Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.

10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
0 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Dodge Grand Caravan accessories - exterior problems

accessories - exterior problem

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2002 Dodge Grand Caravan Owner Comments

problem #4

Oct 182002

Grand Caravan

  • Automatic transmission
  • miles

A D V E R T I S E M E N T S

Where to start, since the dau we bought it in 7/02, we have brought it in 3 times for faulty windshield wiper problems, we lost powering steering (thank god my wife was not driving it with our two small kids), the rear hatch didn't work and it took 3 months for us to finally get it fixed, we have to replace the brake pads at 14,000 miles, and just recently the alternator had to be replaced. Now there is a problem with the brakes they make a horrible sound when pressing on them and is going into the dealer again next week. My wiper refuses to drive the Caravan that we bought so it would be easier for her with the kids, but she feels that something else is gonna go wrong. We wrote a letter to Chrysler and they responded "we're sorry for the inconvenience". (the date of the first incident listed below may not be exactly when it happened, the paperwork is at home.)

- Levittown, NY, USA

problem #3

Apr 092003

Grand Caravan

  • Automatic transmission
  • miles
I purchased a new 2002 Dodge Grand Caravan on 4/17/02. Since then, this vehicle has been in the shop for multiple problems with the airbag light/seatbelt tensioners and malfunctioning automatic doors. This time the van was in the dealership for the airbag light again. Per the dealership the airbag module was replaced again and tensioner overlay harness completed as per star. The rear automatic door wouldn't open again, had already been reprogrammed and this time the liftgate latch was replaced. This vehicle is a safety hazard!!!!

- Roanoke Rapids, NC, USA

problem #2

Mar 202003

Grand Caravan

  • Automatic transmission
  • miles
On 4/17/02 I purchased a new 2002 Dodge Grand Caravan. This vehicle had been in the shop several times since the time of purchase. This time it was the airbag light again. According to the dealership, airbag diagnostic tests were performed and the left front seatbelt tensioner circuit was reprogrammed. I informed the mechanic that the second row seatbelts would not "lock" when you jerked on them, but according to the mechanic they were "operating normally at this time". I also had to have them look at the rear liftgate again. Per the dealership, the codes were reprogrammed again.

- Roanoke Rapids, NC, USA

problem #1

May 082002

Grand Caravan

  • miles
I purchased a new Dodge Grand Caravan on 4/17/02. On 5/8/02 the vehicle was in the dealership for malfunctioning automatic rear liftgate and right side door. The dealership could not duplicate the problem and did not do anything.

- Roanoke Rapids, NC, USA

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