Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.

10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
8,400 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Dodge Grand Caravan seat belts / air bags problems

seat belts / air bags problem

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2002 Dodge Grand Caravan Owner Comments

problem #5

Feb 112006

Grand Caravan

  • Automatic transmission
  • 42,000 miles

A D V E R T I S E M E N T S

Accident, Grand Caravan was totaled. Van flipped, extensive front end, frame, side, roof, etc, damage. Neither of the front air bags deployed, nor did the side air bags. Preliminary assessments, including qualified individuals, indicate that the air bags should have deployed given the extent of the damage. Additionally, the drivers seat belt became disengaged during the accident (at the connection between belt tang and anchorage buckle).

- Peoria, IL, USA

problem #4

Mar 092002

Grand Caravan 6-cyl

  • Automatic transmission
  • miles
Consumer complained about a ball joint problem. She took vehicle to repair shop about 20 times because it was making noises and squeaking while driving. Mechanic could not resolve the problem. The dealer replaced many components related to the front end noise. The air bag light was illuminated. The technician determined that there was an open circuit. The technician replaced the passenger side air bag. The driver's seat belt had internal damage which made it difficult to buckle and unbuckle the seat belt. The consumer stated that there was a noise coming from the left front wheel. The technician determined that the front pads were worn and the rotor were grooved. The technician replaced the front pads and resurfaced the rotors. The inner tie rod was loose and caused the steering to make noise. The technician replaced the gear assembly.

- Brooklyn, NY, USA

problem #3

Apr 092003

Grand Caravan

  • Automatic transmission
  • miles
I purchased a new 2002 Dodge Grand Caravan on 4/17/02. Since then, this vehicle has been in the shop for multiple problems with the airbag light/seatbelt tensioners and malfunctioning automatic doors. This time the van was in the dealership for the airbag light again. Per the dealership the airbag module was replaced again and tensioner overlay harness completed as per star. The rear automatic door wouldn't open again, had already been reprogrammed and this time the liftgate latch was replaced. This vehicle is a safety hazard!!!!

- Roanoke Rapids, NC, USA

problem #2

Mar 202003

Grand Caravan

  • Automatic transmission
  • miles
On 4/17/02 I purchased a new 2002 Dodge Grand Caravan. This vehicle had been in the shop several times since the time of purchase. This time it was the airbag light again. According to the dealership, airbag diagnostic tests were performed and the left front seatbelt tensioner circuit was reprogrammed. I informed the mechanic that the second row seatbelts would not "lock" when you jerked on them, but according to the mechanic they were "operating normally at this time". I also had to have them look at the rear liftgate again. Per the dealership, the codes were reprogrammed again.

- Roanoke Rapids, NC, USA

problem #1

Feb 212003

Grand Caravan

  • Automatic transmission
  • miles
I purchased a new 2002 Dodge Grand Caravan on 4/17/02. On 2/21/03 the van was in the dealership with the airbag light on again! this was the third time since I purchased the vehicle that the airbag light had come on. This time the dealer said the left front seatbelt tensioner shorted and had to be replaced.

- Roanoke Rapids, NC, USA

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