Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety. Notes: The third generation Durango is plagued by a defective TIPM, particularily in the 2011 and 2012 model years.

TIPM, which stands for Totally Integrated Power Modules, is responsible for controlling and distributing power to all the vehicle’s electrical functions. So when your TIPM goes haywire, bad things start happening. Things like your water pump can stop working, your engine can stall out and your airbags can randomly deploy.


really awful
Crashes / Fires:
3 / 23
Injuries / Deaths:
2 / 0
Average Mileage:
51,051 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2011 Dodge Durango electrical problems

electrical problem

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2011 Dodge Durango Owner Comments (Page 14 of 16)

« Read the previous 20 complaints

problem #58

May 142013


  • 45,000 miles


The contact owns a 2011 Dodge Durango. The contact stated there were several attempts before the engine would start. The failure was a constant occurrence. The vehicle was taken to an authorized dealer, who stated that the totally integrated power module needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the defect. The approximate failure mileage was 45,000.

- Lawrenceville, GA, USA

problem #57

May 052014


  • 44,400 miles
I recently purchased a 2011 Dodge Durango. I love this vehicle. Only problem I have encountered just recent, is the rear ac. For some reason, it will turn to high fan setting and the highest temperature possible. The rear controls are on cool and the fan is set to low. I also have the same settings for the front. I have read different forums online and seen several people talking about this matter. Yesterday my daughter began to cry because the 3rd row was extremely hot from the heater being on. Do you know of Chrysler is aware of the possible problem. Please respond if you can assist me.

- Beeville, TX, USA

problem #56

Jan 112014


  • 37,000 miles
I was the extremely proud owner of a 2011 Dodge Durango. By far the best vehicle I have ever owned. On January 11, 2014 while on our way home with our (2) children, we were heading down a mountain coming into a turn. It was foggy that night and unsure if there was ice on the road I was driving a maximum speed of 20 miles an hour. I drive this road every day, as I have for the past 25 years. When I started to apply my brakes, they locked up/grabbed at which point we started to gain speed and went directly into a guard rail ultimately totaling my vehicle. I thank all that is good in this world that no one was seriously injured, but extremely terrified and thankful that we were not going any faster. This was the worst night of my life as we stood in the middle of the night a long the road waiting for help. The psp did not show up for about 2 hours and once the tow truck got there we had to wait even longer. I have to ask myself if knowing about the possibility of brake corrosion may have prevented this accident. I know vehicles are replaceable, but as I said this was the best vehicle that I have ever had and I miss it to this day.

- Landisburg, PA, USA

problem #55

Jun 212012

Durango 8-cyl

  • 45,000 miles


June of 2013, engine start problems, crank and no start, or crank and run very rough -- sever misfires. Complained to dealer, no codes, so they say no problem. Problem became more severe, recorded video and audio of the problem on my phone. Also had issue with sirius/xm loosing all station presets, and the vehicle would loose connection with the key fob. Could be power issue. They opted to replace the fuel pump with no diagnostics to confirm that this would correct the problem. After the fuel pump was replaced took the vehicle home, next morning it would crank and not start. The vehicle was towed to the dealer, eventually the tipm (totally integrated power module) was replaced. At least one issue with the tipm has been substandard solid state relays inside the module. This fundamental flaw has seemed to cause a flood of problems across the Chrysler product line with a wide range of symptoms. Due to the wide range of symptoms, very poor built in diagnostics, and the inability or unwillingness of service departments to properly diagnose problems, this has led to under reporting of tipm issue. Please ask for data from Chrysler regarding tipm replacements for model years since its introduction. I still have intermittent problem with engine starting and running very rough (severe misfires), no codes along other electrical problems. This vehicle is not safe if the systems of this vehicle do not operate properly and in unison. The tipm is an achilles heel that poses a significant danger to drivers and the motoring public.

- Carlisle, PA, USA

problem #54

Feb 032014


  • 52,000 miles
Vehicle had problems starting earlier in the day. Aprox 3am neighbors knocked on our windows saying it was on fire. Fire dept put fire out which started in engine compartment. Total loss.

