CarComplaints.com Notes: The second generation Durango was introduced in 2004 and instantly came under fire for, well, catching on fire.
From 2004-2006 electrical overloading in the driver's side instrument panel caused numerous reports of interior fires. The interior infernos became so commonplace that Chrysler eventually issued a recall.
The problems didn't stop there, however. Owners of the recalled vehicles complained about being treated unfairly and given take-it-or-leave-it low ball settlement offers. "They offered me $2000 under NADA retail as a settlement," said one owner, "and have been rude and hostile to deal with." Nothing says awesome service like treating your customers rudely after their cars have already caught on fire.
10.0
really awful
Crashes / Fires:
3 / 7
Injuries / Deaths:
1 / 0
Average Mileage:
83,840 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Vehicle would high idle then when put in gear it would not take gas and would continue to run even after putting it in park and turning the key off and taking it out. This is a very serious problem I would like an investigation to see if anyone else has had this same problem. I would like a response please this scares me alot.
Was driving and all of a sudden I smelt something burning in the dash board and all instrument lights started to get dim and dimmer and then I notice smoke coming from the dashboard and all most immediately the door locks and windows stop working, the car would lock itself and the windows stop working at all and at this point the rear door do not open at all. I ask the dealer at the lot that I bought it from at the time of purchase if the vehicle had been in a accident or was there any recalls on this vehicle and he said no and that I bought the van as is and to this day I cant get this dealer to see that this car is unsafe to operate and that I am not going to risk mine nor my kids life to drive it and he will not even trade me out of this car for something better. The other day I was fueling the van and all of a sudden gasoline shot back out the tank and spilled gas all over me, scared the hell out of me. Not only that, I was driving down the interstate in my state and out of no where my seat on its own terms began to move forward all the way to the steering wheeling pressing me to the wheel and I am 6ft 3in tall and weigh 230lbs I again call the dealership to complain and got the same story that I agreed to purchase the vehicle as is, I agreed that I did but I told him that I do not think that he told me everything that I needed to know about possible safety issues. And again I have four children age 6 months to four years old whom I love very dearly.
The car locks it's wheels and doesn't run. When coming to a stop light the brakes do not respond and it jerks trying to stop and accelerate at the same time. The ignition switch also catches and does not start. I've taken the Durango to the dealership and I'm always told that nothing is wrong with it.
Driving on I-43 to work, the 4 wheel lo light flashed and went out. A few minutes later it flashed again, except this time it locked in 4 wheel lo at 70 mph during morning rush hour traffic. This caused the vehicle to rapidly slow down from 70 mph to 25 mph. I had check the vehicle codes with no errors. On the way home, I had to stop several times to cycle the transfer case, in order to disengage the 4 wheel lo. Reading many blogs on the internet, this seems to be an issue with 2004 through 2007 Dodge 4 wheel drive vehicles. Mechanic states that without a code, they will just start replacing parts until the correct one is found. This could take $2000 to $3000.
I bought my 05 Durango back in may of 05 and I've had to deal with all three of the major complaints, the fuel spewing out, the stalling, and the 4X4 activating! the fuel thing I always noticed but always thought it was something that just happened. The 4X4 engaging happened when it still had the power train warranty so I took it to the dealer to get it repaired. The good thing is that they fixed it, the bad thing is that it wasn't covered under the warranty! they told me that they replaced the 4X4 control module and I haven't had a problem since then! I'm not positive if that's the name of the module. This was back in 2008 and I haven't had that problem since then. Hopefully that helps some that are dealing with that same issue! the stalling happens here and there, not too often and usually when I'm at a stop sign. I love my Durango, just hate the way Dodge is just leaving all its customers on their own when there should be recalls for all these issues!! acting like they've never heard of those problems when every owner has the same issues! ill never buy Dodge again! and it sucks because im looking into buying a new car, and I like the new Durango. But there's no way I'll buy Dodge, or Chrysler for that matter!
- Livingston, CA, USA
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This has happened on multiple occasions!!!!! it happens at any speed, the truck will lose all power and shut off without warning. I can't steer or do anything but put the truck in park and restart the truck. I have taken it in the be looked at and nothing can be figured out as it does it randomly. I have four children and this last time we were turning and the truck just shut off while another vehicle was coming down the street. I have researched this and sees others are having the same issue. I have had some of the suggestions done such as replacing the egr valve and flushing the system. I need an answer as I do not feel safe!!!!!!!!!!
Transfer case motor engages while driving going from AWD to four wheel lo. This can potentially cause a very bad accident. 4wlo light flickers and transfer case motor engages even with vehicle shut off.
Was driving on the freeway. The service 4WD light started flashing, and the transmission shifted into 4lo by itself. All efforts to shift back out of 4lo failed. Had the vehicle towed. Service shop diagnosed transfer case as the problem, and replaced it. The problem persists. Vehicle continues to shift into 4lo by itself which impacts the ability to turn the vehicle.
While driving on the freeway, I noticed that my 4 lo warning light was flashing on my instrument panel. Once I came to a safe stop, I could hear what sounded like my 4 wheel drive actively trying to engage itself by making a clanking noise. Several days later, it did the same thing, only this time, it succeeded in shifting itself into 4 wheel drive but only for a brief period. Now it does this on a daily basis and will even do this in my garage with the keys out of the ignition. It will also do this when I use the key fob to unlock my doors. Please look into this as there are several other Durango owners who are experiencing the same issue. My worry is that it will find a way to shift itself into 4 lo while either my wife or myself are driving down the freeway. If that happens, it could be catastrophic. This is something that Dodge needs to recall to prevent any injuries or deaths. People have attempted to replace the transfer case, replace wiring, and several other fix attempts but to no avail. As a 16-year career firefighter, I am pleading with you to look into this.
