Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.

CarComplaints.com Notes: The second generation Durango was introduced in 2004 and instantly came under fire for, well, catching on fire.

From 2004-2006 electrical overloading in the driver's side instrument panel caused numerous reports of interior fires. The interior infernos became so commonplace that Chrysler eventually issued a recall.

The problems didn't stop there, however. Owners of the recalled vehicles complained about being treated unfairly and given take-it-or-leave-it low ball settlement offers. "They offered me $2000 under NADA retail as a settlement," said one owner, "and have been rude and hostile to deal with." Nothing says awesome service like treating your customers rudely after their cars have caught on fire.

Have we mentioned all the reports of complete engine failure due to oil sludge?

10.0

really awful
Crashes / Fires:
15 / 0
Injuries / Deaths:
17 / 2
Average Mileage:
48,265 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2004 Dodge Durango seat belts / air bags problems

seat belts / air bags problem

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2004 Dodge Durango Owner Comments (Page 2 of 6)

« Read the previous 20 complaints

problem #84

May 012015

Durango

  • miles

A D V E R T I S E M E N T S

Takata recall. The contact owns a 2004 Dodge Durango. The contact received notification of NHTSA campaign number: 15V313000 (air bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Conway, SC, USA

problem #83

Jan 262016

Durango

  • 148,326 miles
The contact owns a 2004 Dodge Durango. The contact's vehicle was repaired according to NHTSA campaign number: 15V354000 (air bags). After the repair was completed, the air bag warning light illuminated. The dealer informed the contact to bring the vehicle back because a sensor may have failed. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 148,326.

- Grand Ridge, FL, USA

problem #82

Apr 042007

Durango

  • miles
Takata recall. The contact owns a 2004 Dodge Durango. The contact received several notifications for NHTSA campaign number: 14V770000 (air bags). The parts for the repair would not be available for several months. The contact was unable to determine when the vehicle would be repaired. The VIN was also included in NHTSA campaign numbers: 15V313000 (air bags) and 07V092000 (electrical system). The dealer did not inform the contact of the two recalls. The contact was waiting on instructions from the manufacturer to remedy the three recall repairs. The contact had not experienced a failure. Parts distribution disconnect.

- Indianapolis, IN, USA

problem #81

Jan 172015

Durango

  • miles

A D V E R T I S E M E N T S

Takata recall. The contact owns a 2004 Dodge Durango. The contact received a notification of NHTSA campaign numbers: 14V770000 (air bags) and 15V313000 (air bags); however, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was not notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Fruithurst, AL, USA

problem #80

May 272015

Durango

  • miles
Takata recall. The contact owns a 2004 Dodge Durango. The contact received notification of NHTSA campaign number: 15V313000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Starta, WI, USA

problem #79

Jun 242010

Durango

  • 40,000 miles
The contact owned a 2004 Dodge Durango. While driving 12 mph, the air bags inadvertently deployed and the contact crashed into the rear of another vehicle. The contact sustained face, right knee, hand, and internal injuries that required medical attention. A police report was filed. The vehicle was towed from the scene of the crash to an auto body repair center. The vehicle was destroyed. The VIN was included in NHTSA campaign number: 15V313000 (air bags) the manufacturer was not notified of the failure. The failure mileage was 40,000. Updated 05/11/16

- Philadelphia, PA, USA

problem #78

Jan 092015

Durango

  • miles

A D V E R T I S E M E N T S

Takata recall. The contact owns a 2004 Dodge Durango. The contact received notification of NHTSA campaign number: 14V770000 (air bags) and 15V313000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Channelview, TX, USA

problem #77

Jun 162015

Durango

  • 121,000 miles
Takata recall. The contact owns a 2004 Dodge Durango. The contact stated that the air bag warning light remained illuminated. The contact received a recall notification for NHTSA campaign number: 15V313000 (air bags) and stated that the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The approximate failure mileage was 121,000. Parts distribution disconnect.