- Tacoma, WA, USA

problem #53

Nov 212013


  • 49,217 miles
Tipm was replaced and vehicle started to do the same similar things, however, this time it locked my 9 yr. Old daughter in the vehicle with it running and the key fob was in the vehicle. She had to unbuckle and let me in. The electrical system still has a mind of its own, stalls in road at different speeds, also while driving it acts like the engine is shutting off then it comes back, and continues this procedure a few times until it finally comes back to life. 4low has not properly worked ever, and is a danger when in an emergency situation, and you need it. They say they have redesigned the 4low, evidentially there are problems with it. The dealership, sheets, says there's nothing wrong with the part again.vehicle starts and dies, stalls in road, acts like it's going to stall and comes back, controls inside vehicle do whatever they want to do when they want to. Front signal light keeps blowing, and will not take a bulb, it blows them out every time, so when blinker is turned on the fog lights flash up front, like hazard flashers. The back passenger bulb has been replaced many times, and for now they are the only signals working, except for the ones on the mirrors. Fuel pump stays on sometimes after vehicle is shut off. Basically the vehicle is still a danger to anyone inside it, and to anyone on the road, due to the fact that it can cause an accident at any given time. The vehicle locked up in 4low/tow-haul mode, and then the entire transmission locked up. Had to come home approx. 1-2 miles at a very low speed, with hazard lights on, and then had to coast in driveway because the transmission had no gears, and locked up. Dodge really needs to recall this. If they designed this vehicle correctly the first time none of the maintenance would be necessary, and we would not have had to call Dodge so many times. If the problem was not recurring the issue would be resolved.

- Beckley, WV, USA

problem #52

Jan 272014


  • 43,000 miles


While driving 35 mph the battery light illuminated, the dashboard lights started going on and off, and the windshield wipers activated. The car then lost all power, acceleration, and power steering. The car was towed to my mechanic who diagnosed a failed alternator. After the alternator was replaced, the car still would not function properly. The car then had to be towed to the nearest dealer who diagnosed a powertrain control module failure(PCM). The PCM was on backorder but part was received 1 week later. The PCM had to be replaced and reprogrammed. Dodge refuses to take responsibility for the alternator that failed due to the faulty PCM.

- Sheffield, PA, USA

problem #51

Feb 022014

Durango 8-cyl

  • 73,000 miles
Tipm failure. Vehicle will not start. Dodge refuses any assistance with repair of over $1200. Class action lawsuit by [xxx] has been started. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Rockwall, TX, USA

problem #50

Sep 162013


  • 34,000 miles
Tried to start vehicle and it would not start and the smell of burn wiring this happen several times. I seen the check engine appear and disappear I thought maybe oxygen sensor, or loose wire. So during the holidays November the vehicle cease to start and the vehicle radio and air bag light continue to operate off and on. I contacted a dealer who stated that they would work on the vehicle after the holiday January 9 2014 but change it to the 21 of January so I contacted Chrysler Dodge Corp and they gave me a case number and I stated that others had the same problem and was there a recall. They sent me to the stealership to get it check out. They stated that it would take them a while to check it out one day and they said they fixed the problem (tip module) and that I should pay for it and if not they will charge me 45 dollars a day if I did not pick it up. I stated that I am waiting for the Dodge Corp to help with the bill. They then stated they are not going to help and if I don't pay they will enforce their extra monies for having it there. I thought they wanted customers not chase them away. Go Fiat.

- Hillside, NJ, USA

problem #49

Jun 012013

Durango 6-cyl

  • miles
2011 Dodge Durango... trouble starting. We purchased it new in March of 2011. We have been having this problem since June 2013. It takes 8-15 tries to get the car started. It keeps getting worse. My car also has a "fan sound" after it is turned off. It runs down the battery and battery dies everyday.

- Corpus Christi, TX, USA

problem #48

Jan 022014

Durango 8-cyl

  • 32,400 miles


Vehicle has difficulty starting and will just continue to crank but not start. It takes several tries to get it to start. It seems to be the tipm module.

- Port St Lucie, FL, USA

problem #47

Aug 142013

Durango 6-cyl

  • 38,000 miles
Vehicle is having issues starting, either by remote start or by pushing the start button. There have been many documented cases of this on the 2011 model year. All have been attributed to the failure of the "totally integrated control module" ticm. Contacted the dealership they say it is not under warranty and there is no recall for it either. The dealership states repairs have to be paid by me.

- Lawton, OK, USA

problem #46

Dec 062013

Durango 6-cyl

  • 35,237 miles
The vehicle would not start. The engine would turn over but there was either no fuel or ignition spark. Continued to try to start the vehicle but refused to start. After about 6 - 8 minutes of trying, it started. The vehicle started every time after that but the next morning it refused to start. Again after 6 - 8 minutes of trying, it started and started each time for the rest of the day. This repeated itself each day. The dealer diagnosed it as the "totally integrated control module" failed.

- San Angelo, TX, USA

problem #45

Nov 272013

Durango 6-cyl

  • 42,000 miles
Vehicle having issues cranking, takes awhile to get it started, stalls out while driving.

