Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.

CarComplaints.com Notes: The second generation Durango was introduced in 2004 and instantly came under fire for, well, catching on fire.

From 2004-2006 electrical overloading in the driver's side instrument panel caused numerous reports of interior fires. The interior infernos became so commonplace that Chrysler eventually issued a recall.

The problems didn't stop there, however. Owners of the recalled vehicles complained about being treated unfairly and given take-it-or-leave-it low ball settlement offers. "They offered me $2000 under NADA retail as a settlement," said one owner, "and have been rude and hostile to deal with." Nothing says awesome service like treating your customers rudely after their cars have caught on fire.

Have we mentioned all the reports of complete engine failure due to oil sludge?

10.0

really awful
Crashes / Fires:
6 / 1
Injuries / Deaths:
1 / 0
Average Mileage:
41,739 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2004 Dodge Durango engine problems

engine problem

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2004 Dodge Durango Owner Comments (Page 2 of 2)

« Read the previous 20 complaints

problem #14

Jan 192006

Durango 4WD 8-cyl

  • Automatic transmission
  • 14,600 miles

A D V E R T I S E M E N T S

: the consumer stated there have been two incidents with the vehicle inadvertently accelerating. First, while in reverse pulling out of a parking place, the vehicle accelerated across the parking lot. Second, while leaving a parking lot, the vehicle accelerated forward hitting another vehicle entering the parking lot. The dealership could not duplicate the problem. The manufacturer is sending an inspector to further investigate the problem.

- Ocracoke, NC, USA

problem #13

Jan 162006

Durango 8-cyl

  • Automatic transmission
  • 29,000 miles
The consumer stated while driving the vehicle at 40 mph, the RPM and engine revved high. With the brake pedal depressed, the vehicle lunged forward and crashed into a fence. The vehicle was taken to the local dealership, where the problem could not be duplicated.

- Dalzell, SC, USA

problem #12

Nov 272005

Durango 8-cyl

  • Automatic transmission
  • miles
During a road trip with my 2004 Dodge Durango the speedometer constantly read 3 - 4 mph faster than gps and the odometer/tripometer read 516.5 miles when proven to be only 500 miles with gps. Gps was linked to 9 different satellites throughout the entire trip (extremely accurate). Contacted dealer and was told that everything that controls speedometer is within allowable limits and nothing can be done to fix. Tire size may fix the problem with odometer/tripometer but not covered under warranty.

- Pensacola, FL, USA

problem #11

Oct 122005

Durango 4WD 8-cyl

  • Automatic transmission
  • 8,000 miles

A D V E R T I S E M E N T S

The contact stated that vehicle accelerated intermittently to about 5000 rpms. It only did it for a short time and then it stopped. The contact's wife was driving and it would speed up and slow down over and over. He took it to the dealer three times, and they could not find the cause of the problem. Manufacturer said take it to the dealer.

- Fortage, IN, USA

problem #10

Feb 202005

Durango 6-cyl

  • Automatic transmission
  • miles
While releasing the accelerator pedal, the vehicle accelerated uncontrollably. The driver applied the brakes and the vehicle failed to stop completely. The vehicle collided into another vehicle. This caused the passenger to sustain minor injuries. The vehicle was towed to a garage for inspection. The cause has not been determined at this time.

- Allenwood, NJ, USA

problem #9

Dec 132004

Durango 8-cyl

  • Automatic transmission
  • 34 miles
When driving down a hill the vehicle accelerated up causing the rpms to go up to 3500. The consumer had to ride the brakes continuously. The dealer stated that this was a characteristic of the Dodge. On terrain where one would like to go slow down slope, one could idle down to 2 mph but if one touch the gas to increase, it would go to 1500 RPM and if one does not hit the brake, it would slow down continuously increasing to 3500 RPM without touching the gas more.

- Crescent, OR, USA

problem #8

Oct 162004

Durango

  • miles

A D V E R T I S E M E N T S

Driving 2004 Dodge Durango accelerator got stuck to floor. Preening the brake, vehicle caught on fire. The incident was due a manufacturer's defect per fire inspection. Other problems were; the electric remote was inoperative, there was a delay in the shift when the A/C was on and there was a lot of water coming from the A/C.

