Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.

4.0

definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
30,000 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2003 Dodge Durango steering problems

steering problem

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2003 Dodge Durango Owner Comments

problem #1

Aug 152005

Durango 4WD 8-cyl

  • Automatic transmission
  • 30,000 miles

A D V E R T I S E M E N T S

Front suspension - drive train - locks - axle - power steering pump vehicle has had consistent front end grinding noise since 30,000 km's. ball joints have been replaced, front axle spyder gears have been replaced. Previous 1998 Durango had same problem - fix was front wheel bearings. 2003 Durango - dealer says that it doesn't require replacement. Noise and grinding only happen at slow speed turns left or right. From stop to light acceleration to hard left or right turn, new noise from rear axle - limited slip unit now getting louder. Axle oil and limited slip additive have been replaced with factory Chrysler oil additive. Indicative of same problem with 1998 Durango that I had, when rear axle pinion bearing was heavily scored. In that incident the same maintenance was done, but repair was out of warranty by 3,000 km's and Chrysler only paid 50% of repair of $700. Oil changes on complete drivetrain was $590 (4X4 with skid plates). This appears to be a metal fatigue problem in combination with engineering specifications that are too wide in tolerances, which allows failure of components to compound problems and create longer term damaging results. Ever since Dodge trucks went to maintenance free front axle bearings (you can't pack bearings with grease), poor limited slip tolerances in rear axle, and transfer case that's electronically operated, the drivetrain and front suspension components have excessive loads and poor quality components. Both Durangos that I've owned have had 5 wheel alignments (constant pulling to the left) and no off road driving. Strictly highway and city driving. I purchased factory extended warranty on 2003 Durango which I highly recommend. So far, out of pocket expenses have been minimal, but Durango spends too much time in the shop and is very inconvenient to have serviced constantly. Never had issues with warranty parts or dealer not doing warranty recall work.

- Mississauga, 00, USA

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