Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.

CarComplaints.com Notes: The third generation Durango is plagued by a defective TIPM, particularily in the 2011 and 2012 model years.

TIPM, which stands for Totally Integrated Power Modules, is responsible for controlling and distributing power to all the vehicle’s electrical functions. So when your TIPM goes haywire, bad things start happening. Things like your water pump can stop working, your engine can stall out and your airbags can randomly deploy.

10.0

really awful
Crashes / Fires:
3 / 24
Injuries / Deaths:
2 / 0
Average Mileage:
52,187 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2011 Dodge Durango electrical problems

electrical problem

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2011 Dodge Durango Owner Comments (Page 2 of 17)

« Read the previous 20 complaints

problem #307

Oct 162016

Durango

  • 97,000 miles

A D V E R T I S E M E N T S

The contact owns a 2011 Dodge Durango. While driving at approximately 60 mph, the battery warning indicator illuminated and a burning odor entered the vehicle. An excessive amount of smoke emitted from underneath the hood. The vehicle was maneuvered to the side of the road. After a while, the contact drove the vehicle to the dealer where it was diagnosed that the alternator caught fire and would need to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 97,000.

- Montezuma, NY, USA

problem #306

Oct 142016

Durango

  • 92,650 miles
This morning I started my car as usual to take my kids to school. I got about 1/2 mile from my house and could smell an electrical burning type smell. I pulled over but could see nothing. The car was still running. I proceeded about a mile to the school with the smell still throughout the car. Just before I pulled back to my house going about 35 miles per hour my engine light came on, followed by my battery light. The radio went all haywire as well. I was able to pull up to the front of my house. I shut the car off and had my husband come take a look. He opened the hood and smoke came out. It smelled very hot like there were wires on fire. I tried to start the car again and nothing. I can't even get my key out of the ignition. He touched the alternator and burned himself. I had to call roadside assistance to have it towed to the repair shop. It sat for 2 hours waiting and when the tow driver came he could still smell the burning and when he tried to touch the alternator he still couldn't said it was very hot. He tried to jump the car and sparks came shooting off the battery terminals also. I have noticed many complaints with this same issue and no recall"??? only the 180 amp alternators??" last year my car had to sit for 4 months because of the tipm recall and no parts available. Now this! I am also contacting Dodge/Chrysler to report this issue as it should be a recall on all alternators.

- Saranac Lake, NY, USA

problem #305

Oct 062016

Durango

  • 78,000 miles
Vehicle quit with no warning in the middle of the interstate. No flashers!! could not get car out of gear to neutral in order to move vehicle. No shoulder as it was on an overpass. Had to abandon vehicle in traveled portion of interstate 29. Had some near miss where other drivers had to slam on their brakes leaving tire marks on pavement in order not to hit our car. Husband had to direct morning traffic around car till police could get there. Worried that someone would hit it and get hurt/killed. Husband had no safety gear and was placed in a very unsafe position trying to keep others from hitting our vehicle sitting the traveled portion of an interstate highway.

- Davenport, IA, USA

problem #304

Oct 022016

Durango

  • 55,000 miles

A D V E R T I S E M E N T S

The contact owns a 2011 Dodge Durango. While driving approximately 25 mph, the entire electrical system failed without warning. The vehicle was towed to a dealer where it was diagnosed that the alternator, battery, and the electrical system needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failures. The approximate failure mileage was 55,000.

- Beverly, MA, USA

problem #303

Sep 222015

Durango

  • 100,000 miles
The contact owns a 2011 Dodge Durango. Three months after the vehicle was repaired per NHTSA campaign number: 14V530000 (electrical system), the vehicle stalled without warning. The vehicle was able to restart. The failure recurred four times. The vehicle was not diagnosed or repaired. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 100,000.

- Henryville, PA, USA

problem #302

Aug 252016

Durango

  • 60,000 miles
The contact owns a 2011 Dodge Durango. While driving at highway speeds, there was a presence of smoke that emitted into the interior of the vehicle. The vehicle randomly stalled and the contact had to cautiously coast the vehicle down an exit ramp and onto a local roadway. Upon further inspection under the hood, it was noticed that the alternator assembly and the battery were burnt. The vehicle was pushed to a dealer where the battery and alternator assembly were replaced. There was an unknown manufacturer recall, but the VIN was excluded because it only addressed the 160 amp and not the 180 amp. The manufacturer was notified. The approximate failure mileage was 60,000.