- Alachua, FL, USA

problem #44

Oct 042013

Durango 6-cyl

  • 50,000 miles
About 2 months ago (at around 50000 miles), I started experiencing problems with starting the vehicle. If I used the push button, it would just keep trying to turn over but wouldn't start. I removed the button, thinking that may have something to do with it but it didn't help the problem has continued to get worse, and today, it took approximately 20 tries turning the key to finally get it to start. For a few days I was able to start it by remotely starting it, but now that doesn't work either. About two weeks ago, I did take it to the Dodge/Chrysler/Jeep dealer where it was purchased and who has performed all maintenance on the car since its purchase. They could not get it to "act up" but guessed that it is the tipm and quoted me $1,067 to repair/replace. I was told the part itself was $800. I was also told that Chrysler was working on some sort of by-pass that should be available in March 2014, and will be much cheaper. Based on the fact that every day starting gets more problematic, there is no way I can wait until March to repair the vehicle. Every day I wonder if this is the day it won't start at all. On the other hand, from what I'm reading online, it appears I probably can't get the part anyway, because there are apparently so many orders for this part, that it is on back order and people are waiting months to get the part. I live rurally and have to have a reliable vehicle. I had a 2000 Durango that never had any problems like this and was the main reason I bought this one. "bought" - meaning I still have over 3 years of payments left, and am facing major repair bills as well, which I can't afford. Disappointed is a very polite word for how I'm feeling right now. The consumer referenced recall # 14V530000. She is seeking reimbursement for the replacement of the tipm. Updated 02/04/15

- Ocklawaha, FL, USA

problem #43

Dec 022013


  • 50,000 miles
The contact owns a 2011 Dodge Durango. The contact stated that the instrument panel lights intermittently failed. The vehicle was taken to the dealer where it was found that the total integrated power module had failed. The vehicle was not repaired. The manufacturer was contacted about the failure. The failure mileage was 50,000. The VIN was unavailable.

- Laredo, TX, USA

problem #42

Sep 302013

Durango 6-cyl

  • 40,000 miles
The past 2 months, my vehicle has been given me problems starting engine- I turn key to start and it just cranks! in October, I brought to Dodge dealership and they told me it needed a "software update"- that didn't do anything. It randomly starts when it wants! then the past week it got really bad- not starting at all! black Friday left to shop early in morning- wouldn't start, so took husband's truck- got back at noon- tried again car started- so me and my little girl went into town- stop at traffic red light- then light turned green- pressed gas to go and nothing happened!!!! my car randomly just turned off at light! as cars honked for me to go I hurried and put car in park and prayed for it to crank- it did- and drove straight to dealership- again they said it was an software update! well its Sunday and my vehicle is at my mom's because it won't start at all! I'm reading a lot of complaints of ticm- that is backordered- I will call dealer tomorrow - I really love my Durango and hope it can be fixed.

- New Iberia, LA, USA

problem #41

Oct 012013

Durango 8-cyl

  • 59,600 miles
The 2011 Durango wont start. A bad totally integrated power module. Over 800 on back ordered. Seems to be a serious problem and should be recalled and replaced by Chrysler.

- Poynette, WI, USA

problem #40

Oct 242013

Durango 8-cyl

  • 89,273 miles
My vehicle (2011 Dodge Durango) started to not turn over when going to start. It almost felt like there was no gas getting to through. It eventually started after 3 tries. The next morning it was worse and took 5 tries for it to eventually start. After taking it to a Dodge dealership the told me it was the fuel pump and I would need two new pumps. I decided to take the vehicle to my local mechanic. He informed me it was actually the totally integrated power module (tipm). When I went back to the dealership to inform them they misdiagnosed the problem and it was the tipm, they informed me that there was a 700+ waiting list to get this unit, would cost $1200 and it would likely take 2-3 months to get it. No help was extended in the form of a loaner car or helping pay for a rental. When this happened I actually had a 2014 Durango in the process of being built but they still did not offer any help. I told my local mechanic about the back order on then tipm. He then took the tipm out and sent to his component guy. He ordered some parts and soldered them on the existing tipm. This took a week to finish and is working without problem for a cost of $400. Why Dodge chooses not have somebody repair the actual tipm leads me to believe its not an honest dealing.

- Pensacola, FL, USA

problem #39

Nov 112013

Durango 6-cyl

  • 57,000 miles
Vehicle would hesitate to start, after several tries it would start. On 11/11/13 when the cruise control was set it accelerated by itself. I was trying to start it on 11/12/13 and 11/13/13, when it finally started it accelerated to 4 1/2 RPM, so drove it to the dealership and I was told it was the tipm, which isnt available, but there are parts to correct the problem. One part would be available in 4 business days and the wiring part won't be available until 12/24/2013 estimated. This id such an inconvenience!

- Little Rock, AR, USA

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