CarComplaints.com Notes: The second generation Durango was introduced in 2004 and instantly came under fire for, well, catching on fire.
From 2004-2006 electrical overloading in the driver's side instrument panel caused numerous reports of interior fires. The interior infernos became so commonplace that Chrysler eventually issued a recall.
The problems didn't stop there, however. Owners of the recalled vehicles complained about being treated unfairly and given take-it-or-leave-it low ball settlement offers. "They offered me $2000 under NADA retail as a settlement," said one owner, "and have been rude and hostile to deal with." Nothing says awesome service like treating your customers rudely after their cars have already caught on fire.
10.0
really awful
Crashes / Fires:
1 / 2
Injuries / Deaths:
3 / 0
Average Mileage:
84,417 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2005 Dodge Durango. While refueling the vehicle, fuel suddenly overflowed from the fuel intake hole. The manufacturer was notified. The contact was informed that the vehicle was not included in NHTSA campaign number: 09V003000 (fuel system). The contact also indicated that the windshield wiper motor was inoperable. The cause of the failures were not diagnosed or repaired. The failure mileage was 75,000.
Constant fuel smell while driving and sitting still. Fuel spits back out filler when fueling. Rust through in left rear quarter panel. Problem has been ongoing for a couple of years. Getting worse.there is a recall for this problem but does not cover my VIN.
The contact owns a 2005 Dodge Durango. While attempting to refuel the vehicle, fuel spewed back out of the tank. The vehicle was taken to the dealer where it was diagnosed that the fuel filler neck became inoperable and needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 60,000.
When filling the fuel tank, gasoline shoots out of the tank once the tank is full and after the pump handle has detected the tank being full and has shut off. I understand from talking to the local dealer, Chrysler customer service and many comments on the internet that Chrysler recalled certain 2005 Durango's made in specific plants with specific parts. I was told by the dealer and by Chrysler customer service that our Durango was not recalled. I don't understand why only certain vehicles were recalled when others with the same issue were not recalled. This is a real safety concern for us. Gasoline gets on us and our clothes our skin and on the ground. Could start fire if a spark was nearby. A new tank cost $1300 plus labor which we can't afford. Please help us stay safe.
When I fill the gas tank up gas comes back out the gas tank and goes on the ground and gets on the vehicle and on clothing. I have tried numerous gas stations and it happens all the time. I checked to see if there is a recall on my vehicle and there is not, but they have recalls on the same year and model as mine. This is a big safety issue and health issue because the gas comes in contact with your skin and risk of fire and environmental concerns when the gas goes on the ground.
Large evap leak - code P0455: Inlet & outlet fuel tank rings have rusted out. Previous recall E01 repaired in 2010 complete. After effects from previous fuel leakage has caused rust damage to the fuel tank connector rings. The safety of the vehicle is a huge concern as this can cause the vehicle to catch on fire at any time. Solution recommended: Replace fuel tank & fuel pump.
While filling the fuel tank, when the pump kicks off fuel spits back out of the fuel tank on the ground, the vehicle, and me (if I am standing close). I have found numerous complaints and conversations on the internet regarding this problem. Some are referenced below: NHTSA investigation #RQ08005 led to recall #09V003000 NHTSA reference #10051769: Tsb #sb-14-002-13; customer satisfaction campaign #csc-10051769-3696 warranty bulletin #D-13-09: Subject: (X48) fuel tank inlet check valve (fuel filler tube) purpose of bulletin: To announce an extended warranty on the fuel tank inlet check valve on 2005-2006 Dodge Durango vehicles stating: "this warranty extension coverage is unlimited time and miles." I took my vehicle to benchmark-Chrysler-Dodge-Jeep-Ram, 1313 grants mill way, birmingham, Alabama 35210, (205) 957-1313 for this problem. They advised me up front that I would be charged $105 to diagnose the vehicle, but that I would be reimbursed if the problem was covered under any recalls or warranties. After the diagnosis they said they needed to start by replacing the filler neck and if that does not fix the problem they would need to replace the fuel tank. They said this would not be covered under the lifetime warranty nor the recall for this problem. After leaving benchmark I had to fill up the vehicle and I videoed the fuel spit-back when the pump shut off. I feel that this is a serious safety issue and it is documented that they have acknowledged that this year and model vehicle has a problem, but they do not want to take responsibility for correcting the problem.
When fueling my Durango approaching the 90% capacity, gas gushes out of the fuel tank causing fuel spray also additional rust damage on my fender under the fuel door.