- Chula Vista, CA, USA

problem #76

Aug 012015

Durango

  • miles
The contact owns a 2004 Dodge Durango. The contact received notification of NHTSA campaign number: 14V770000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

- Atlanta, GA, USA

problem #75

Jan 022016

Durango

  • miles
Passenger airbag inflator housing in my vehicle may rupture, fca us llc os conducting a safety recall registerd in Florida.I being calling to schedule a service appointment since June 1915 but they did not order the parts for repair the vehicle. Thank very much.

- Sun City Center, FL, USA

problem #74

Dec 302015

Durango

  • miles

A D V E R T I S E M E N T S

Takata recall. The contact owns a 2004 Dodge Durango. The contact received notification of NHTSA campaign number: 15V313000 (air bags); however, the parts were unavailable to perform the repairs. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall remedy. The VIN was unavailable. The manufacturer was notified of the issue. The contact had not experienced a failure.

- Boone, NC, USA

problem #73

Oct 132015

Durango

  • miles
Takata recall. The contact owns a 2004 Dodge Durango. The contact received notification of NHTSA campaign numbers: 07V092000 (electrical system) and 15V313000 (air bags) and stated that the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- El Paso, TX, USA

problem #72

Sep 082015

Durango

  • miles
Received recall, ref airbag problem, called crosswroads Dodge, 4510 whitehill blvd, prince george, va on Sept. 8,201, was told that the dealership did not have repair parts but would place my name on list to be contacted when parts come in. Called back on Nov 30, 2015, was again told that parts have not come in, and there is a list of 300 other customers waiting to be called, but I would be notified when parts come in. As of today Dec 15, 2015, have not received call from dealership.

- S. Chesterfield, VA, USA

problem #71

May 162015

Durango

  • miles
Takata recall: TL* the contact owns a 2004 Dodge Durango. The contact received notification of NHTSA campaign numbers: 14V770000 (air bags) and 15V313000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Albany, GA, USA

problem #70

Nov 172015

Durango

  • 156,404 miles
Takata recall: TL* the contact owns a 2004 Dodge Durango. The contact stated that the driver and passenger side air bag warning lights illuminated. The contact received notification of NHTSA campaign numbers: 14V770000 (air bags) and 15V313000 (air bags), however, the parts to do the recall repair were unavailable. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 156,404. Parts distribution disconnect.

- Grove Hill, AL, USA

problem #69

Oct 092015

Durango

  • 86,271 miles
The contact owns a 2004 Dodge Durango. While driving at various speeds, the steering wheel became difficult to maneuver and the driver side air bag warning light illuminated. The contact mentioned that the failure occurred after the vehicle was serviced under NHTSA campaign number: 15V313000 (air bags). The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 86,271.

- Philadelphia, PA, USA

problem #68

Feb 052015

Durango

  • 100,000 miles
The contact owns a 2004 Dodge Durango. The contact stated that after the vehicle was started, the driver side and the passenger side air bag warning lights illuminated intermittently. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 100,000.

- 14022 Blairstown Drive, LA, USA

problem #67

Oct 012015

Durango

  • miles
The contact owns a 2004 Dodge Durango. The contact received notification of NHTSA campaign number: 15V313000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

- Tucson, AZ, USA

problem #66

Sep 272015

Durango

  • miles
The contact owned a 2004 Dodge Durango. While driving at approximately 50 mph, the contact lost control of the vehicle and crashed into a guardrail. The air bags did not deploy. The driver sustained minor cuts and bruises on the right side of the upper body that required medical attention. A police report was filed. The vehicle was destroyed. The manufacturer was not made aware of the failure and the VIN was included in NHTSA campaign number: 15V313000 (air bags). The failure mileage was unknown.

- Russellville, KY, USA

problem #65

Oct 012015

Durango

  • miles
The contact owns a 2004 Dodge Durango. The contact received notification of NHTSA campaign number: 14V770000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

- Douglassville, GA, USA

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