Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.

CarComplaints.com Notes: The second generation Durango was introduced in 2004 and instantly came under fire for, well, catching on fire.

From 2004-2006 electrical overloading in the driver's side instrument panel caused numerous reports of interior fires. The interior infernos became so commonplace that Chrysler eventually issued a recall.

The problems didn't stop there, however. Owners of the recalled vehicles complained about being treated unfairly and given take-it-or-leave-it low ball settlement offers. "They offered me $2000 under NADA retail as a settlement," said one owner, "and have been rude and hostile to deal with." Nothing says awesome service like treating your customers rudely after their cars have caught on fire.

Have we mentioned all the reports of complete engine failure due to oil sludge?

10.0

really awful
Crashes / Fires:
3 / 7
Injuries / Deaths:
1 / 0
Average Mileage:
110,355 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2004 Dodge Durango engine problems

engine problem

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2004 Dodge Durango Owner Comments (Page 12 of 15)

« Read the previous 20 complaints

problem #69

Oct 272010

Durango

  • 110,000 miles

A D V E R T I S E M E N T S

Purchased my hemi Dodge Durango 2004, with approx. 90,000 miles on it. Only 20,000 miles into the purchase, turning from a complete stop accelerating into a 40 mph. Lane at approx. 25-35 mph, (clunk) after hearing a loud thump, car would not move. Towed to experienced maintenance, contacted my local Chrysler maintenance dept., only option to resolve my matter was to replace my now dead 110,000 mile engine with a re built engine at a purchase price of $2,500/approx.70,000 miles. Approx. 15,000 miles and only local driving (3 miles tops/per day), I am experienceing faults which lead me to believe, I will experience this unfortunate problem again. Vehicle also, turns off in heavy rain, air bags alerts are faulty, stereo eqipment faulty, electical seating faulty. Please advise.

- Elgin, IL, USA

problem #68

Jan 152012

Durango

  • 127,500 miles
Car was cold, from sitting over night.went to start, and heard a bunch of clanging. I turned truck off immediately. Went to crank engine over, and nothing. No noise, accept chimes from interior, and a slight noise from starter.I have worked for years around vehicles and repairs, and it sounded like something was stuck. I put gear shifter in nuetral, disconnected serpentine belt, and tried to manually turn engine at crankshaft. I could not get it to budge. When I looked up online, I was surprised to see how many people with this motor had it sieze, I called Chrysler, and was told there was nothing they could do for me, being as it was out of warranty, and their was no recall. I don't understand how the government doesn't hold the car manufacturers to stricter standards, for issues like this.I'm not any kind of a computer guru, and I've found hundreds of people with similar issue, online. Would really be nice, to see Chrysler have to make good for these faulty motors.[xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Toms River, NJ, USA

problem #67

Mar 172013

Durango

  • 168,000 miles
2004 Dodge Durango with 5.7 hemi engine would run rough (to the point of stalling out) during light to medium rain or when it went through the car wash. Vehicle has been doing this for several months after it reached 100K miles. Dodge authorized mechanics were unable to determine the exact problem. Complete tune-up was performed. During February 2013, the vehicleż's cowl was replaced (approx. 160K miles odometer reading) in an effort to divert water from entering the engine block area. In March 2013 (approx. 168K miles), attempted to start the vehicle; engine turned over with a banging noise followed by sounds of grinding metal. Brought in mechanic who informed me that the noise was due to blown engine-rod and that vehicle is in need of an engine overhaul.

- Upper Saddle River , NJ, USA

problem #66

Feb 132013

Durango 8-cyl

  • 130,000 miles

A D V E R T I S E M E N T S

04 Dodge Durango with 5.7 hemi engine would run rough every time it would rain. Has been doing this for several months. Mechanics were unable to determine the exact problem. On Feb. 13th went out to start car and it would not start. Thinking it was the starter we took it off had it checked and was told the starter was in perfect condition. So we had the battery checked.....it was fine as well. After getting the starter and battery put back on, the car started and ran for a few days. On Tuesday Feb 26th the car would not start again- this was after a heavy night of rain. Let it set a couple of days....started right up. On March 12th this problem repeated itself so we took it back to mechanic. Mechanic asked us to let him keep the Durango so he could try to get the problem to repeat itself in order for him to see exactly what was happening when it was failing to start. And then today March 26th, after a couple of rainy/snowy days, he went out to start it and found that the motor is now definitely blown. (the bad thing is we still owe a year and a half on it!!).