The contact owns a 2005 Dodge Durango. The contact stated that the vehicle was repaired according to NHTSA campaign number: 09V003000 (fuel system, gasoline), but the failure recurred. Upon re-fueling the vehicle, the fuel tank filler tube inlet check valve would not fully close or the filler neck may have fractured and caused a leakage. The dealer stated that the contact was to re-fuel the vehicle to test the failure, and that the contact did not comply with what the dealer stated. The dealer performed a smoke test, but found no failure. The dealer refused to remedy the failure. The manufacturer referred the contact to another dealer. The vehicle was also included in NHTSA campaign number: 15V313000 (air bags). The dealer was unable to determine when the part would become available to schedule the recall repair. The approximate failure mileage was 55,000.
I have not had a accident thank god. I brought my 2005 Dodge Durango february2, 2015. Make a long story short with in the past 2 month I have had to have my tank dropped 3 times now I have to have it dropped again so this will be the forth time &my truck wil not start &the pump is not coming on. I got a letter about the airbags recalls, my question is have it ever been a recall on the computer or the electrical system for this SUV? I think my whole fuel system is messed up cause when I go to fill it up gas come shotting back out the tank at me & I see it was a recall on that & I have not recieved my letter to go have it checked out. Please please please help
Vehicle throttle stuck in drive as driver was pulling forward to back up into garage. Vehicle plunged forward 20 feet, hit an overhead door and bumper guard causing the airbag to deploy. Airbag lacerated, abraised and bruised left forearm of driver, [xxx], requiring emergency room treatment at mercy medical 301 St. Paul street, baltimore, md 21202. Vehicle was totaled and claim filed with geico claim # [xxx]. information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
The gas will not shut off when refueling the vehicle. Gas runs out on the ground. I have a light that comes on saying gas cap even though I bought a new one. And I have rust on the side where gas has run down the vehicle. I have also had an incident where everything electrical in my vehicle has went crazy. Lights flashing gauges malfuctioning and at this time it would not take any fuel you could push on the accelerator all you wanted but it would not take fuel. I have read where other people have had problems with their gas refueling to. This is a very serious and dangerous problem. I would like an investigation into this and I would like a response please. I think the manufacture should be held responsible for their mistakes and this is clearly their mistake.
When you go to put gas in it the gas wont shut off and I have an inside light that says gas cap even though we have replaced the gas cap and I have rust where the gas has run down the car. Im also having trouble with my gauges in the vehicle and it takes spells that it doesn't want to take gas.
After filling up vehicle, a quantity of gasoline flushed out of the fuel filler neck causing a distinct fire hazard. This has occurred for each fill up.
Was driving and all of a sudden I smelt something burning in the dash board and all instrument lights started to get dim and dimmer and then I notice smoke coming from the dashboard and all most immediately the door locks and windows stop working, the car would lock itself and the windows stop working at all and at this point the rear door do not open at all. I ask the dealer at the lot that I bought it from at the time of purchase if the vehicle had been in a accident or was there any recalls on this vehicle and he said no and that I bought the van as is and to this day I cant get this dealer to see that this car is unsafe to operate and that I am not going to risk mine nor my kids life to drive it and he will not even trade me out of this car for something better. The other day I was fueling the van and all of a sudden gasoline shot back out the tank and spilled gas all over me, scared the hell out of me. Not only that, I was driving down the interstate in my state and out of no where my seat on its own terms began to move forward all the way to the steering wheeling pressing me to the wheel and I am 6ft 3in tall and weigh 230lbs I again call the dealership to complain and got the same story that I agreed to purchase the vehicle as is, I agreed that I did but I told him that I do not think that he told me everything that I needed to know about possible safety issues. And again I have four children age 6 months to four years old whom I love very dearly.
The contact owns a 2005 Dodge Durango. After refueling the vehicle, fuel spewed out of the filler neck. The failure recurred multiple times. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was 50,000.
The contact owns a 2005 Dodge Durango. The contact stated that when attempting to refuel the vehicle, fuel would spew out of the filler neck. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 100,000.
I went to fill my tank up on Saturday March 7th 2015. I just purchase the vehicle that day. Gas started spurting out of the tank and got all over my hands. I then took the vehicle out for a drive on Sunday morning with my girlfriend and the vehicle stalled and I almost rolled back on the car behind men. This happens two more times throughout the day. Then today Tuesday March 10th I drove to my parents and noticed the car sputtering upon gradual acceleration.
A D V E R T I S E M E N T S
- Morganville, NJ, USA