- Bronx, NY, USA

problem #301

Sep 042016

Durango

  • 61,234 miles

A D V E R T I S E M E N T S

Lost total battery power to vehicle while driving at high speed. It started with a buring metal smell coming from the alternator. Drove vehicle 5 miles on a state highway at 55mph when the battery light came on. Drove another 10 miles on the same road and speed, and radio shut off, windshield wipers were turning on and off, power windows going up and down on thier own, dashboard warning lights turned on and off until finally losing power steering and then vehicle completely died. Luckily I was slowing down and had a parking lot to coast into after total power failure. Towed vehicle to dealership and determined the alternator went bad, which caused a short to the battery causing the battery to become completely dead and damaged, while blowing the fuse panel. Seems like this is becoming a common problem with Durangos this age with similar mileage.

- Erie, PA, USA

problem #300

Sep 092016

Durango

  • 72,000 miles
The contact owns a 2011 Dodge Durango. While driving 25 mph, the vehicle stalled and all the warning indicators illuminated. The vehicle was towed to a local dealer, but was not diagnosed. The failure mileage was 72,000.

- Allen, TX, USA

problem #299

Sep 052016

Durango

  • 54,000 miles
While driving on the freeway with my wife and three young children in my 2011 Dodge Durango crew I observed a smell of smoke from the hood compartment. Seconds later the instrument panel went haywire and every light began flashing. Heat began blowing from vents, wipers turned on by themselves. The car suddenly died and I lost control of steering as well as braking. I was barely able to make it to the side of the freeway. We removed the kids from the car so they would be safer. When the kids were out of the roadway I popped the hood and observed smoke coming from the alternator. I had to have my Durango towed to my mechanic. My mechanic rebuilt the alternator but once it was rebuilt the car wouldn't start. Mechanic performed testing and determined that the PCM was fried and needed to be replaced. My mechanic notified me that the PCM and alternator for the 2011 Durango was under recall. When I called Chrysler they informed me that my Durango was not included in the recall. Apparently their are three sizes of alternators in the 2011 Durango 160amp, 180 amp, and 220amp. Only the 160 amp is covered under the recall. After researching online I have came across hundreds of other Durango owners with the same problem. All 2011 Dodge Durango's should be recalled because this is the same exact issue as the Durango's covered under the recall. This could have ended much worse as my children could have been hurt or worse yet killed. Dodge needs to take responsibility for their defective parts. The vehicle only has 54,000 miles. Way too early to be paying for this kind of repairs.

- Rochester, MI, USA

problem #298

Sep 052016

Durango

  • 98,000 miles
Even after the recall for the fuel pump relay it was replaced, the entire tipm went out while I was driving on the highway

- Cordova, TN, USA

problem #297

Sep 042016

Durango

  • 70,110 miles

A D V E R T I S E M E N T S

Vehicle in motion traveling at 65 mph. Vehicle lost all engine and electrical power. No lights or indicators on dashboard. No power steering. Limited braking power. Coasted the vehicle out of traffic to the shoulder of the road. Shifted vehicle into park and waited 5 minutes. After 5 minutes electrical power returned and was able to start vehicle and drive it home. Found complaints online of similar problems.

- Nashotah, WI, USA

problem #296

Aug 262016

Durango

  • 85,000 miles
On Friday, August 26th 2016, I was driving to richmond, va from newport news, va when my battery warning light came on. I pulled over, turned the vehicle off, sat for a few minutes and restarted the vehicle. The light did not come back on. I decided to make a stop in williamsburg to the outlet stores and the battery warning light came on again. While turning into the stores' parking lot, all warning lights and electrical system started flashing. Right before parking the vehicle completely shut down/off. The vehicle smelled like something was burning, but no obvious fire. The outlets security came over and hooked up a jump box to the battery. He stated the battery appears low. He tried to jump the battery with the jump box, but it would not start. He tried with his security vehicle and my vehicle and the connections started smoking. After approximately 3 hours, waited on a friend to arrive, called triple a and the representative connected his jump box to my vehicle battery. The vehicle started but as soon as the jump box removed, the vehicle would die back down. The triple a representative and myself determined that the alternator is bad and drained the battery. Had the vehicle towed to pomoco Dodge dealership in newport news, va. Researched information and there is a recall named P60 for 2011 Dodge Durango's with a 3.6L engine and a 160 amp alternator. My vehicle is a 2011 Dodge Durango with a 3.6L engine and a 220 amp alternator. Contacted Chrysler Dodge and they stated that my VIN doesn't quaility, but they will log my information. After conducting more research, this issue has many complaints on all 2011 Dodge Durango's no matter the alternator amp (160, 180, 220). The recall should be expanded to cover all the 2011 Dodge Durangos as it is very common, very dangerous, and definitely a safety hazard. Could have happened while on the interstated w/ my daughters

