impact, air bags did not deploy. Consumer was wearing a seat belt but still suffered injuries to the right knee. A police officer arrived on the scene. Also, NHTSA PE 03-032, front suspension upper ball joint failure: While vehicle was getting repaired mechanic found that upper ball joints were wearing out at an alarming rate.

- Jacksonville, FL, USA

problem #2

Jun 162002


  • miles
While driving at 40 mph consumer ran into an animal head-on and none of the front air bags deployed. Vehicle was totaled. Contacted dealer, and dealer was not willing to do anything.

- Yellow Stone Nat Par, WY, USA

problem #1

Jan 112002


  • miles
Vehicle was involved in a frontal collision of 35-40 mph. Upon impact, neither air bag deployed. Dealer and manufacturer were notified. Feel free to provide any further information.

- Mishawaka, IN, USA

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