4.5

definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
24,281 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2013 Dodge Durango body / paint problems

body / paint problem

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2013 Dodge Durango Owner Comments

problem #1

Jun 102014

Durango 6-cyl

  • 24,281 miles

A D V E R T I S E M E N T S

Rattling noise from dashboard on driver's side noted earlier, but brought to service attendant's attention on the given date. Was told the sound/noise could not be duplicated, but if I could bring in video with sound they would be able to determine issue. I made an appointment for 07/12/14 to have this and other issues addressed. When I showed up for my appointment, I was told the electricity had been out the day before and they were backed up with customers (at 8:05 am) and only accepting oil changes. They took down all vehicle information/service information and told me they would contact me to schedule a new appointment to address all concerns. It is now 08/05/2014 and I have yet to receive a return phone or email. The rattling noise can be duplicated if I am driving over a smooth or bumpy road, and can be heard between 30+ mph. I have it on video now, with sound. No one to listen to it and fix the problem.

- Benton , LA, USA

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