- Newport News, VA, USA

problem #295

Aug 242016

Durango

  • 81,000 miles
While driving the Durango, the dash lights started flashing, the battery light came on and heat started coming out of the floor vents. Pulled the vehicle to the side of the road and turned off. While attempting to start, the entire electrical system was non-responsive. When attaching jumper cables to provide electricity to put the vehicle in neutral so it could be towed, the cables got very hot very quickly and the towing company said that indicated there could be a "dead short" in the electrical system. Further research indicates that this was a reported problem and there is a recall for the 2011 Dodge Durangos, but when I entered my VIN number into the database, it did not indicate that my vehicle was part of the recall. To me, this is clearly a mistake or oversight as my vehicle obviously died while in the process of driving it. It would be greatly appreciated that further review of the affected vehicles be completed and reimbursement be made for repairs completed at my expense.

- West Plains, MO, USA

problem #294

Aug 112016

Durango

  • 68,100 miles
68000 miles, while driving battery light indicator came on, a burning smell was present, coming from the engine. A mile or two down the road, smoke started to come from under the hood. I pulled over, turned vehicle off. Looked under hood, all looked normal, smoking stopped. Turned vehicle back on, battery light was not lit, proceeded to drive another half a mile fine. When I got back in later on that day, no indicator lights initially, then while driving about a mile or so, battery light appeared, then check engine light, then A/C started blasting hot air, dash board starting going haywire with light indicators and message appearing, wind shield wipers started going on its own and acceleration was difficult. Pulled over and restarted the vehicle. Turned it back on, lights were still present. Made it another 2 miles and the vehicle stalled while driving in the street and would not restart. Had it towed to the local Dodge dealership for repair. They determined it was the alternator burned out, and as a result a new battery was needed as well. $1350 later!!! thank goodness towing was covered under my insurance policy, because Dodge claims this repair is not under warranty! it should be!! very unsafe and too young of a vehicle for this kind of repair! there is current recall for this type of repair for 160 amp alternator, it should be for 180 amp alternator as well!!! P60 is Chrysler's recall number for this.

- Catonsville, MD, USA

problem #293

Mar 152016

Durango

  • miles
The contact owns a 2011 Dodge Durango. The contact received notification of NHTSA campaign number: 15V879000 (electrical system, interior lighting); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Houghson, CA, USA

problem #292

Aug 052016

Durango

  • miles
The contact owns a 2011 Dodge Durango. The contact received notification of NHTSA campaign number: 15V879000 (electrical system, interior lighting); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Edgewood, FL, USA

problem #291

Mar 022016

Durango

  • miles
Takata recall. The contact owns a 2011 Dodge Durango. The contact received notification of NHTSA campaign number: 15V879000 (electrical system, interior lighting) however, the part needed to perform the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Harleysville, PA, USA

problem #290

Aug 012016

Durango

  • miles
Nothing has happened......yet. 1st recall on the sun visor vanity lamp was fixed over one year ago. Got another recall for same thing in Feb 2016. Called dealership, they said they didn't have the parts for repair yet, they'd call when they get them in. Got another notice for same recall on 8/01/16. Called dealership....same answer. They're telling me it's all up to Chrysler to send them the parts.

- Columbus, Oh, OH, USA

problem #289

Jul 312016

Durango

  • 60,000 miles
At under 60000 miles, alternator malfunctioned and quit, thus leaving the vehicle inoperable. Vehicle was in motion when failing.

- Napoleon, OH, USA

problem #288

Feb 162016

Durango

  • 77,000 miles
The contact owns a 2011 Dodge Durango. While inspecting the vehicle, the contact noticed engine oil leaking from the timing chain into the alternator. The vehicle was taken to a dealer where it was diagnosed that the left cylinder and timing chain gasket needed to be replaced. The vehicle was repaired. A few months later, while driving 25 mph, the battery warning light illuminated. After shifting the vehicle into park, the contact noticed smoke coming from the alternator. The vehicle was taken to a dealer where it was diagnosed that the alternator needed to be replaced. The vehicle was not repaired. The contact was aware of NHTSA campaign number: 14V634000 (electrical system), but the VIN was not included. The manufacturer was notified of the failure. The failure mileage was 77,000.

- Cheektowaga, NY, USA

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