This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I took my car to do the recall for the fuel pump relay it worked for about a week but same problem after that I took it to a dodge dealership and they charged me almost 900 bucks to do the recall
Took my vehicle to 1 dealership to get fixed they said they couldn-??t do it because my vehicle was too old and wouldn-??t be able to find parts. Took my vehicle to 2 mechanics shops that said they could fix it. Insisted I need a wire harness AFTER completing other work they thought would fix it. My daughter came to visit and I told her what was going on. She began to look through wire diagrams of the vehicle and noticed the TIPM being a common factor in the systems that were effected. She took my VIN and noticed a recall that has not been addressed. I bought this vehicle not long ago from an independent dealership-?? I don-??t understand how it is legal that neither vehicle maintenance facility informed me of the open recall that has yet to be perform on this vehicle. I don-??t understand how it is legal for a DEALERSHIP not to inform me that a recall has yet to be address with this vehicle. Yet for every-time I get maintenance the VIN is to be recorded-?? So as I-??m trying to fix the vehicle mechanics enter this vin sees a recall that could very well be related to the recall and do nothing but charge me for parts and don-??t even inform me" How is any of that legal!"
My car sputtered put after it was in motion. Upon trying to restart, the vehicle continuously shook while trying to restart during this time, I could not stop the car from trying with the start/off button or keys. I had to wait for the car to -€œgive up-€. The car could not restart. This is unsafe because I could have been killed by other traveling vehicles to abrupt stopping or killed while trying to restart the vehicle. The vehicle could not be put into drive or reverse and I could not stop it from trying to restart once I pressed the button. This could-€™ve caused a collision with other vehicles. I had the vehicle towed to an auto shop. They told me that the fuel injector fuse went bad which caused the stalling because gas could no longer travel through the vehicle. I have attached towing receipt and will post report once it-€™s emailed.
At 40 mph and more vehicle stalls and shake intermittent stalls, stumble. vehicle do not cut off. but stumble real bad. it's really bad in overdrive. 2 or more people in it.
My 2012 Dodge Durango was serviced under NHTSA Campaign 19-V813. This called for the replacement of the fuel pump relay to correct a potential no-start or stall situation. This also prevented fuel pump failure due to the unit not being switched off by the TIPM when the car is turned off. This repair has not corrected the problem. The car would be available for inspection upon request. The safety of the occupants could be at risk. The problem is intermittent and has not been able to be duplicated at the dealer. There are no warning lamps or codes that can be read. The car will crank over for an extended period of time but will not start. This is an intermittent problem and occurs two times a month or more, has been happening since Fall of 2020, and has been increasing in frequency. The fuel pump relay was replaced in June 2021 and the car had a no-start two weeks later. The check engine light does not come on. No codes are found by the dealer. The engine has not quit while in motion, but possibly could as this problem increases in frequency. On two occasions while the car was in motion the right rear window went down for no reason. The window could not be raised until the car was brought to a stop, turned off and started again. The window could then be raised using the driver's door control. This poses a danger to the occupants of the vehicle especially during severe weather and is at least a distraction to the driver. The common denominator in these two problems is the TIPM. I think the fuel pump relay problem is actually a problem found deeper within the TIPM. Chrysler is simply saying that the "flix" is a relay and not the real culprit, the much more expensive TIPM. The dealer says they cannot diagnose this problem unless it is happening on their lot. They have inspected the fuel pump relay work that was done under recall and said that the installation was correct.
- Landisville, PA, USA
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I believe that my vehicle falls under the Dodge R09 recall. As I accelerated on the gas, my car stalled out causing me to coast to the median. After about 30 minutes the car began to run without issue again. My vehicle acted exactly like the description from the recall for the fuel sensor. However, Dodge told me to pay out of pocket because it was not under the recall.
My vehicle has been recalled, I believe, twice for the Fuel Pump Relay (Campaigns R09 or P54). On June 21, 2021 I scheduled an appointment with my local World Chrysler Dodge Jeep store to have the recall performed. For approxmimately 1 month, other than sluggishness, the car functioned normally. In the July, the car began stalling for no reason again. The recall performed on the vehicle HAS NOT corrected the issue with the Fuel Pump Relay. I had once incident in June 2021 where the car stalled in the middle of an intersection and I was in serious danger of being hit by other vehicles travelling toward my car. I was fortunate that there were a few people who pushed my car off to the side of the road. This past week alone, my car has had three incidences when I start the car, the engine turns over, and then immediately stalls. You cannot immediately restart because the engine will just crank, but not turn over. You must wait a few minutes before you can restart the vehicle. There are the same issues I was experiencing before the new relay pumb was replaced. In my opinion, in addition to the stalling, the new relay has made my car run very sluggish. It is not very responsive when pressing my foot on the gas pedal, it bogs down first, and then it begins to respond. It has been dangerous when I am trying to enter a busy roadway and need the vehicle to go quickly so I can merge in to traffic. It just bogs down. This is not just a one time incident, the car has stalled at least 5 times since the replacement in June 2021. Today alone, August 28, 2021 it started/stalled twice. No inspection of the component has been done. I tried to get a second new replacement but was told that too many people were on the waiting list, and there weren't enough new parts to redo the work already done on my vehicle. No warning lights of any kind come on and there are no other symptoms of the proble before it occurs. No one has been able to reproduce the problem.
