CarComplaints.com Notes: When the 3rd-generation Durango was introduced in 2011 owners almost immediately started having a wide range of issues -- from water pump failure to stalling engines. Turns out the TIPM is to blame and those problems carried into the 2012 model year.

TIPM (Totally Integrated Power Modules) is responsible for controlling and distributing power to all the vehicle’s electrical functions. So when the TIPM starts acting up, so do all sorts of problems in the vehicle.

The problems have been so bad -- and replacement parts became so hard to find -- that a class-action lawsuit was filed against Chrysler focusing on the 2011-2012 Durango. The lawsuit accuses the automaker of ignorning the problem until it spiraled out of control.

10.0

really awful
Crashes / Fires:
3 / 26
Injuries / Deaths:
4 / 0
Average Mileage:
58,805 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2012 Dodge Durango electrical problems

electrical problem

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2012 Dodge Durango Owner Comments (Page 3 of 17)

« Read the previous 20 complaints

problem #287

Oct 062020

Durango

  • 190,000 miles

A D V E R T I S E M E N T S

The contact owns a 2012 Dodge Durango. The contact received notification of NHTSA campaign number: 19V813000 (electrical system) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. Gladstone Dodge Chrysler Jeep & Ram (5610 N. oak trafficway, gladstone, mo 64118, (816) 455-3500) was contacted and it was confirmed that parts were not yet available. The contact stated while driving 60 mph, the vehicle loss motive power and stalled without warning. The contact coasted the vehicle to the shoulder, turned off the vehicle, and waited for approximately 45 minutes to restart the vehicle. The vehicle was restarted and operated as designed. The vehicle was taken to an independent mechanic to be diagnosed. The mechanic determined that the fuel pump relay was defective and needed to be replaced. The vehicle was not repaired. The failure recurred. The manufacturer was not made aware of the failure. VIN tool confirms parts not available. The failure mileage was approximately 190,000.

- Kansas, KS, USA

problem #286

Oct 252020

Durango

  • 110,000 miles
My vehicle had a alternator recall recall date was issued on July 10, 2017 I had my local Dodge dealer change the defective alternator between April and August of 2018. My vehicle was in storage for about 7 months. My battery light kept coming on on 10/25/ 2020 I had the battery and alternator tested and alternator showed was charging at 11.13V which is under the acceptable limit. I believe this should be a recall the alternator is only 2 years old nothing aftermarket is installed in vehicle to effect charging system.

- Mount Pleasant, MI, USA

problem #285

Oct 132020

Durango

  • miles
The contact owns a 2012 Dodge Durango. The contact received notification of NHTSA campaign number: 19V813000 (electrical system) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer ourisman Chrysler Dodge Jeep Ram (12430 auto dr, clarksville, md 21029) was contacted and confirmed parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Silver Spring, MD, USA

problem #284

Nov 012019

Durango

  • 133,000 miles

A D V E R T I S E M E N T S

The contact owns a 2012 Dodge Durango. The contact received notification of NHTSA campaign number: 19V813000 (electrical system) however, the part to do the recall repair was unavailable. Mckay's Dodge Chrysler Jeep Ram Fiat (2020 frontage rd S, waite park, mn 56387, (320) 247-6624) was contacted and it was confirmed that parts were not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated that while making a right turn at approximately 5 mph, the steering wheel seized. The contact restarted the vehicle and regained steering functionality. The approximate failure mileage was 133,000. VIN tool confirms parts not available.

- Clearwater, MN, USA

problem #283

Nov 012019

Durango

  • 0 miles
The contact owns a 2012 Dodge Durango. The contact received notification of NHTSA campaign number: 19V813000 (electrical system) however, the part to do the recall repair was unavailable. The contact called bob poynter Chrysler Dodge Jeep Ram (3020 N national rd, columbus, in 47201; (812) 372-2575) where it was confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer had not been made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Columbus, IN, USA

problem #282

Nov 012019

Durango

  • miles
The contact owns a 2012 Dodge Durango. The contact received notification of NHTSA campaign number: 19V813000 (electrical system) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. A dealer was not contacted. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Wasaca, MN, USA

