This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My airbag warning light came on about 2 years ago. I have had my van in several times for service and no one has paid attention to the warning light. When I had my van in this last weekend due to faulty headlights and had the warning light tested. I was told that the airbag system is not functional. So, I have no working airbags in my van currently.
The contact owns a 2005 Dodge Grand Caravan. The contact stated that while driving approximately 50 mph, he lost control of the vehicle in an attempt to avoid a road animal. The contact crashed forcefully into the side of a ditch, went airborne and then crashed into a tree. The air bags failed to deploy with the impact. The contact sustained injuries to the head, wrist and hand. A police report was filed. The vehicle was destroyed and towed to a collision center. The manufacturer was notified of the problem. The approximate failure mileage was 146,500.
The contact owns a 2005 Dodge Grand Caravan. The contact stated that the air bag warning light illuminated on an intermittent basis. In addition, the horn became inoperable sporadically. The vehicle was taken to an independent mechanic for diagnosis where they advised her that the clock spring failed and needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and advised her that the vehicle was not included in NHTSA campaign id number 10V008000 (air bags:frontal:sensor/control module). The failure and current mileages were approximately 64,000.
The airbag dash lights came on and have not shut off. After researching I found that there is a recall for this problem only when I call I'm told the service for this has already been done. I explained that it had not, that I had never taken it in for this before. He stated it had been done in 2007, yet this recall wasn't in effect until June of 2010. I called him out on that and all he could say was that I don't qualify. According to NHTSA campaign id number : 10V008000 my car is included in this recall. What can I do?
Apparently a faulty airbag sensor light means that possibly airbags may not deploy in a collision or accident. I have contacted the dealer from where I purchased the vehicle and also check for recalls via the internet and according to the VIN #, it is not listed, but over 300,000 2005 Grand Caravan have. Why not mine?
- Maryland, NY, USA
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The contact owns a 2005 Dodge Grand Caravan. The contact stated that the air bag warning light was illuminated. A local mechanic diagnosed that the driver and passenger side impact sensors were defective. The manufacturer was contacted and advised that the vehicle was not included in the recall associated with NHTSA campaign id number: 10V008000 (air bags:frontal:sensor/control module). The vehicle was not repaired. The failure mileage was 116,000 and the current mileage was 126,000.
I was involved in a major front end head on collision and my airbags failed to deploy. My husband was a passenger and hit the windshield. I was told by the garage where it was towed to that if my airbags had deployed they would have totaled my van out due to the extensive damage to the front end. I am very angry at Dodge! why have airbags if they don't work and fail to go off. Thankfully my husband wasn't killed. He is injured pretty bad though. Bad job Dodge! you should be ashamed to put your customers lives at risk!!!!!
The contact owns a 2005 Dodge Grand Caravan. The contact stated that the air bag indicator light was illuminated. The contact referenced NHTSA campaign id number: 10V008000 (air bags:frontal:sensor/control module) and called the manufacturer. The manufacturer informed the contact that the vehicle was not included in the recall due to the VIN. The failure mileage was 122,588.
My 2005 Dodge Grand Caravan door locks stopped working and when car drives 20mph they no longer automatic lock, this is a safety issue with children. When contacting Dodge they said its a software update that is needed. Since when do we buy cars and then need to pay hundreds to have the software updated. With thousands of complaints on the internet with the same problems and no body wants to make this a recall. I guess Dodge/Chrysler are waiting for a child to be killed before making this a recall. If any of my children get hurt there will be a lawsuit.
The contact owns a 2005 Dodge Grand Caravan. The contact was exiting a ramp when she fell asleep behind the wheel. The vehicle spun out and crashed into a ditch. The air bags did not deploy. The front end of the vehicle was damaged. The police arrived on scene to assist. A police report was available. The contact was not injured. The vehicle was not drivable and was towed from the scene. Neither the dealer nor the manufacturer was contacted. The vehicle was not repaired. The failure mileage was 20,000.
The contact owns a 2005 Dodge Grand Caravan. After having recall repairs under NHTSA campaign id number 10V008000 (air bags: Frontal: Sensor/control module), the air bag warning light illuminated on the dashboard. The vehicle was taken to an authorized dealer but the contact was advised that the failure was not associated with the recall. The vehicle was not repaired. In addition, the contact stated the air bag warning light would only illuminate when making a right or left turn. The failure mileage was 50,000 and the current mileage was 70,000.
The contact owns a 2005 Dodge Grand Caravan. The contact stated that all of the power doors failed to lock. The dealer reprogrammed the door lock control module, to no avail. He then replaced the wiring harness in an attempt to correct the failure. After the repairs, the contact noticed that the air bag warning light sporadically illuminated on the warning panel. The dealer advised her that there were no related recalls. The VIN was not available. The failure mileage was 63,000 and the current mileage was 95,000.
Headlights and dashboard lights flicker. Airbag light also goes on and off. Read up on this problem online and noticed others have the same issue. Their headlights went off while driving in the dark!!!!
The contact owns a 2005 Dodge Caravan. Whenever he would drive the airbag light would appear on the instrument control panel. The vehicle was taken to the dealership, and a technician concluded that the sensor housing for the airbags needed to be replaced. The current and failure mileages were 102685. Updated 3/8/10 updated 05/10/10
Air bag light comes on. This is the same issue covered by NHTSA campaign id number : 04V480000 NHTSA action number: EA04013. But my vehicle was manufactured after the end of the recall.the dealer diagnosed the problem as exactly what the recall issue is. There doesn't seem to be any resolution to this issue on newer models as I have seen similar complaints on other websites about the same issue by other Dodge & Chrysler owners.
Air bag light comes on. This is the same issue covered by recall campaign 07V192000 NHTSA action EA06003 but my vehicle was manufactured 4 months passed the end of the recall.the dealer diagnosed the problem as exactly what the recall issue is.
Normal driving, vehicle has been involved in no accidents. At about 34,000 miles on vehicle, and 3 and a half years old, airbag light on dash started illuminating. Would turn off sometimes, but usually stayed on. Dealer diagnosed failure of "clockspring" in steering column, which had to be replaced at cost of about $250.
A D V E R T I S E M E N T S
- Beaverton, OR, USA