3.0

hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
47,627 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

1997 Dodge Grand Caravan suspension problems

suspension problem

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1997 Dodge Grand Caravan Owner Comments

problem #6

Jul 212015

Grand Caravan

  • miles

A D V E R T I S E M E N T S

Part 1.... I used to be a mechanic and tow truck operator. My mini van "like most others" is usually driven by a female & with a load of children. If driving in rain or through a water puddle the belt jumps off causing loss of power steering overheating battery drain etc, is a dangerous even deadly problem, if a turn is needed at the time this belt jumps off, even a strong healthy man can leave the line of intended travel and hit what ever is in the way, a curb, a pedestrian or even cause a head on collision. This mostly happens during rainy/nasty days & because of the complexity of replacing the belt, and the damage that is caused when it comes off, the vehicle usually requires a tow 4 repair. It is stated that, when a consumer makes a complaint & if the same complaint is repeated an investigation will be started. This is an old problem with many, many, many complaints yet, I see "no action, not even an investigation into this problem", why"? consumers are depending on you "safecar.gov, NHTSA" etc. What will it take, "a death" to start an investigation? or, should I say, how many??" I know there has been accidents because of this, and a lot of damage just from the belt as it jumps off and goes flopping around, not to mention the people that burned up their motor even started a fire trying to get home, to a shop etc. This problem has been a plague since day one and should have been at least fixed on the next years model but Chrysler just ignored it. Their have been many vehicles with these serpentine belts, , Chrysler vans is the only ones that I know of with this particular problem. This is a deadly problem that should be repaired by the Chrysler corporation since they knew about the problem from the start and just flat out ignored it. The gas line decaying and suspension strut mounts rusting away on these same models will be my next post

- Kinston, NC, USA

problem #5

Jul 212015

Grand Caravan

  • miles
Part 1 1/2 the gas line decaying and the suspension strut mounts rusting away, both of these are deadly, a rusty/corroded break line will just leak a drop at the time, most people just refill the fluid reservoir and never think about again, eventually the break line fails all at once, this is because you actually put more pressure on the lines than usual and the weak spot ruptures like a weak spot in a balloon would. That means that you were in a bad situation already and now you don't have any breaking power at all. What do you think happens next"?" all break lines are stainless steal so as to resist rust and corrosion, the only reason a break line fails in this little amount of time is because the manufacture is producing an inferior product and should have already been made to correct the problem. Now, , the strut mounts, as soon as the company found out that they had a problem with the mounts rusting they should have recalled the vehicles and sprayed $10 worth of undercoating over the parts after removing the rust to stop any more rust from forming. If the strut mount is rusted enough, it can fail at any time "usually when at higher speeds and you hit a bump in the road, , that sends an extra amount of force to the suspension. The strut comes up through the hood and the wheel may go any way and hit any part of the wheel well and suspension the axle may come out of the wheel or transmission, all of that means you may have total lose of breaks and or steering. All 3 of these problems could have easily and should have been corrected when first realized many years ago, instead they kept right on manufacturing vehicles the same way with the same imperfections and if you go to a dealer today with either of these problems they will say it is the first time they have herd of it, it out of warranty, etc. And will not even think about fixing it unless we pay

- Kinston, NC, USA

problem #4

Jul 212015

Grand Caravan

  • miles
Part 1 1/2 the gas line decaying and the suspension strut mounts rusting away, both of these are deadly, a rusty/corroded break line will just leak a drop at the time, most people just refill the fluid reservoir and never think about again, eventually the break line fails all at once, this is because you actually put more pressure on the lines than usual and the weak spot ruptures like a weak spot in a balloon would. That means that you were in a bad situation already and now you don't have any breaking power at all. What do you think happens next"?" all break lines are stainless steal so as to resist rust and corrosion, the only reason a break line fails in this little amount of time is because the manufacture is producing an inferior product and should have already been made to correct the problem. Now, , the strut mounts, as soon as the company found out that they had a problem with the mounts rusting they should have recalled the vehicles and sprayed $10 worth of undercoating over the parts after removing the rust to stop any more rust from forming. If the strut mount is rusted enough, it can fail at any time "usually when at higher speeds and you hit a bump in the road, , that sends an extra amount of force to the suspension. The strut comes up through the hood and the wheel may go any way and hit any part of the wheel well and suspension the axle may come out of the wheel or transmission, all of that means you may have total lose of breaks and or steering. All 3 of these problems could have easily and should have been corrected when first realized many years ago, instead they kept right on manufacturing vehicles the same way with the same imperfections and if you go to a dealer today with either of these problems they will say it is the first time they have herd of it, it out of warranty, etc. And will not even think about fixing it unless we pay

- Kinston, NC, USA

problem #3

Sep 132006

Grand Caravan 6-cyl

  • Automatic transmission
  • 149,766 miles

A D V E R T I S E M E N T S

The contact owns a 1997 Dodge Grand Caravan. Whenever the contact shifts, the vehicle makes an unfamiliar noise. When the vehicle is parked, it operates normally. The transmission stalls and will start back up, but it is unreliable. The vehicle would rev and have to be restarted in order for the revving to stop. If there is a power fluctuation, the rear wipers will turn on and off at random. The high beams on the headlights do not work, but the failure was repaired. The parking light on the front driver's side failed. He replaced the bulb, but it still does not work. The contact stated that he is constantly replacing the low beam lights. The serpentine belt slips off; however, it has been repaired. The check engine light flashes on and off and there is a burning electrical smell coming from the vehicle. The front strut assembly is rusting and rotting. The rocker panel on the driver's side is rusted completely. The current mileage was 186,000 and failure mileage was 149,766. Updated 09/10/08 updated 09/11/08.

- Jamestown, NY, USA

problem #2

Jul 202006

Grand Caravan 6-cyl

  • Automatic transmission
  • 135,995 miles
: the contact stated that while driving at 30 mph, the vehicle rpms dropped to zero, the vehicle jerked, and the engine stalled completely. The contact coasted the vehicle to the side of the road, and was able to restart the vehicle after 10 minutes. The vehicle has not been taken in for inspection. The consumer stated several attempts have been made to fix the vehicle. The oil pan was leaking oil. The valve cover gaskets were replaced. The transmission was heavily damaged and had to be replaced. The power steering pump was replaced. The front end of the vehicle pulled to the left. Updated 08/15/06.

- El Paso, TX, USA

problem #1

Feb 121997

Grand Caravan

  • Automatic transmission
  • miles
When driving over 20 mph up until 40 mph the vehicle will start vibrating without prior warning. Vehicle has been in shop for service since consumer had the vehicle. Dealer thinks the tires are causing the vibration.

- Charlestown, WV, USA

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