There has been a fuel pump relay recall since 2019. I have tried several times and as late as today 3/23/2021 I get the same excuse. I am told it's on a national back order and they don't know when they will get to me or I've been placed on a waiting list. I don't understand how this is so because a malfunction of this part can result in death. Again this has been out since 2019.
Fuel pump check valve is bad. Vehicle will not start, it will not auto start nor start with brake+start button. In order to start vehicle it must first be put in on mode to initiate pressure build pressure in order to then start the vehicle. There are only 90,234 miles on the vehicle.
After my vehicle stalled while driving as stated by the prior recall, I have had the same problem as though my car will just stop running at any time. It is quite scary to think that I am driving a 'fixed' car and am experiencing the same problems as before. My car now unlocks and locks as well, which is a huge safety concern because I cannot keep safely any personal information in my vehicle or prevent it from being broken into. The intial recall repair did not fix the underlying problem. I am waiting for it to stall out.
Since I purchased this vehicle in January 2020 11th, it drove like it had bad gas in it. It wanted to go when I accelerated but slow to move. I was not told by the dealer nor given car fax about the recall and the dangerous it could pose to me and my family. I had a leak, which had to do with transmission and I repaired it out of our own expenses bc it wasnt covered. It also stopped turning on as well. My husband was visiting his sister, and it cut off while coming onto the on the ramp of a local street. Exactly what the recall said as notified in December 2020 happened while in motion on a busy road. I am thankful it was my husband and not me and my three young children. That day was January 1st 2021, the car was towed to my home, aaa only allows one tow. And gate of dealership was closed. It is still there. And I was told it was on back order the part and wont be in until February. I am without a loaner as well as a rent a car. Unfortunately the dealership in my home wont have the part until febuary and I already drove to the dealer I purchased from over 100 miles away 2X since our pruchase and its not safe to drive.
My Durango started to spurter around 30 mph and again at around 50 mph. It also seem to not have to power to get the Durango to get up and go it seem to lag and not have the power. I am not understanding why there is no replacement for the recall parts for this vehicle. Back in 2018 I had to get the vehicle looked at and they said there is no new product to replace the recall part and here we are in 2020 and still Dodge has nothing to replace the bad part with. I am having to purchase the part that is not working and replace it with a new bad part. Dodge it is time to get it together and fix
We received notification of of recall V62/NHTSA 19V-813, fuel pump relay, in November of 2019. We called the dealer and were told that a remedy was not yet available. I just called again today, 16 Oct 2020, and a remedy is still not available. Coming up on a year since the original notification.
Recall V62 has been partially repaired twice. My vehicle continues to shut off while driving- always when I am going down the road with my children in the car and randomly shuts off- I lose power steering and have to hope that it doesn't cause an accident. I have complained about this and nothing has been solved yet. This issue happens all the time- no specific day- everyday. Please address
While driving in motion my vehicle stalled in the middle of a busy intersection, I then had to coast to a street near the road, turn the truck off and restart it. No check engine light was present. It then happened again near my home, this was no longer than a 3 minute time span from the first time it happened. Weve had this happen at random times through out the year. Weve had a fuel pump relay replaced in January of 2020 which is 7 months ago and the same issue is occuring again.
I am financing this vehicle as of 4 days now, there are 2 open recalls, 1. alternator 2. fuel pump relay (that has not been solved). My problem is my daily driver can stall out at any giving moment!!! that can cause injuries to myself and/or others. My car was left running (maybe 10 minutes tops) I put it in gear pull around my ac goes hot, my ABS and traction control lights flash on my dashboard, I pull over before getting on the main road, place it in park and turn off the vehicle, it did not turn over nor turn in the ignition. I may be out of place, but how can you continue to sell, if recalls are not yet fixed? I am afraid to get on the hwy for work, I drive 15mph under the speed limit. Sincerely, a upset customer
There has been a recall on this car for a fuel pump relay that causes stalling. I've had the stalling problem from the day I bought the vehicle. I called to have the defective component(s) replaced back in December of 2019. It's Aug. 2020 now. I called my dealer and got the same response ' parts aren't available yet for the recall'. 9 months since we were notified of the recall. Far from what anyone would consider 'a timely remedy'.
Durango has stalled at high speeds. While slowing down at lower speeds, the vehicle will, on occasion, start to stall as it sort of rumbles and shakes. Now the Durango will not start. All symptoms seem to align with known recall issues, however, recall repair is not yet available. Has been symptomatic since April 2019 until present. I have taken this problem to the Dodge dealership for diagnosis and repair. They are unable to replicate the issue but were able to run up a bill of $3000 for items that did not fix the issue. I do not feel safe driving this vehicle and worry about having a total power failure while at high speed.
A D V E R T I S E M E N T S
- Fontana, CA, USA