CarComplaints.com Notes: The second generation Durango was introduced in 2004 and instantly came under fire for, well, catching on fire.
From 2004-2006 electrical overloading in the driver's side instrument panel caused numerous reports of interior fires. The interior infernos became so commonplace that Chrysler eventually issued a recall.
The problems didn't stop there, however. Owners of the recalled vehicles complained about being treated unfairly and given take-it-or-leave-it low ball settlement offers. "They offered me $2000 under NADA retail as a settlement," said one owner, "and have been rude and hostile to deal with." Nothing says awesome service like treating your customers rudely after their cars have caught on fire.
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I had stopped at a stop sign and attempted to turn left. As soon as I took my foot off brake & onto gas, car completely stopped and shut off, leaving the car in the middle of the intersection. It was raining & similar has happened twice before during rain. Both previous times though, all electrical systems would work but I would have to wait about 15 minutes until car would restart. This time however, nothing was working, not even hazard flashers. Every time I tried restarting, dashboard lights would blink randomly. I took the battery to be tested, which tested fine. It has now been 3 days and car will not restart, same lighting issues when ever I have the key in the ignition, and nothing electrical is working including the key to unlock the doors remotely.
Takata recall and electrical interior lights stay on dimmer don't work needs cluster replaced dealer says that it may not be available after keeping my car for 5 days as of today 12 -31-18 they say they can't give it back to me because of the electric recall!?
2004 Dodge Durango 5.7 hemi these vehicles are shutting off without warning no steering, brakes lights, hazards, nothing is operable vehicle doesn't stutter or stall at all no waring lights just shuts right off multiple people are reporting the exact same problem this is a serious defect as there aren't any codes or signs of failure
Interior lights stop working when the doors or hatch are opened you can manually turn interior lights by touch of buttons. They will not come on by dash switch either. Parked in a garage all the time
- Fort Madison, IA, USA
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In early November 2015 while driving 45-50 mph the instrument panel randomly went haywire and all the lights started flashing and the interior lights at the same time. About two weeks later I realized that the outside headlights were also flickering when the inside lights flickered. I took to the local dealership and after 4 day's I was told they could not re-produce the issue. I quit driving after dark due to the lack of control in keeping the lights on then noticed I would have intermittent flickering with the headlight knob off. After researching the Dodge forums and ruling out the fuses I purchased a new "redesigned" headlight switch and installed it. Took care of all the flickering light issues and now I can drive at night again.
This complain involve several issues that constantly happens. The first issue is that the interior lights and instrument panel lights illuminated intermittently and I can hear a buzzing sound when it does this. The second is that the battery dies and I have to jump start or charge it manually most days. Third, every day I have to pour coolant into my radiator because there is a leak somewhere either the water pump or radiator. Fourth, when it rains, water gets inside via the door seams. Fifth, then my radio/dvd player stopped working and I had to pull the fuse because it would not turn off. Sixth, my head lights goes very dim and even sometimes shut off. This is very scary in the middle of the night coming home from work. Seventh issue involves the engine stalling on several occasions, mostly when its pouring down raining.
The contact owns a 2004 Dodge Durango. The contact stated that the headlights and the instrument panel to flicker on and off. The contact had to engage the headlight high beam button in order for the headlights to function and the instrument panel to remain illuminated. The vehicle was not taken to the dealer for diagnostic testing. The manufacturer was not made aware of the failure. The failure and current mileage was 144,000.
Water is getting under the cowl and onto my motor. I have taken my 2004 hemi Durango to several shops/dealers and the water is causing all kinds of problems. The cylinders are misfiring, some of the metal parts under the hood have rusted irreparably (ie. Motor heat guards), the windshield gets ice on the inside of the vehicle, my headlights blink on and off while driving, the heat works only sometimes due to the wires under the passenger side dash getting wet, and this water getting through is also causing my car to stall or almost stall every time it rains or take it through a car wash. This water is causing electrical problems. It is also rusting horribly fast near the wheel wells and on the back trunk hatch. Within only 2 weeks of cold weather I now have a solid hole from the rust. Why can't they recall some parts and fix this? the dealer is no help, they only want to charge me huge amounts of money to repair problems that were factory defects.
