This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Hil adding gas, the fuel overflow does not shut off when full. Gas spills out of the tube and runs down the side of the Durango and onto the ground. There is considerable rusting under the fill tube. I purchased thsi vehicle 4 years ago and it has always done this. The rust area had been repaired prior to me purchasing so I am assuming this has happened before my ownership as well.
This vehicle had a fuel overflow problem. Chrysler has a lifetime warranty on fixing this. The problem is that the gas that was continuously overflowing on fill-up has caused the vehicle to rust under the gas tank. Chrysler is saying this is not covered. Also on the lift gate under the silver piece above the handle there is rust forming from dripping on each side of this silver piece. I believe this is a manufacture defect, but Chrysler is saying none of this is covered.
The contact owns a 2006 Dodge Durango. The contact stated that the rear driver side quarter panel became corroded. The vehicle was not taken to a dealer or independent mechanic. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 90,000.
When fueling the vehicle the gas pump clicks off then fuel spews out the filler neck of the vehicle this has caused the paint to come off and a hole to rust in the side of the vehicle just under the fuel cap.
When filling fuel tank, when tank is full, gas will spill out filler neck. The spilled gas splashes everywhere, and has been on the body below the filler neck enough times that it has caused the paint to lift, and a rust hole to form in the fender. No other rust on vehicle.
- Fredericktown, OH, USA
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The fuel tank overflows at the gas station if filled completely. There is nothing to stop this from happening. I have tried adjusting the way I hold the gasoline nozzle, but nothing seems to make any difference. This is a fire hazard! it is hard to keep if from happening. When it happens, gasoline flies out everywhere, getting all over the vehicle and myself. It is scary. This needs a recall! in addition, the body underneath of the fuel tank has rusted as this has happened numerous times.
When filling gas tank to capacity, the gas pump shuts off and gas spews from the vehicle out onto the vehicle and ground. I would estimate maybe 1/2 to 1 gallon of gas is involved. The vehicle was taken to the dealership, sherwood, of salisbury, md in 2011 to have problem addressed. Was told that there was no problem to be fixed. Received letter dated 2/1/2013 from Chrysler group llc stating that the warranty on the fuel tank inlet check valve has been extended to lifetime coverage for my vehicle. It goes on to state that "if you are experiencing this condition now or in the future, to simply contact your dealer to have the repairs performed. Took car to sherwood dealership and was given the run around. Was told in June 2013 that there was a shortage of parts available to fix my vehicle and they would call in a few months to schedule the repair. Called the Chrysler customer care assistance center and reported the incident on 6/4/2013. Decided to file a grievance here with the NHTSA as this is an epa issue and safety issue due to the gasoline spillage. As a result of the gasoline spillage, the paint under the fuel filling area of the vehicle has bubbled and has now rusted in that area. Have requested that this problem also be taken care of as it is a direct result of a malfunction of the vehicle. Have been told that they would make the repair(whenever the parts are available) but, will not take care of the rust issue. Would like to have feedback as to how to get this taken care of. It is absolutely ridiculous that Chrysler acknowledges there is a problem, has sent a letter for instruction on how to address the problem, but has not actually fixed the problem 5 months from the date of the letter!!!!
Fuel tank overflows during fill up. Spilling tons of gas. Because of the overflow there is a lot of rust forming on body were gas tank is. I have taken it to body shop to see about getting the rust fixed but said would have to replace that whole area because rust ate through. To be honest I thought I was doing something wrong when filling up at the gas station or something was wrong with the pump for a long time until I started researching on internet. I just spoke to Dodge dealer and they told me that this is a new problem that Dodge just extended the warrenty on so we can get the fuel part fixed. My problem is that we almost have this paid for and would like to keep for a few more years, has low miles, but the rust around gas tank is bad. I think there should be some help from Dodge on getting this fixed since it was their fault.
Every time we fuel up the Durango, no matter how slow, or even if we allow it to "breathe"... when it gets close to full it shoots out fuel..seriously shoots it out, like 2 feet. We cant fuel it past 1/2 without this happening. Also fuel leaks from somewhere in the fuel fill tube to the tank when ever we fuel at all. I see other Durangos have similar complaints for this model year.
Fuel tank overflows during fill up.I just receive a recall on this issue on 2/01/2013. I bought this car new on March of 2006. I don't know when this problem starts but notice the problem and blame the gas station for their pump not working properly. This problem has caused me a lot of problem because of gasoline shooting out of a tank to spill all over me (loss of clothes, shoes and rash on my arm, hand, foot and legs).now my car where the fuel tanks is located caused the paint to rust ($600 to fix) and my bumper to discolored and because I rotate my tires most of my log nuts($200) has to be replaced.I cannot quantify how much gasoline I loss during that period.I have called them regarding compensation for this matter and was told that they will fix the problem which they did but not compensate me.
When filling the gas tank the fuel splashes and pours out all over me and the vehicle. The paint on the vehicle that is exposed to the fuel has begun to bubble and rust. If the inconvenience and hazard of the spill isn't enough the loss of fuel at today's high prices is an injustice that needs to be addressed. Please help us! we paid a lot for our vehicle and now it looks like crap! Dodge should care more about it customers!
The contact owns a 2006 Dodge Durango. The contact stated that the bar above the passenger side door fractured and caused her to fall. The contact injured her right knee as a result. The manufacturer was contacted and advised her that she would have to take the vehicle in for diagnosis. The vehicle was neither diagnosed nor repaired. The failure and current mileages were approximately 127,079.
2006 Dodge Durango. Rust on the outside of the rear driver's side wheel well. Also rust on both ends of the chrome piece above the license plate. I know of two other Durango's of friends that have the same issue.
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- Atlantic, IA, USA