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10.0

really awful
Crashes / Fires:
10 / 0
Injuries / Deaths:
12 / 0
Average Mileage:
24,387 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

1998 Dodge Grand Caravan seat belts / air bags problems

seat belts / air bags problem

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1998 Dodge Grand Caravan Owner Comments (Page 3 of 4)

« Read the previous 20 complaints

problem #32

Aug 292002

Grand Caravan

  • miles

A D V E R T I S E M E N T S

Took vehicle in for routine maintenance.there had not been any indication of air bag problem.was called and told that clockspring was defective and needed replacement.was told this clockspring is in the steering wheel assembly and connects to airbag.was also told that this is a common failure and that about 10 a week are replaced.I complained that the air bag had never been activated and should be replaced by the manufacturer.was also told that if airbag light did not come on, then it could be a computer diagnostic problem.I did not have the part replaced since the airbag light was not on.on the way home, the airbag light came on.I called the maintenance department back and was told it was a problem waiting to happen.since then the vehicle was driven a few miles with an intermittant air bag light indication.the horn and cruise control appear to work properly.

- Greenwood, SC, USA

problem #31

Jun 262002

Grand Caravan

  • miles
Air bag sensor light comes on and stays on, could result in none deployement of air bag or permature deployement of air bag. Contacted dealer. This was a result of the clock springs being defective.

- Pt. Jeff. Station, NY, USA

problem #30

Apr 012002

Grand Caravan

  • miles
My clockspring broke, it makes the airbag light stay on and disables the horn, cruise control and airbags. Dealer wants about $200 to repair, I bought the part from the dealer for $73.15 and replaced it myself. I have friend with the same problem in her 97 Caravan.S

- Culpeper, VA, USA

problem #29

Aug 012002

Grand Caravan

  • miles

A D V E R T I S E M E N T S

No summary listed for above vehicle.

- Painted Post, NY, USA

problem #28

Jul 012002

Grand Caravan

  • miles
Ea 01 007/air bag clock spring: Air bag light remained on while driving, horn and cruise control were inoperative. Dealer contacted. Feel free to provide any further information.

- Pensacola, FL, USA

problem #27

Jul 012002

Grand Caravan

  • miles
This is a followup letter to NHTSA from me regarding failure of the clockspring assembly in my 1998 Dodge Grand Caravan. Production problems for the clockspring assembly were from 1996 and 2000. Now comes the part I do not understand....my vehicle falls between 1996 and 2000 and....my clockspring assembly failed...daimler Chrysler tells me I do not qualify because my VIN is not on their list of recalls. What the heck is going on? this is very puzzeling. I need someone to help me on this. I hope you can. I'm 70 years old and on a very limited income. This was a costly repair job, by my standards.

- Riverside, IL, USA

problem #26

Jul 212002

Grand Caravan

  • miles

A D V E R T I S E M E N T S

Failure of clockspring affects horn & speed control also.

- Riverside, IL, USA

problem #25

Jun 232002

Grand Caravan

  • miles
Airbag light is coming on and off. Currently, airbag light will not go off.

- Venice, FL, USA

problem #24

Jul 022002

Grand Caravan

  • miles
Air bag light will intermittently come on and off when consumer is driving. After contacting dealer, dealer noted that air bag might not work. Also, the horn will not work. Contacted dealer.

- Dunndllon, FL, USA

problem #23

Jul 202001

Grand Caravan

  • miles
Our clockspring broke in the steering column. It controls the horn, airbag and unfortunately the cruise control. We were on a trip and approaching a town. I tapped on the brakes to shut the cruise control off and it wouldn't shut off. In fact, I couldn't slow down at all. I was going about 60 or 65 when this happened and eventually I was at the speed of 90. The van was accelling while I was trying to stop it. We finally got over to the side of the road and put it in either neutral or park just so we could get it to stop. Our horn doesn't work now and our airbag probably won't deploy in case of an emergency. This could cause alot of accidents and may hurt people if something doesn't get done about it.

- Atwood, KS, USA

problem #22

Apr 012002

Grand Caravan

  • miles

A D V E R T I S E M E N T S

Air bag warning light on dash comes on & goes off intermittently, horn does not always work.

- Dallas, PA, USA

problem #21

Mar 012002

Grand Caravan

  • Automatic transmission
  • miles
Airbag light illuminates. Horn and speed control is inoperable. Dealer contacted.

- Shasta Lake City, CA, USA

problem #20

Dec 012001

Grand Caravan

  • Automatic transmission
  • miles
While driving, driver's side airbag deployed. One person was injured in the accident. Dealer has been contacted.

- E Islip, NY, USA

problem #19

Mar 011998

Grand Caravan

  • miles
Horn sounds intermittently when pressed. Had contacted dealership, and informed consume rthat sop module was faulty, and airbags may not deploy.

- Phoenix, AZ, USA

problem #18

Jan 012001

Grand Caravan

  • Automatic transmission
  • miles
Air bag light will illuminate during normal operation, in addition to horn and cruise control systems failing to operate. Dealership replaced clockspring.

- Westchester, OH, USA

problem #17

Nov 012001

Grand Caravan

  • miles
First, my air bag light came on, then my cruise control stopped working. From what I have researched. I feel this is all tied in to the clock spring wire assembly in the steering column. I'm concerned that my driver side air bag will not deploy in the event of an accident and that prior to that, my horn is going to stop working next. If I get these items repaired now, and there is a recall, will the manufacturer be required to reimburse me?

- Camp Lejeune, NC, USA

problem #16

Jan 162002

(reported on)

Grand Caravan

  • miles
Air bag warning light illuminates/cruise control fails to function, and horn does not work. Dealership is scheduled to examine vehicle, and make all necessary repairs. Please provide any additional information / documentation.

- Houston, TX, USA

problem #15

Dec 212001

Grand Caravan

  • miles
The problems began as intermittent issues and then became permanent. No safety defect stated.

- Sammamish, WA, USA

problem #14

Nov 152001

Grand Caravan

  • miles
Air bag light on instrument panel stays on during operation of vehicle. Also, horn fails to function, and cruise control is inoperable. Dealership has not examined vehicle to determine cause of this problem. Please provide any additional information / documentation.

- Brooklyn, NY, USA

problem #13

Nov 162001

Grand Caravan

  • miles
I wanted to add to the list of people reporting problem of the airbag warning light coming on - then having to pay for the clockspring assembly. This should be a recall.

- Arlington, VA, USA

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