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10.0

really awful

Typical Repair Cost:

$265.00

Average Mileage:

74,000 miles

Total Complaints:

1 complaints

Most common solutions:

  1. replaced lower steering column (1 reports)
Dodge Durango steering problems

steering problem

Helpful Websites About 2002 Dodge Durango popping or clicking in the steering column

A D V E R T I S E M E N T S

problem #1

2006Aug 16

(reported on)

Durango SLT

  • 74,000 miles

There has been a TSB (technical service bulletin) issued on my 2002 Dodge Durango on the clicking noise coming from the steering column. This will only sound when the steering wheel is being turned. I never knew about this TSB issued and had I known, I would have had it replaced before my warranty was over at 35,000 miles. I have sent an email and called Daimler/Chrysler and they could not explain to me why I should pay for the replacement of the lower steering column on a 4-year old vehicle. This is not normal wear and tear on a vehicle. This is a defect in their product. The company could not explain why I had to pay for this repair other than it is no longer under warranty for this and could not help me with the repair. Please do not ever buy a Dodge/Chrysler product. They are not worth it. Before you buy a vehicle, check for any TSBs on the internet. I am not finished filing complaints about this.

tcrab

Ruston, Louisiana, USA

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