- Vanleer, TN, USA

problem #65

Mar 252012

Durango

  • 105,397 miles
The contact owns a 2004 Dodge Durango. The contact stated that while driving 50 mph, the vehicle stalled without warning. The contact stated that after shifting into neutral, the vehicle would restart immediately. The vehicle was taken to the dealer, who performed a diagnostic test but was unable to duplicate the failure. The manufacturer was notified and referred the contact to the dealer. The vehicle was not repaired. The failure mileage was 105,397.

- Bangor, PA, USA

problem #64

Mar 182013

Durango

  • 116,000 miles
After pulling out on to a street the engine made a loud bang and clunking noise. I pulled over to find a hole in the lower drivers side of the engine block. I do regular oil changes at 3000 mile intervals with synthetic oil and only use high quality oil and filters, this vehicle has been very well taken care of. I have read many complaints about this on the 04-05 models. My mechanic has informed me that he cannot find a replacement motor for a reasonable price due to the demand of replacing this motor. Also, he has informed me that the usual warranty that he would get with a motor of any other kind is not available for the 04-05 motors due to the well known issue.

- Inman, SC, USA

problem #63

Mar 182013

Durango

  • 120,000 miles

A D V E R T I S E M E N T S

I have a 2004 Dodge Durango limited with the 5.7 hemi. I woke up today to go to work and started it and it was making a really loud noise. I turned it off and found alternative transportation. My husband had it towed to a garage and they said that the engine was blown. How does an engine blow up sitting in the driveway? I am extremely upset with the quality of these engines and feel that with all of the other complaints I have seen on these that Dodge should be issuing a recall on these! the engine has 120,000 miles on it! the garage is quoting me between $4000 and $5000 to put an engine in it!

- Sidney, OH, USA

problem #62

Mar 122008

Durango

  • 50,000 miles
The car stalls out in rainy conditions and completely dies in car wash. Problem can be reproduced every single time in wet conditions.very dangerous at high speeds and could cause accidents.

- South Jordan, UT, USA

problem #61

Mar 042013

Durango

  • 117,000 miles
I went out one morning to due my daily running for the day and when I turned the key and the vehicle started it made a sound like the starter was stuck. I turned it off and called my husband and when I started it again there was a loud pecking in the motor. I took it to a local garage and the man listened to it and told me that the noise was coming from inside the motor and that he did not do motor work. So I found another garage and took it to them and they told me that it was the starter that was bad and that they wouldn't be able to get to it for a week or so. So I called the lot that the vehicle was bought from and he sent me to his garage and the man there told me that he would take a look at it and get back to me. Well he called the next day and told me that all of the noise was coming from the transmission and that it was the fly wheel so he replaced the fly wheel and the called me back and told me that the torque converter was what was making the noise. That the veins in it was bad and rattling around so I had to wait another three days for the part to come in. After he replaced that part and put it all back together and called me and told me that it was done and that it was still making that noise, and that he could not figure out where it was coming from. He started that he called the Dodge garage and talked to the about it and they told him that the crank was bad. And that there was nothing that they could do about it. So I asked them about rebuilding the motor and he laughed at me and told me that if I could find someone that would attempt to rebuild it that he would shake their hand that no one will attempt it. All I could do is have another motor put in it. We have had that 2004 Durango 5.7 for only a year and we still owe the bank for the vehicle. And an engine is going to cost us $3400 not to mention labor fee for putting it in.

- Grafton, WV, USA

problem #60

Mar 102013

Durango 4WD 8-cyl

  • 164,000 miles
My 2004 Durango has always had the familiar issue of stalling when it rained or went through a car wash, but on March 10 that all ended. My husband went out to take my car to a meeting and heard loud clunking sounds. The car would not start. We eventually learned the engine was shot--just like that. There was no warning whatsoever. Now we are now stuck with replacing the engine for around $5000. This is crazy!! I can't believe all of the problems this model has faced--and no recall!! I am just lucky I wasn't driving with my young daughter when it happened. Something needs to be done before someone is hurt badly.

- O'fallon, MO, USA

problem #59

Apr 102012

Durango 4WD 8-cyl

  • 70,000 miles

A D V E R T I S E M E N T S

I started my car to go to work and the car was making a knocking sound. I had my husband check the oil and other fluids and they were fine. Towed my car to a dealership repair shop and they said the engine threw a rod and was no good any more. I just paid 15,000 for this car 6 weeks before and now I have no vehicle. The warranty company said they would not cover it because there wasn't enough miles. I have been on a lot of different sites and they have numerous complaints for this. They have recalled other cars for this same reason. When you call Dodge they just give you the run around.