Ignition switch locked up this is the 10th time that it has done this and I don't know what to do the dealership said there is a recall on my car but I don't know.
As I went to work today, I noticed my truck was kicking when accelerating down the street. As I would come up to a complete stop, the truck would still keep on going. I have been hearing clicking when I open up the driver door, and on occasion on my daily commute to work, I was noticing the 4lo light blink. Well, today, I drove to work, and on the interstate, the 4lo light came on without blinking. A solid color. I started to see a lot of white smoke come from under the hood of the car, and from the bottom of the car as well. I pulled over to look at the vehicle and noticed that the truck was leaking all the tranny fluid. I was blocks from work, when I went back into the Durango and noticed that the extreme heat light had turned on in the dashboard. I waited about 30 minutes until I turned my truck back on, and begin to drive to work. It was still kicking and now it felt like the tranny was slipping. I finally made it to work. The truck was engulfed in smoke. I've noticed that when the 4lo lights start blinking, I have a hard time trying to turn the wheels left or right, and my wheels lock. This should be a transfer case recall... its a real big safety issue.
The contact owns a 2005 Dodge Durango. The contact stated that while driving at approximately 65 mph, the four wheel drive activated independently and the vehicle independently shifted between gears. The failure occurred on numerous occasions. The contact also stated that the vehicle stalled without warning. The vehicle was able to restart. In addition, the A/C independently operated, the headlights and the instrument panel lights failed intermittently. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 92,000.
The central timer module (ctm) or body computer as some call it went bad causing the 4 wheel drive to engage or disengage without warning. When the 4 wheel drive engages while driving it makes it nearly impossible to make tight turns and at low speeds you are unable to turn at all. The part also causes the wipers to randomly engage, the door locks to randomly engage or disengage, and more.
Vehicle stalled while driving, completely froze up. Was unable to use brakes, steering wheel was also affected. Was very scary as we were driving in traffic. This has happened on more than one occasion while driving and also when backing out of driveway.
My 2005 Dodge Durango has an issue with the transfer case. When using the key fob to unlock the doors, the transfer case will switch from AWD to 4WD hi on its on. Also while driving the service 4WD light will appear and it will switch to 4WD hi and if going around a turn. My wheels have locked up causing me to slide and almost hitting another vehicles. I believe this is unsafe and have been many complaints. How many more of these have to happen and ends up taking someones life. I would like to see this issue resolved.
Having 3 major issues that can be life threatening..1) driving at any speed sometimes vehicle will completely shut off leaving me on the highway at 60mph no power steering 2) filling gas tank up no matter if I go slow will always spit lots of gas back out of the neck 3) 4X4 is engaging by itself. I can park it turn motor off and you can hear it going into 4X4 without me being in the vehicle or touching the 4X4 knob. This has cause me issue steering when it decides to go into 4X4 mode by itself. I need to know if their is current complaints about the above issues and how can I get them fix without me paying.
Vehicle stalled while pulling into a parking stall. When that happens you lose complete power and it is extremely difficult to steer. The Dodge dealer claims to have no idea of what I'm talking about nor did it do the same to them when they were driving. When they called to talk about fixing some issues with the vehicle they were trying to charge me $959 to change an alternator that is working at 90% and the efr. This does not guarantee the problem will be fixed. These are 2 (two) codes their machine is throwing. Their machine does not indicate anything about stalling.
When I'm driving in traffic (approx 30-45 mph) or stopped at a light, my vehicle randomly shuts off. There's no indication this will happen. No lights flash or anything. The truck simply stops. I take it to mechanics and they say they can't identify the problem--but they recognize there's a problem. I'm fearful for the safety of my family in the vehicle and/or anyone we encounter when this happens. It's nearly impossible to steer the vehicle out of traffic, and the steering locks up as well. I've had the cooling system flushed, transmission replaced to no avail. Is there a recall on this thing?! there sure should be! I'm sure someone has died by now due to this malfunction.
The tire pressure warning light on my 2005 Dodge Durango limited hemi has been on for approximately 3-4 years. Other than this issue, the vehicle is in excellent condition (50,500 miles). After dealing with several dealerships, I filed a complaint with Chrysler and was given a case number. A Chrysler case manager named "paul" (1-800-763-8422 ext. 66371) notified me via voice-mail today that they will not pay to resolve/investigate the matter. The case manager is clearly avoiding speaking to me by contacting me at my home number during the day, even after I left him a message with my primary contact number. The issue: This vehicle was subject to an instrument cluster/wiring recall in 2007. I obtained a copy of the claim form. The cluster was not replaced, however, the wiring was modified. Apparently, this recall was done due to overheating issues. So far, I haven't experienced this issue. But the tire pressure warning light should not be on - especially given the fact that my vehicle is not equipped with a tire pressure monitoring system (TPMS). Clearly, the wrong cluster is installed in the vehicle and/or the wiring modification was done incorrectly as part of the recall. I believe, these issues came to the forefront when the battery was low and/or replaced. The internet/forums are littered with issues regarding the instrument cluster and electrical issues with the Durangos manufactured during 2005-2007. The "labor operation number" is 08-G0-71-82 as part of safety recall G07. I am in the process of obtaining a quote from the dealership to investigate and fix the matter. A rough estimate is the cost will be approximately $1,000. Chrysler is avoiding taking responsibility for an issue(s) directly related to a matter subject to a previous recall. I would greatly appreciate this matter be thoroughly investigated. Please contact me.
A D V E R T I S E M E N T S
- Prestonsburg, KY, USA