Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.


pretty bad
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
7,848 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2003 Dodge Grand Caravan accessories - exterior problems

accessories - exterior problem

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2003 Dodge Grand Caravan Owner Comments

problem #3

Feb 222004

Grand Caravan 6-cyl

  • Automatic transmission
  • 6,989 miles


Erratically, the rear tailgate does not lock properly and opens while driving. No ajar warning light shown on the dash either before or after the incidents. The mechanism sounds like it has closed but it is not because the lock in the tailgate has already closed before it has reached the latch, therefore preventing proper closure. I have duplicated this issue on several occasions with both keyless entry remote and roof console control. Dealer repeatedly reports that they cannot duplicate issue, denies repair/replacement even though the tailgate has been previously replaced because of damage incurred by the tailgate popping open while driving.

- Jupiter, FL, USA

problem #2

Oct 152003

Grand Caravan

  • 15,354 miles
While driving, the tailgate loosened and flew open. Driver drove vehicle to the dealership for analysis and the mechanic told him that the timing inside of the lock mechanism was off and caused the door to lock prematurely.

- Knoxville, TN, USA

problem #1

Oct 122003

Grand Caravan 6-cyl

  • Automatic transmission
  • 1,200 miles
On several occasions that the lift gate does not properly lock and opens while driving. If the rear lift is unlocked and opened using the kelsey entry, it may close the lock while its being opened and when you close using the keypad, it will appear to close and you hear the mechanism closing the door but it does not close because the lock is already closed. The warning light on the instrument panel extinguishes because it believes the door is closed. On one occasion I found myself driving down the highway with and opened back. Also the interior passenger dome light turns on by itself. I have been able to duplicate this problem numerous times.

- Bronx, NY, USA

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