- Sterling, IL, USA

problem #58

Feb 232013

Durango

  • 105,000 miles
The contact owns a 2004 Dodge Durango. The contact stated that after starting the engine, the vehicle stalled. The vehicle was towed to a dealer where the failure could not be diagnosed. The vehicle was not repaired. The manufacturer was contacted about the issue. The failure mileage was 105,000. The VIN was not available.

- Danielsville, GA, USA

problem #57

Feb 282013

Durango

  • 120,000 miles
The contact owns a 2004 Dodge Durango. The contact stated that after starting the vehicle, there was a loud noise and the vehicle failed to start. The vehicle was towed to an independent mechanic for diagnosis and the contact was informed that a rod bearing had malfunctioned and the engine would need to be replaced. The vehicle had not been repaired. The failure and current mileage was 120,000.

- Standish, ME, USA

problem #56

Jan 022013

Durango 4WD 8-cyl

  • 78,000 miles
These vehicles have serious engine problems. (hemi 5.7L) the engine shut off while driving and almost caused an accident with me and my seven children inside because ethe driver behind me didn't see that my vehicle came to a stop and steering wheel locked up. In heavy rains water gets inside somehow and stalls the engine. The engine finally locked up after taking my truck to numerous of places to see what was wrong and mechanics never seen that the engine was going bad. Looking at reports, a lot of people are experiencing engine failure and this is dangerous. Please do something before somebody gets hurt.

- Washington, DC, USA

problem #55

Feb 272013

Durango 4WD 8-cyl

  • Automatic transmission
  • 127,000 miles
The contact owns a 2004 Dodge Durango. The contact stated that when starting the vehicle there was a loud knocking sound and a rod blew out of the right side of the engine. The contact spoke with the manufacturer and was told there was no assistance for the repair because the engine was out of warranty. The failure mileage and current mileages were 127,000. Updated 04/30/13

- Morristown, TN, USA

problem #54

Aug 072012

Durango 4WD 8-cyl

  • 124,610 miles
I was sitting at a stop light at 11pm heard a loud sound and the car wouldn't go any more I managed to get the car to a lot not knowing the oil had leaked out all over the ground I was stuck for 3 hours in the dark and rain waiting for my family to come looking for me I was on my way home from work so I knew the would come lookin for me just so happens I walked off and left my cell on my way to work had the car towed the next day found out something came lose and put a hole in the engine block I guess that made the oil leak out all at once I bought this car used traded my Ford in for it drove it for 7months and haven't used it since im still paying notes on it and cant afford to get it fixed cost sooo much begging for rides to and from wok every day bout to go nuts this should be recalled its happened to alot of theses brand of car love my car but its a piece of junk its just apretty boby I need my car fixed!!or I my lose my job somebody do something please!

- Kentwood, MI, USA

problem #53

Feb 152012

Durango

  • 78,500 miles
The contact owns a 2004 Dodge Durango. The contact stated that the engine failed to start. The vehicle was not taken to a mechanic. The manufacturer was made aware of the failure. The vehicle was repaired. The contact was unsure of what the exact cause of the failure was. The approximate failure mileage was 78,500 and the current mileage 79,000.

- Elsmere, KY, USA

problem #52

Feb 222013

Durango 4WD 8-cyl

  • 125,000 miles
Had driven truck earlier in day had no issues at all. Drove and sounded like it always did!! went to start it that evening to get daughter from school event and it made a horrible noise and wouldn't start! mechanic said it was starter. After 2 days of waiting for a starter that noone keeps in stock! put it on and nothing! mechanic said it was stuck flywheel. He got it to turn over but the motor was knocking very loud!! now I'm without a car because I do not have the money for a new motor!!

- Hawesville, KY, USA

problem #51

Dec 202012

Durango

  • 115,000 miles
The contact owns a 2004 Dodge Durango hemi. The contact stated that while driving at various speeds, the 4X4 light illuminated without warning. The vehicle started to shake violently and then there was a loud noise. The vehicle was towed to the contact's home where it was inspected by an independent mechanic, who advised that a rod had blown through the engine. The manufacturer was contacted and offered no assistance. The failure and current mileages were approximately 115,000. The VIN was unavailable.

- Virginia Beach, VA, USA

problem #50

Feb 152013

Durango

  • 106,000 miles
The contact owns a 2004 Dodge Durango. The contact stated that while driving approximately 55 mph, the vehicle stalled. The vehicle was towed to the dealer for diagnostics. The technician stated that the engine would have to be replaced because the connecting rod had detached from the engine. The vehicle was not repaired. The approximate failure mileage was 106,000.

- Belmar, NJ, USA

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