Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.


fairly significant
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
13,667 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Dodge Durango windows / windshield problems

windows / windshield problem

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2002 Dodge Durango Owner Comments

problem #3

Sep 132004

Durango 4WD

  • Automatic transmission
  • 30,000 miles


Consumer received a recall notice for windshield wipers. However, parts needed to repair the vehicle were on national back order. Also, there was no date as to when the parts needed will become available.

- Brightwood, VA, USA

problem #2

Jan 202002

Durango 8-cyl

  • Automatic transmission
  • 11,000 miles
While driving in inclement weather the windshield wipers failed. This caused poor visibility to the driver. Consumer was able to maintain control of the vehicle and drove it to the dealer for inspection. Mechanic determined that windshield wiper motor needed to be replaced and replaced it. The problem recurred. The consumer continued to have the motor replaced each time it failed. The consumer then received a recall notice for the wiper motor.

- Little Rock, AR, USA

problem #1

May 192004

(reported on)

Durango 4WD 8-cyl

  • Automatic transmission
  • miles
Windshield wipers malfunctioned, resulting in poor visibility. Dealer indicated that windshield wipers were not recalled.

- Maryville, IL, USA

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