Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

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really awful
Typical Repair Cost:
Average Mileage:
85,000 miles
Total Complaints:
2 complaints

Most Common Solutions:

  1. not sure (1 reports)
  2. replace window regulator (1 reports)
2002 Dodge Durango windows / windshield problems

windows / windshield problem

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2002 Dodge Durango Owner Comments

problem #2

Feb 012009

Durango SLT 4.7L

  • Automatic transmission
  • 70,000 miles


Window regulators have gone out on all windows total of 14 times. Three of my windows are currently held up with a wooden board cut to size. Had the dealership replace them at first, got too expensive, kept breaking the plastic pulley at the top of the regulator. The motor always works fine, its a 5 cent piece that breaks. Have to buy the whole assembly, $100 roughly, shop labor, $200 plus. I'm tired of fixing this problem and dodge wont fix it or recall it. They are in a class action lawsuit over the window regulators in a jeep liberty. Guess what? SAME PART! Same pulley, same flawed system. My durango is garaged and well taken care of. Dodge should fix's a link to complain. Rest of the car is in great shape. Google dodge window actuators before you buy, make an informed decision. And do not take a vehicle to JCBILLION in bozeman, the shop manager should have replaced my window parts the first time under warranty, but told me it was an electrical issue, so was not covered. THIS IS NOT AN ELECTRICAL ISSUE! It is mechanical, you will find the plastic parts to the upper half pulley in the bottom of your car door.

- , Bozeman, MT, USA

problem #1

Sep 092007

(reported on)

Durango 318CI

  • Automatic transmission
  • 100,000 miles

first, it took Trice Hughes in Princeton, KY 3 mos. to replace passenger mirror, then rear windows stopped working, front end is leaking and making noises, door locks will not work, and now i to am having engine surging problems and can't depend on it to go any place, i was taken when i bought it two yrs. ago and still owe over 10k on it. i'll never deal or recommend this dealer or manufacturer to anyone!

- , Marion, KY, USA

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