Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety. Notes: The third generation Durango is plagued by a defective TIPM, particularily in the 2011 and 2012 model years.

TIPM, which stands for Totally Integrated Power Modules, is responsible for controlling and distributing power to all the vehicle’s electrical functions. So when your TIPM goes haywire, bad things start happening. Things like your water pump can stop working, your engine can stall out and your airbags can randomly deploy.


really awful
Crashes / Fires:
3 / 23
Injuries / Deaths:
2 / 0
Average Mileage:
51,051 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2011 Dodge Durango electrical problems

electrical problem

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2011 Dodge Durango Owner Comments (Page 12 of 16)

« Read the previous 20 complaints

problem #98

Aug 302014

Durango 6-cyl

  • 78,000 miles


Yesterday, after my oil change, the engine would not start. It has done this several times before at various times but never right after an oil change. It cranked and cranked but would not start. Tried many times. It finally started after about 5 minutes and I went home. Once home, I started it three times just to make sure it would start. Then, this morning, it would not start. Have tried several times today and still won't start no matter what. There is a red lightning bolt and it says key not detected message. The keys have new batteries. Have checked internet for complaints. There are many like this. Please do a recall and fix the issue or pay me for the towing and repairs I have to make to this vehicle. Thank you.

- Brooklet, GA, USA

problem #97

Aug 182014


  • 58,000 miles
I went to start the Durango and it wouldn't start. Like an older car does when it is cold. After several tries it will start. Throughout the day it usually starts up. After football practice a couple days ago I had the same issue. I have been having trouble mostly in the mornings. It has started to turn into an everyday thing. It is taking longer and longer to start the Durango. One evening as I pulled out of my driveway the Durango died. I was halfway pulled out into the road and it took almost 10 minutes to get it started. Cars had to go around me. I was very concerned for my children (13 months, and 8 years) and my own safety. After further investigation I have found others have had the same issues with Durangos. I really think you should recall the tipm!

- Muskogee, OK, USA

problem #96

Aug 272014

Durango 8-cyl

  • 39,425 miles
This used vehicle (no full factory warranty) was purchased at a local Dodge dealer in the South houston, Texas area on Tuesday August 26, 2014 with 39,332 miles on it. The drive home was about 96 miles +-. the next morning Wednesday August 27, 2014 I went out to the 2011 Dodge Durango citadel I just purchased and when I attempted to start the Durango, the starter just cranked & cranked with no starting, so the start button had to be pushed to stop the cranking so the starter would not burn up. This is one of the known problem with the ticm (totally integrated power module) that Chrysler is aware of, and it is known that the engine could possible shut down while driving. Chrysler/Dodge must be required to have a recall before someone get killed. It is also believed that the dealer knew fully well that the problem existed when they sold me the car, as they had the vehicle for about 7-9 day's before listing it for sale.

- Brenham, TX, USA

problem #95

Aug 012014

Durango 8-cyl

  • 50,000 miles


Apparently my tipm had malfunctioned, causing ignition problems in my vehicle. I am aware that this is a ongoing issue with a multitude of Dodge vehicles and Dodge refuses to address this problem. Unacceptable!!!!!!!!!!

- Winder, GA, USA

problem #94

Jul 302014

Durango 6-cyl

  • 14,520 miles
On July 30th, 2014 my wife went shopping and when she came out the car was running. I asked her if she was sure she shut it off. She said yes. Then a few day's later we went to eat and upon trying to start the car to leave it would not start. It said press start. It did and nothing. After several attempts it started with the security alarm going off. I shut off and re-started and all appeared ok. Today August 27, 2014 I went to a store and when I came out the car again was running. I am 100% positive that I did shut off and also locked the car. The car was running and the message was to press the start, with the car already running! on the way home, it seemed warm with the ac going. I had pushed the auto button and noticed the ac showed off. On the way home I tested the ac by pushing auto and the ac went off. I pushed just the ac and it stayed on. This is and incidental issue with my main concern being the "ghost" starting and the trouble starting. I was trying to check my VIN for any recalls or complaints and found that there are many complaints on this vehicle with the tipm module. It appears from reading other complaints that we could be in store for more issues, some possibly dangerous. I am trying inquire with the dealer service to see what they say. I have been waiting for 2 hours for them to call me (they were busy when I called and the operator left them my message and to call me).