- New York, NY, USA

problem #7

Dec 182004

Durango 8-cyl

  • Automatic transmission
  • 14,640 miles
While traveling about 20 mph pressed brake to stop at stop sign the engine raced fora few seconds.car was very hard to stop.took car to dealer and was told, there was nothing they can do without seeing the problem!

- Hockessin, DE, USA

problem #6

Nov 102004

Durango

  • 21,000 miles
While braking any speed vehicle accelerated, causing it to hit a mail box. Consumer managed to pull over, and had the vehicle towed. Dealership was notified, but did not resolve the problem.

- Danville, PA, USA

problem #5

Aug 282004

Durango 8-cyl

  • Automatic transmission
  • 2,000 miles
The mileage guage on my 2004 Dodge Durango reads over 104 miles on a trip that has been proven to only be a 100 mile interstate trip.

- Augusta, WV, USA

problem #4

Mar 162004

Durango 8-cyl

  • Automatic transmission
  • 4,500 miles

A D V E R T I S E M E N T S

My 2004 hemi Durango ltd randomly stalls at start-up or while driving. It also will studder or loose significant power during accelleration. All this occurs randomly. Dealer could not repair because there was not fault code?

- Torrington, CT, USA

problem #3

May 172004

Durango 4WD

  • Automatic transmission
  • miles
When driving at an undetermined speed, the transmission light appeared on the dashboard. The consumer took the vehicle to the dealership for inspection, however, the mechanic could not duplicate the problem. After the fifth visit to the service dealer (desoto mall), the transmission light had not come back on. The shifting light had come on and the consumer had taken the vehicle to the service dealer (central Maine Dodge) and after three visits to them, they found melted wires and a bad sensor. The wires had holes in them. Chrysler would do nothing to help resolve this problem. A transmission sensor was placed in the vehicle. (the shift indicator stayed on intermittently along with all of the other lights & the transmission range sensor rationality wires were damaged and melted on the catalytic converter) also the engine had come on and the vehicle jumped forward.

- Unity, ME, USA

problem #2

Jan 202004

Durango 8-cyl

  • Automatic transmission
  • 500 miles
Following the throttle casing recall on my Dodge Durango 2004 slt 4.7 L a few days after I purchased the vehicle, my engine light came on...no prob per the dealer. Following week I noticed that gas mileage was below 10mpg's which was abnormal but dealer stated that it would get better. A few days later while accelerating on interstate 80 the engine started bucking and chugging and the engine light came on and started blinking..... I pulled to the shoulder and turned off vehicle. I got the vehicle to the dealer and they found from the computer that the cylinders were misfiring. They pulled the plugs out of the block and noted rust and corrosion along with oxidation covering the sparkplugs and the extension tubes holding the spark plugs. They found that water was getting into the firing area of the sparkplug. However, it was said to me by the warranty manager from the northeast business center for Chrysler that he had my photos sent to detroit and that engineers were now designing a deflector shield for these Durangos which would somehow keep water from getting to places it should not be. As a certified safety professional, #9937, I investigate fatalities and injuries regularly. It is my job to try to arrive at the root cause of accidents and incidents. In this case, a service manager from corigliano Dodge, believe other vehicles may have this problem and that it could be related...that is the water not being kept way from the innerds of the engine...could be related to the throttle cable getting water in it and when subject to freezing temps, it could stick causing an accident. Water in an engine here got the throttle to stick when mixed with cold temperatures. It got my engine cylinders to misfire and what about steering or electrical fires. Chrysler must have some oversight from your Agency on this and please contact me so I can email digital photos to you that I took that day in the corigliano Dodge of boonton, NJ shop.

- Rockaway, NJ, USA

problem #1

Jan 072004

Durango 8-cyl

  • Automatic transmission
  • 1,380 miles
Vehicle accelerating by itself.

- Greenville, SC, USA

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