CarComplaints.com Notes: The second generation Durango was introduced in 2004 and instantly came under fire for, well, catching on fire.

From 2004-2006 electrical overloading in the driver's side instrument panel caused numerous reports of interior fires. The interior infernos became so commonplace that Chrysler eventually issued a recall.

The problems didn't stop there, however. Owners of the recalled vehicles complained about being treated unfairly and given take-it-or-leave-it low ball settlement offers. "They offered me $2000 under NADA retail as a settlement," said one owner, "and have been rude and hostile to deal with." Nothing says awesome service like treating your customers rudely after their cars have already caught on fire.

8.6

pretty bad
Typical Repair Cost:
$360
Average Mileage:
74,600 miles
Total Complaints:
7 complaints

Most Common Solutions:

  1. not sure (5 reports)
  2. replace and re program new key (1 reports)
  3. replace the key (1 reports)
2005 Dodge Durango accessories - interior problems

accessories - interior problem

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2005 Dodge Durango Owner Comments

problem #7

Aug 012010

Durango 5.7L

  • Automatic transmission
  • 70,000 miles

A D V E R T I S E M E N T S

OK,

Our problem first started with the key. I thought the battery was dead, so I replaced it. Eh. Wrong! It all went downhill from there. When my wife got in it to crank it one night, it wouldn't crank. I thought it was the battery. Wrong again. We were told initially it was the fuse box under the hood. Wrong again. We replaced the fuel pump, thinking that might be the problem. Wrong again. We took it to an authorized Dodge dealer 5 different times. The problem would subside for a week or so and then start over again. We spent over 2000 dollars. I called Dodge for help after hearing others have had the same complaint. I really thought they would help after 20 years of loyalty and 15 Dodge vehicles. Wrong again. To make the car crank, it is hotwired with a 5 dollar fuse line. Buyer beware! Do NOT BUY A DURANGO!!!

- Ola C., Wise, VA, US

problem #6

Jan 242011

Durango SLT

  • Automatic transmission
  • 90,000 miles

Someone took my key. I had two keys made. and now my cd player is not working, my passenger indicator is not workin properly, my cd player continues to recycle everytime i open the door(only). I do not know if something else is wrong but my cd player and the mode button on the dash board will not work but the rear control works fine for the dvd, ves, and am/fm. and my truck died 3 times already and won't turn over. And my radio does not stay on after five minute when the car is off but the door is not open(like it use too). basiclly my feature are not working no more. What happen, What do i do?

- maaaharris, Ansonia, CT, US

problem #5

Sep 152010

Durango V8

  • Automatic transmission
  • 95,000 miles

Okay, i am not a hard person to please and if I feel I am wrong about something then I will admit to it. But my only key for my truck stopped working and the fact that I am going to have to come out of pocket for something that Dodge should be held liable for, I am passed pissed off.

My truck has been my truck for two years, and within these last two years I have only put about 20,000 miles on it. Now it would be different if I had damaged the truck or the key but I didn't! The darn thing has done it before but never to the point i had to call a tower to come and get it.

I am a single mother of two, I am on a fixed income, I do not have 360 dollars laying around to just pull out of my behind. Dodge this is your problem and you need to fix it immediately. i know I am not the only person who has had this problem, maybe the only one to speak up. If anyone has any advice on what to do please get at me.

- Mautrice G., Monroe, GA, US

problem #4

Dec 012009

Durango SLT 5.7L Hemi

  • Automatic transmission
  • 105,000 miles

A D V E R T I S E M E N T S

I love my Durango even though I have had some of the other issues in this website but this one is the most annoying. Both keys stopped working and after taking them apart thinking that it must be a dead battery, I find the metal piece to hold the battery in place and make connection is broken off of the printed circuit board. The cheapest key I have found online so far is $125. That is still ridiculous. I have been contemplating disabling the alarm so we can at least unlock it with the key in the door but I haven't figured out how to do that yet. Living and working around the St. Louis area is not a good place to leave your vehicle unlocked either.

- eng42day, Winfield, MO, US

problem #3

Feb 042009

Durango Limited 5.7L V8 Hemi

  • Automatic transmission
  • 80,000 miles

BOTH of our key fobs have stopped working and it is all because of the metal piece that holds the battery in. We have tried soldering it back and it works for a day or two and then nothing. They want you to pay out the nose for a new key and then you have to pay to have it programmed. I cannot believe that the American made cars are the ones with the most trouble. Whatever happened to good American craftsmanship? They say buy American made products, but why when they are made to break so you have to buy another one. I just wish that they would recall these crazy keys and make it right. It is no wonder they are having trouble with the car companies in America.

- mcfamily, Concordia, MO, US

problem #2

Apr 032009

Durango HEMI Limited 5.8L

  • Automatic transmission
  • 44,060 miles

I was out shopping with my 16 month old daughter and came out to my car with a cart full of groceries and my daughter in the cart, when my keypad would not disarm the alarm or unlock the doors. I decided to unlock the car with the key (the old fashioned way!) and my alarm starts blowing like crazy and everyone is looking at me like I'm trying to steal my own car! It wouldn't stop until I started the car, then I had to unlock the rest of the doors with the button inside the door and proceed to load up my daughter and groceries! What a huge pain in the butt! I figured it was just the battery but after getting home and finding out that the metal piece that holds the battery down inside the remote was totally broken off the board, I started making calls. Lithia Dodge told me that it was $250 to replace the key, $30 to look up the key code, $75 to program the new key and $1.75 for a dummy key to make sure they cut it right = pissed off beyond belief! And to top it all off they tell me that those keys are their biggest seller! I love, love, love my car but I'm starting to have second thoughts about our fine American made autos. Whatever happened to those "great craftsmanship" and "built to last" motos? Seems like they only make things to last long enough to get you happily used to something and then it breaks, so of course feeling that you now can't live without this convenience, you are suckered into another $350. As if the cars aren't already expensive enough! If anyone who has any control over these dealerships happens to see these numerous messages about the same problems... do the right thing, make things that last, and maybe your job will survive!!! If you kill off the Americans will to buy your products, because you keep screwing us over, you might find yourself on the unemployment line like so many others!

- Kristin H., Fresno, CA, US

problem #1

Sep 172007

Durango SLT V8

  • Automatic transmission
  • 38,000 miles

Here is a way my wife discover how to not set the alarm so you don't have to listen to it go off when you get back in.

1) Close all doors except the drivers door. 2) Lock all doors via the door button 3) Manually unlock drivers door then close door 4) Open drivers dorr via the handle 5) Manually lock door and close

The alarm does not go off when you open the door the next time.

- andersonnc, Cary, NC, US

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