- Crossville, TN, USA

problem #93

Aug 012009

Durango 8-cyl

  • 39,000 miles
When trying to start the vehicle, it cranks continuously with out starting. This has happened multiple times. The vehicle starts when it wants to. I brought the auto to the dealership and was told it was a faulty tipm..the dealership does not have the part, and it is on back order..approximately $1400 to repair.

- Smithtown, NY, USA

problem #92

Jul 042014

Durango 8-cyl

  • 45,000 miles


On the above date my wife was driving through the town of pax, wv when our 2011 Dodge Durango stalled in the middle of the street, on an incline. Thankfully she was near a church and was able to coast into the parking lot. Since that time I have had to purchase a new battery ( $200) because our fuel pump will not shut off, even when the car is turned off. I have to unhook the positive battery leads to get it to go off. I have had 2 diagnostics run on it and they both came up with negative results ( one was run by a local mechanic the other by a registered Chrysler dealer at $99). I took it to a third mechanic who told me it was my tipm and it would have to be changed at a dealership so that it could be programmed correctly. This part will cost $852 and with labor will cost me around $1100. This is extra money I should not be having to spend seeing as how I have owned this car for less than a year. Chrysler knows the problem is there they should be made to do something before someone is killed!

- Shady Spring, WV, USA

problem #91

Aug 212014

Durango 8-cyl

  • 53,841 miles
Problems starting car. Intermittently the vehicle would crank but not start. Didn't matter if the car was in a garage or outside. Could take upwards of 20 minutes to get the engine running. Diagnosed as tipm failure and module replaced.

- Lake In The Hills, IL, USA

problem #90

Jul 152014

Durango 6-cyl

  • 80,000 miles
Tipm problem.

- Diamond Bar, CA, USA

problem #89

Aug 112014

Durango 6-cyl

  • 38,500 miles
We attempted to start our vehicle, but the engine would not start. After several minutes vehicle started but stuttered, as if their was no fuel going to the engine. There had been no engine or service lights at the time. I researched the issue online and found that many Durango and Cherokee owners have experienced similar issues, and the cause was the tipm. I took my vehicle to the dealership and they tested it, and found it was a problem with the tipm, which was failing to engage the fuel pump. Luckily our car was parked at the time the problem started. My wife generally drives this vehicle with my two small children. Our warranty ended at 36000 miles, so it was not covered. My options were to replace the tipm for 1200 dollars, or pay 428 dollars to have an external relay installed to bypass the faulty tipm (Chrysler star case #[xxx]). we chose to have the bypass installed. Vehicle is running fine at this point, but we are worried other issues (air bags deployed etc) will be a future problem. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Manteca, CA, USA

problem #88

Aug 132014


  • 43,867 miles


Car died while driving electric module fried there is a class action lawsuit someone will die in the future of car shuts down while driving fast on interstate.

- Fargo, ND, USA

problem #87

Aug 122014


  • 63,908 miles
Went to start my 2011 Dodge Durango citadel.... it would not start. It has 62000 miles on it. Had it towed and was told it was the tipm module. It would cost 1250. Not covered under my warranty. I found out that a lot of these cars are having the same problem. Called Chrysler they have washed their hands of it. They did give me a case number in case it does get enough complaints and then they will recall it. Meanwhile I am out the money.

- Wildwood, MO, USA

problem #86

Aug 042014

Durango 8-cyl

  • 46,500 miles
Tipm module faulty. Vehicle hard starts when cold. Not covered under Chrysler 100000 mile extended warranty. Almost all 2011 - 2012 Jeep/Dodge affected. This is bogus and needs to be recalled!

