Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.

2.5

hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
60,000 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Dodge Durango suspension problems

suspension problem

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2002 Dodge Durango Owner Comments

problem #1

Mar 312006

Durango 4WD 8-cyl

  • Automatic transmission
  • 60,000 miles

A D V E R T I S E M E N T S

No specific events lead up to this failure. This is simply a defective, poorly manufacturer's part. I was lucky to avoid a serious incident in this case, others may not be. The main leaf of the rear leaf springs break at the front eye which is where it mounts to the frame. If this happens, the rear end is free to move back and forth as much as the shackle will let it, effectively allowing your rear axle to steer the rear of your vehicle wherever it may choose (read: Very dangerous.) I replaced the leaf spring with the issue (the driver's side) with a Dodge oem part ($175 for the part, 1.9 labor hours according to the dealership if I were to have them replace it.) I'm a very competent mechanic, so the labor hour inquiry was just for my records. Upon completing the correction to the side with the failure, and during the test drive, I experienced literally an identical failure on the opposite side. Again, I was lucky to be driving slow and paying attention enough to notice the issue before it turned into a serious incident. I have both defective leaf springs in my possession. They are both off of the same vehicle, a 2002 Dodge Durango with just 60,000 miles. This vehicle has never been used to tow, haul, or complete any other strenuous activity. This is a very serious safety issue, when just one breaks, the rear end has enough movement to steer into the car next to you. If both were to break, this could very possibly lead to a chain of failures resulting in a serious incident.

- Girard, OH, USA

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