1999 Caravan air bags deployed when the consumer was rear ended. The air bags should only have deployed during a frontal collision, however the manufacturer wrote the consumer explaining, that based on their inspection, it was revealed the vehicle had severe damage to the undercarriage that would cause the air bag to deploy.

- West Jordan, UT, USA

NHTSA recall 04V480000 concerning air bag clock spring. Vehicle was taken to the dealer for recall repairs. However, mechanic charged $74.75 for the replacement of the clock spring. The consumer wanted to be reimburst for the amout of service.

- Belmont, MA, USA

While driving 20 mph consumer noticed that the SRS light appeared on the dashboard and remained on. Vehicle was taken to the dealer for inspection, and mechanic determined that the clock spring needed to be replaced.

- West Helena, AR, USA

While driving at 75 mph consumer struck a deer and the air bags did not deploy.

- Bethlehem, PA, USA

While driving 10 mph, the driver's frontal air bag inadvertently deployed. The vehicle was towed to the dealer for inspection. The cause has not been determined.

- Dearborn, MI, USA

Clockspring failure at 99,400 miles. It's been recalled 1996 - 1998 and 2001 - 2002 and 1999 Dodge durango's have all been recalled. Westport Dodge refused to fix under recall or warranty. It's a safety issue as the horn and air bag don't work. Cruse is out but not a safety hazard. Dodge should be required to fix as almost all vehicles I searched have this problem and it's the result of a manufacturing defect (it was put togather wrong, causing the failure).

- Chesterfield, MO, USA

While driving, the SRS light appeared on the dashboard and remained on. This caused the horn and cruise control to malfunction. The consumer contacted the dealer and was informed that the clock spring needed to be replaced.

- Thompson, ND, USA

Airbag warning light illuminated (remains on). Both cruise control and horn are inoperative. Research has revealed that this is an identical problem related to the 96-98 recall for this very problem. Suggest that problem is not limited to those years. Vehicle mileage 133000.

- Canal Winchester, OH, USA

Airbag light came on our 1999 Dodge Grand Caravan. Also the horn and cruise control were not working. Took it into the dealer to have it repaired and found out it was the clock spring. It was replaced at a cost of $232. Since then I have found out that this has been an issue with the Caravan model for the last couple of years and that there is a recall on the clock spring on the '96, '97, and '98 model years. Is this recall going to extend to the '99 model year?

- Lombard, IL, USA

Air bag light turns on and off while driving. Usually turns off after starting engine, but turns on and off periodically. Horn still works at this time and cruise control still works...for how long?

- Burien, WA, USA

I have a problem with my 1999 Grand Caravan, the air bag light is on and the horn will not blow, and the cruise won't work. I got in contact with Chrysler and they told me they don't know of a recall. It is dangerous to drive a car with no horn, and what if the airbag comes out and cause an accident.

- Abbeville, GA, USA

Air bag indicator light is on, horn and cruise control do not work on my 1999 Dodge Grand Caravan. Highly likely, the problem is the clock spring. There is an existing recall for 1996 - 1998 Grand Caravan with the exact same symptoms. Dodge will not fix the problem until there is a recall. They have said that it is currently under investigation for the 1999 - 2000 model year, but apparently that has been the case at the NHTSA since 2001. My last 8 digits of my VIN are XR412677.

- Portland, OR, USA

Vehicle was involved in a crash at approximately 70mph into the rear of another vehicle traveling at approximately 40mph in the same direction of travel. This would constitute the vehicle in question hitting at 30mph. Frontal air bags failed to deploy duing the event of a crash. Nothing has been done to correct the failure at this point.

- Sadler, TX, USA

I have a 1999 Dodge Grand Caravan and it has recently had the air bag light illuminated constantly, in addition the cruise control and horn do not work. This is clearly the clockspring issue as identified by the NHTSA recent recall on the 1996-1998 gr Caravan. I will be having to pay for this replacement at a cost of $250. I would like this investigated as it seems awfully coincidental to the 1996-1998 problem.

- Reading, MA, USA

The clockspring went out on my wifes 1999 Dodge Grand Caravan, causing the air bag light to illuminate, the horn to stop working, and the cruise control to fail.

- Pinole, CA, USA

Airbag warning light is on, horn and cruise contol does not work. The dealer is saying that my vehicle is not covered by the clockspring recall. It should be, as this is a known manufacturing defect.

- Powder Springs, GA, USA

My "clockspring" wiring harness that controls power to the driver-sdie airbag, horn, and cruise control has failed on my 1999 Dodge grand cavan (~45,000 miles) VIN [xxx]. this is a safety issue and a clearly defective part that is involved in other recalls, yet Chrysler will not replace the part for free. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6)

- Monterey, CA, USA

The air bag light illuminated, the cruise control and horn were not working. The dealer replaced the clock spring at the owner's expense of $300 dollars. The consumer requested reimbursement for the repair(s).

- Lakeland, FL, USA

While driving 25 mph the vehicle went over a pot hole and both front air bags deployed. The front passenger's side axle also broke.

- Brockton, MA, USA

The clock spring failed, which resulted in the airbag, horn and cruise control functions being inoperative. (the related recall# 02V293000) the consumer's vehicle was not included due to the vehicle identification number. Ak the air bag light stayed on. The air bag light was intermittent and when the light had come on, the cruise control and horn would not work.

- Appleton, WI, USA