Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.

10.0

really awful
Crashes / Fires:
10 / 0
Injuries / Deaths:
12 / 0
Average Mileage:
24,387 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

1998 Dodge Grand Caravan seat belts / air bags problems

seat belts / air bags problem

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1998 Dodge Grand Caravan Owner Comments (Page 4 of 4)

« Read the previous 20 complaints

problem #12

Nov 132001

Grand Caravan

  • Automatic transmission
  • miles

A D V E R T I S E M E N T S

Horn is not working, and air bags will not deploy. Consumer stated air bag light illuminated, dealer stated this was a common problem, possible clockspring failure.

- Glenelly, IL, USA

problem #11

Jun 252001

Grand Caravan

  • miles
During normal operation of vehicle air bag light on instrument panel came on. Dealership examined vehicle and replaced clock spring material in steering column which corrected the problem. In October of 2001, air bag light came back on with additional problems of horn and cruise control failure. Dealership has not examined vehicle for the second incident. Please provide any additional information / attachments.

- North Ogden, UT, USA

problem #10

Sep 012001

Grand Caravan

  • miles
Clock spring failure, airbag light on, cruise control inoperable.

- Arnold, MD, USA

problem #9

Jul 142001

Grand Caravan

  • miles

A D V E R T I S E M E N T S

No summary listed for abov evehicle.

- Annapolis, MD, USA

problem #8

Nov 222000

Grand Caravan

  • miles
Airbag light came on the instrument panel. At the same time the cruise control would not work and the horn would not work. The dealer advised not a good idea to drive the car due to the fact the air bag could deploy without any type of collision. Also, the horn not working was a hazard. Although we had an extended warranty on the vehicle, the dealer advised the matter was not covered under the extended warranty we had purchased. The cost for repair was $223.16. This should be considered as a safety item and not as a warranty item. Please help ! tfsinisdwas rdu N.

- Desoto, TX, USA

problem #7

Nov 012000

Grand Caravan

  • miles
The problem/complaint is in regards to an article I saw in 'automotive news' publication about a NHTSA probe into dcx miniwan wiring causing airbags to fail. Beginning last fall some time, we began noticing the airbag light to come on. At first it was very intermittent-once every couple weeks or so. Now the problem is more frequent but still happening randomly. Some days the air bag light will stay on almost continuously and other days it doesn't come on at all. But anyway, when I read the article, the description sounded exactly like what we are experiencing. Thank you.

- Pickett, WI, USA

problem #6

Jun 132001

Grand Caravan

  • Automatic transmission
  • miles

A D V E R T I S E M E N T S

Airbag light came on/ horn and cruise control had stopped working. Taken vehicle to dealer and had clock spring assembly replaced.

- Woodbridge, VA, USA

problem #5

Dec 012000

Grand Caravan

  • Automatic transmission
  • miles
Airbag light stays on all the time. Cruise control doesn't work as long as light is on. Dealer stated there is a common problem, and part is in stock, but no recall issued.

- Twin Lake, MI, USA

problem #4

Mar 242001

Grand Caravan

  • miles
I have to pay for this repair and there is a known problem with this clockspring assembly. I would like to see a recall and be reimbursed for my repair.

- Plymouth, OH, USA

problem #3

Nov 012000

Grand Caravan

  • miles
The airbag warning light on the dash has been coming on intermittently since last November approximately. It sometimes lights when starting the vehicle, or while driving, or while stopped in traffic. There appears to be no pattern or circumstance that triggers the light. I had the problem checked by the dealership on March 3, 2001. I was told they had checked it out and reset the "trouble codes" and test drove the vehicle and there was no further problem. They said if the problem recurred, they would have to diagnose it further. I was charged about $25 for the work they did. The light again came on before I reached home from the dealership, and the light continues to intermittently come on and off as before. I have not contacted the dealership again regarding the continuing problem. I am filing this report because I became aware of your investigation into what sounds like the same problem I am having. When I was at the dealer, I asked if there were any similar problems reported by other owners and was told by the service manager he was not aware of any, but sometimes the clockspring couls cause a problem. But with my mileage, there wasn't any warranty coverage for repair. Please add my report to your database.

- Madison, WI, USA

problem #2

Mar 272001

(reported on)

Grand Caravan

  • Automatic transmission
  • miles
Airbag light stays illuminated while vehicle is in motion due to bad clock spring. Also, horn assembly and cruise control are inoperable. Dealer has been notified.

- Steubenville, OH, USA

problem #1

Nov 291998

Grand Caravan 4WD

  • miles
Neither driver nor passenger side airbag deployed in 30 mph front-end collision. Acquantice at GM said that it should have.

- San Jose, CA, USA

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