CarComplaints.com Notes: The second generation Durango was introduced in 2004 and instantly came under fire for, well, catching on fire.

From 2004-2006 electrical overloading in the driver's side instrument panel caused numerous reports of interior fires. The interior infernos became so commonplace that Chrysler eventually issued a recall.

The problems didn't stop there, however. Owners of the recalled vehicles complained about being treated unfairly and given take-it-or-leave-it low ball settlement offers. "They offered me $2000 under NADA retail as a settlement," said one owner, "and have been rude and hostile to deal with." Nothing says awesome service like treating your customers rudely after their cars have caught on fire.

Have we mentioned all the reports of complete engine failure due to oil sludge?

8.0

pretty bad
Typical Repair Cost:
No data
Average Mileage:
80,500 miles
Total Complaints:
2 complaints

Most Common Solutions:

  1. not sure (2 reports)
2004 Dodge Durango body / paint problems

body / paint problem

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2004 Dodge Durango Owner Comments

problem #2

May 262015

Durango SLT 5.7L V8

  • Automatic transmission
  • 106,000 miles

A D V E R T I S E M E N T S

With all the torrential rains we were having I discovered a NEW problem with my Durango after just sinking $6500 into a replacement engine (see the freaking HYDROLOCK DUE TO CRAPPY ENGINE PARTS issues).

Open second row doors to see a waterfall from the bottom of the door, sloshing inside the door itself, seatbelts soaked and front floorboards literally squishing with water... My wife bought me a bag of silica type kitty litter and I poured it onto the front and second row carpets, smashing it into them. A week later I vacuumed it out and my car smells a little bit of mildew. Can't wait for the next torrential rains to come now.

Another well played dirty trick Chrysler...

- Richard P., Arlington, TX, US

problem #1

Jan 022009

Durango SLT 4.7L

  • Automatic transmission
  • 55,000 miles

We have had a problem with water coming into the truck everytime it rains. We end up with soppy wet seat belts in both front seats each and every time it rains. The headliner is ruined from repeatedly getting wet along with the T posts behind both front seats. We have tried everything we can think of to find where the water is coming in from. We have sealed everything we can seal. We have wasted many hours and a lot of time on this truck. If you are reading this and considering buying this make and model of vehicle take my word for it. SAVE YOUR MONEY!

- Wendy L., Pensacola, FL, US

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