03/15/20013 I and my son were getting out of the winn dixie, a heavy spoke coming out of the panel. I called fire dept. And triple a to pick up the vehicle, the vehicle shot down complete after that. Wiper when off and light. 03/19/13 for the 2nd time, I took the vehicle to the dealer as per Chrysler instructions ( miami lakes auto mall) to repair the recall G07 back in 2009 or 2010 that was perform there. 03/20/2013 they called from the dealer to pick up the vehicle. When I went to pick up, they told me, they brought the wrong parts with a huge miles they need it to return same and request another one. They didn't knew the miles they put me 94,000 something miles without confirm with us. The assistant service manager was very un professional, he told me that was the computer in other words they didn't knew. At that time they told us me and my husband that the only thing that they found on the car was the brake pad and some other parts that they inform us that needs repair in future date. If we want they can do it for $800, we told no thanks, we will repair same issue when we can. 03/25/2013 the dealer calls us to pick up the car, however the lights on the panel are not working. I explain the dealer & Chrysler how I can drive a car without seeing the miles that I'm going or anything else. That?S not safe for me or the consumers. Of course they don't care, they told me to pay them the repair or drive the vehicle. Which I don't agree cause the vehicle was working fine. What the dealer & Chrysler want is the consumer to pay for the parts that they didn't fix the first time. Something needs to be done before someone is hurt badly.
When the multifunction turn signal switch is used, the vehicle intermittently activates the opposite direction instrument cluster light and exterior turn signal lamps. The exact same problem, symptoms and part number involved for the 2004 Dodge Durango slt exhibits same symptoms and involves the same part that NHTSA action number PE08059 report date of November 12, 2012 references which has resulting in an factory extended recall for Dodge/ Ram 3500 which use the exact same turn signal multi switch part number involved in the above stated recall. With countless reports of this multiswitch incorrectly illuminating the opposite intended turning direction. This defective switch creates a great danger and potential disaster for many on the roadway.
When activating the left blinker signal, the right blinker signal activates spontaneously. Sometimes for an extended period of time and causes other driver's to think im turning or switching lane's to the right instead of left. This is very dangerous and has already caused some near accident's.
Driving down the road and all the lights on the vehicle went out during night driving. Got stopped by police because not having any lights. Had vehicle in repair shop for approximately 4 weeks and the problem still exists. Have replace the front control module for $450 and a new light switch for approximately $60. Did not resolve the problem. Had the fuse box under the hood replaced and it resolved the problem.
Driving down the road and all the lights on the vehicle went out during night driving. Got stopped by police because not having any lights. Had vehicle in repair shop for approximately 4 weeks and the problem still exists. Have replace the front control module for $450 and a new light switch for approximately $60. Did not resolve the problem.
Our 2004 Dodge Durangos interior and exterior lights flash on and off intermittently. It happened only a few times in the beginning, but as we were traveling it did it more continuously on and off. During the day it was not as noticeable, but as night falls and you are driving everything goes dark for a few seconds, we have a problem. Afraid to drive at night. Asked Dodge about it and they say if it doesn't happen where they can see it there is nothing that can be done. There are only 42,000 miles on our vehicle. Checked recalls and they say we are up to date on all recalls.
I bought my 2004 Dodge Durango in 2005 January with 666 miles on the truck. The first year I had no problems at all until about March 2006 I was driving from Washington state to California when I notice the check engine light came on. I took it to the dealership and had it cut off in California. Well, on my way back to Washington state after a week I notice the check engine light came back on I took it back to the dealership for repair. The dealership cut off the light and told me there was a recall out on the 2004 Dodge Durango to fix the instrument panel. So I took the 2004 Dodge Durango back in to fix the recall problem and they said it was fixed. Well, in the summer of 2006 I was driving my 2004 Dodge Durango when the lights starts to go off and on while I was on the highway. It was raining hard and then my check engine light comes on again, so I just left the light on. Now I'm driving around in my 2004 Dodge Durango in the rain when I go to put gas in it when I stop. All of a sudden all my interior lights starts to go on and off with my headlights going off and on. The windshield wipers did not work so I cut the vehicle off for a minute. When I turn on the vehicle I could not move it out of park and all the lights was on. So, I left the vehicle there in a parking spot and walk back to work. I later came back to the vehicle about 2 hours later and I started up the vehicle and the gear shift worked. So I drove back to my office and use the computer to see if anyone else was having these types of problems and what do you know I'm not the only one. I took it to the dealership like I was told by headquarters and they gave me some paperwork to go to me local Dodge dealership. The dealership made me pay for a diagnostic on my vehicle and said it was from water intrusion in the junction block and my warrant does not cover it. Headquarters told me to open a blog and try to get a recall started. But in the mean time call your insurance company. Lives are at stake.
A D V E R T I S E M E N T S
- Elmer, NJ, USA