- Oxford, MA, USA

problem #85

Aug 042014

Durango 6-cyl

  • 55,000 miles
The issue started with intermittent issues when starting the vehicle (the vehicle would crank, but never turn over) in addition to other problems such as random puttering while driving and the horn going off for no apparent reason. On the date that the vehicle had to be towed to a Dodge dealer, I was unable to get the vehicle to start at all. The dealership's service department discovered that the issues were due to a defective tipm. Upon researching this part, I discovered that this is an extremely widespread issue for this vehicle and that there was actually a national shortage of the part for several months due to the overwhelming number of failures resulting from this defective part. Despite multiple class action lawsuits and the high number of reported incidents, Chrysler has taken no action up to this point to recall the part.

- Odessa, FL, USA

problem #84

Jul 142014

Durango 6-cyl

  • 62,000 miles
The tipm! I need to say no more. We need a recall to protect us.

- Yucaipa, CA, USA

problem #83

Aug 012014

Durango 8-cyl

  • 67,250 miles
After several instances of the car not starting for no apparent reason (I have push button ignition), I suspected an electrical problem. Today, upon arriving home and shutting my vehicle off and exiting I found that my vehicles fuel pump did not shut off. It continued to run for 3 hours, until I pulled the fuse that controls the fuel pump. This is not an uncommon problem with Chrysler tipm in 2011 Durango models, as well as other Chrysler models using the same module. The danger that a defective tipm presents is quite significant, especially to those who use their SUV to Transport their small children. It is incredibly unsafe to not address the faulty nature of a system that controls the electrical stimulus of a vehicle, and could potentially deploy airbags in a non life threatening scenario or stall the engine, or present another defect at an inopportune time that would result in injury. The auditing of these defective systems should be a priority and I most definitely do not feel safe transporting my family in this vehicle, given the high volume of complaints against the electrical and tipm system. Chrysler has a responsibility to investigate these issues and rectify the problems that their negligence has presented to trusting consumers. I thought the automotive industry realized that safety over profits was of monumental importance, not only for their profit margin but for their reputation. I'm pretty sure no one has forgotten the Ford pinto, it is a prime example in all business management literature of how not to operate in an ethical manner. Chrysler is openly neglecting the responsibility they have to provide a reliable product to their consumer, as proved by my inquires to their organization. Tipm is defective, it needs to be replaced on a mass scale, and Chrysler ignores the potential and actual damages.

- Hayward, CA, USA

problem #82

Dec 012011

Durango 8-cyl

  • 4,532 miles
The truck will not turn over or start. It has been towed to the shop 3 times due to this. Noticed that when the truck does not want to start, the truck is having issues with changing gears - example is going into reverse, there is a huge thump, the truck will not move, and then all of a sudden will go when it wants to. Then the starting issues begin. Once that truck is not in the "mood" to start, it will not do anything for me. The battery is good because all accessories come on, but the truck will not turn over. The shop does not give me a reason for the issue, but just tries different things. One was transmission flushed, the other was a computer reset and it's in the shop again while I wait to figure this one out.

- Prince George, VA, USA

problem #81

Jul 152014


  • 28,100 miles
When the key is put inside the ignition, it takes a couple of tries for the engine to start (if at all) after failing multiple times. After it starts, sometimes the engine shuts down completely when I am driving at 30+mph and when I hit a stop sign/red light! this is very dangerous and needs to be fixed!

- Milpitas, CA, USA

problem #80

Jul 252014

Durango 6-cyl

  • 86,000 miles
I have taking my truck to the dealership 3 times now and still have a starting issue. They replaced the win module and that did not work. They read some codes from it and did nothing. I was making a right hand turn from a light last week and I went to hit the gas and the SUV just stalled. Also the other day I was sitting in line at a drive through and it just went off. It is very hard to get it to start 95% of the time. It takes me 10 to 15 mins every morning to get it started.

- Harpers Ferry, WV, USA

problem #79

Jul 272014

Durango 6-cyl

  • 60,400 miles
Defective tipm. I'm posting these comments shortly after receiving a call from my local Dodge service center advising me of the cause of my vehicle not starting. If this is a problem that has been experienced by many Chrysler owners (tipm), then I find it shameful that Chrysler has not implemented a fix. Fortunately I have an extended warranty to cover the repair, but I dislike having to use it for a known problem. Updated 4/24/2015

- Hampton, VA, USA

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