problem #281

Aug 172020

Durango

  • 190,000 miles

A D V E R T I S E M E N T S

The contact owns a 2012 Dodge Durango. The contact stated that the vehicle intermittently failed to start. The vehicle was towed to warsaw Buick-GMC (2777 N detroit St, warsaw, in 46582), to be diagnosed. The starter was replaced. The vehicle was repaired and the contact stated that she was charged $1,100 for the repair. The contact stated that while leaving the dealer, the vehicle stalled without warning while driving at 20 mph. The vehicle failed to restart. The contact waited for 30 minutes, restarted the vehicle and drove back to the same dealer. The contact stated that the technician heard the vehicle failing to start. The vehicle was not diagnosed nor repaired and remained at the dealer. The VIN was included in NHTSA campaign number: 19V813000 (electrical system) however, the part to do the recall repair was not available. The manufacturer was made aware of the failure. The failure mileage was approximately 190,000. (recall related incident)

- Claypool, IN, USA

problem #280

Aug 312020

Durango

  • miles
The contact owns a 2012 Dodge Durango. The contact received notification of NHTSA campaign number: 19V813000 (electrical system) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. An unknown dealer was contacted and confirmed that parts were not yet available. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Carrolton, TX, USA

problem #279

Aug 212020

Durango

  • 181,000 miles
My car is currently one of the cars in an open recall with Dodge for the fuel pump relay. I had the fuel pump relay replaced last week 8/10/2020 since that time the car was driven maybe 4 times. The car was parked for the last four days in my garage I tried to drive it today and it stalled after 15 minutes while I was driving thankfully in a parking lot. I attempted to put a new relay on the fuel pump relay wiring harness but it still would not start. After about 5 minutes I would assume the wiring harness cooled enough I could get the car started and thankfully I was only 2 minutes away from the dealership. My car has been at a dealership three times since June 10 and twice in almost 2 weeks. The manufacturer is not helping and is telling me I have to work with the dealership. They are at a lose for what to do since Dodge is not giving them any direction. The car is not reliable nor dependable and currently has a recall on the fuel pump relay to fix the recall that did not work. I would really appreciate some assistance I cannot be the only one with a Dodge vehicle from this recall that is not have issues!

- Sparta, TN, USA

problem #278

Aug 102020

Durango

  • 180,000 miles
I was informed by the dealership that the fuel pump relay got too hot and caused the car to fail. How does a person know when or if this is going to happen and is this not a huge safety issue?

- Sparta, TN, USA

problem #277

Aug 102020

Durango

  • 180,000 miles

A D V E R T I S E M E N T S

My Durango has stalled numerous times. The recall for the fuel pump relay recall has been performed and replaced and two new relays have been installed. The last relay lasted two months and failed completely yesterday. My car has been towed to a dealership. There is an open recall on this issue with no timeline for a fix. I was lucky enough yesterday to get the car to a parking space instead of pulling into traffic on a busy road before it died.

- Sparta, TN, USA

problem #276

Aug 072020

Durango

  • miles
Car doesn't start

- Winter Haven, FL, USA

problem #275

Aug 022020

Durango

  • 104,000 miles
The contact owns a 2012 Dodge Durango. The contact stated that after stopping the vehicle the warning message displayed indicating a failure with the battery and smoke was present coming from under the hood of the vehicle. The contact indicated the hood of the vehicle became extremely hot to the touch during the incident and all electronics to the vehicle seized to operate. The vehicle was later towed to an independent mechanic who diagnosed that the battery and alternator was faulty and needed to be replaced. The battery and alternator were replaced and the failure was remedied. The manufacturer was notified of the failure but no assistance was offered. The contact was informed that the VIN was not included in the NHTSA campaign number 14V634000(electrical system). The contact stated that the vehicle had experienced the same failure listed in the recall. The local dealer was not notified. The failure mileage was 104,000.

- Spokane Valley, WA, USA

problem #274

Jul 182020

Durango

  • 178,000 miles
My vechile did everything under the T36 recall and dealership is trying to stick me with the repair bill after fac told to take my vechile in due to T36 recall repairs saying my VIN doesn't fall under the recall on a 2012 Dodge Durango citadel ut experience everything in the recall I just purchased the vechile not even a year ago

- Dobson, NC, USA

problem #273

Jul 182020

Durango

  • 178,000 miles
I was traveling at a speed of 55 braking to make a right turn and I experienced sudden alternator failure, the battery light came up on dash followed by radio shutting off then all the light came on as a loss of power and vechile stalling, wasn't able to start the car or jump it off drained my battery, with smoke and a smell as if wire was burning had to have it towed cause wasn't drivable and wouldn't go in gear, contacted fca was told to take it to nearest dealership for repairs under T36 recall once repairs were donewas told that my VIN isnt in the recall but experienced the same as T36 recall alternator shorting out and failure now stuck with repair bills as well as 2 towe bills

- Dobson, NC, USA

problem #272

Nov 132019

Durango 8-cyl

  • miles
I purchased my 2012 Dodge Durango, used, with approximately 75K miles. Since purchasing the vehicle, I've experienced numerous problems that began with the transmission. Additionally, the car goes into "low gear" even when you don't turn the knob. Over the past year, the car has been in the shop more times than I can count for the doors locking and unlocking on their own. I haven't been able to lock the doors when in public. My key fob hasn't worked even after replacing the battery inside. The car has set the alarm off even when unprompted. It will lock/unlock while driving.the car has stalled, while driving, at least 3 times since November 2019. For each occurrence, the vehicle was slowing/excelling with a traffic light or to turn into a parking lot. On one occasion, the car would not crank over and a red light was blinking on the dash. The lock issue began happening again and I could not get it started. It had been stationary. When I came back to the vehicle later, it worked fine with no red light. The mechanics noticed the temperamental problems but could not get the vehicle to consistently repeat the problem. I've also replaced the water pump and had issues with the air conditioning. At this moment, it doesn't want to work for the driver's spot only.

- Mckean, PA, USA

problem #271

Nov 142019

Durango

  • 113,000 miles
The contact owns a 2012 Dodge Durango. The contact received notification of NHTSA campaign number: 19V813000 (electrical system) however, the part to do the recall repair was unavailable. The contact contacted zeigler Chrysler Dodge Jeep Ram of plainwell (1186 M-89, plainwell, mi 49080; phone: (269) 685-5800) where it was confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and informed the contact that they were unaware of when the parts would be available. The contact stated that while driving approximately 30 mph when slowing to a stop, the vehicle stalled without warning. The contact shifted the vehicle into park and restarted the vehicle. The vehicle operated as designed once restarted. The failure recurred while driving approximately 50 mph. The approximate failure mileage was 113,000. VIN tool confirms parts not available.

- Richmond, MI, USA

problem #270

Jun 012020

Durango

  • 90,000 miles
The contact owns a 2012 Dodge Durango. The contact received notification of NHTSA campaign number: 19V813000 (electrical system) however, the part to do the recall repair was unavailable. The contact stated that the vehicle failed to start after multiple attempts without warning. The contact stated that once the vehicle was started, the vehicle immediately shut-off without warning. The manufacturer was notified of the failure and informed the contact that an interim repair was available. The contact was informed that the fuel pump could be replaced with a newer but defective fuel pump while awaiting the final repair. Blaise alexander Chrysler Dodge Jeep Ram Fiat (1080 E. college ave, state college, pa 16801) was contacted and confirmed that parts were not yet available for the recall repair. The contact was informed that the dealer would not perform the repair suggested by the manufacturer. The contact then reached out courtesy motor sales Inc (3100 pleasant valley blvd, altoona, pa 16602) and was informed that the dealer would perform the interim repair on the vehicle. An appointment was not yet scheduled for the interim repair. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The failure mileage was 90,000. VIN tool confirms parts not available. (recall related incident)

- Phillipsburg, PA, USA

problem #269

Jun 252016

Durango 8-cyl

  • 85,000 miles
The contact owns a 2012 Dodge Durango. The contact stated that while driving at various speeds, the vehicle stalled without warning. The failure recurred 5 more times. The contact received notification of NHTSA campaign number: 19V813000 (electrical system) and the vehicle was taken to the mccubbin motors located at 301 E. clifty dr, madison, in 47250, and it was confirmed that the parts were not yet available. The manufacturer was made aware of the issue and advised the dealer to replace the relay. The relay was replaced, however the failure recurred. The vehicle was taken back to the dealer who was unable to confirm when the remedy parts would be available. The vehicle was not repaired. The failure mileage was approximately 85,000. VIN tool confirms parts not available.

- Hanover, IN, USA

problem #268

Jun 022020

Durango 6-cyl

  • miles
Relay fuel my car stop turn on 3 times stop when was driving. What happen when not have the piece and I can drive my car? now is in the dealer wait for the repair.

- Fitchburg, MA, USA

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