This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2008 Dodge Grand Caravan. The contact received a recall notification for NHTSA campaign number: 14V373000 (electrical system); however, the part needed to remedy the recall was unavailable. The manufacturer was not made aware of the issue. The VIN was unknown. The contact had not experienced a failure.
The contact owns a 2008 Dodge Grand Caravan. The contact stated that the ignition key intermittently seized in the ignition. The problem has recurred numerous times. The dealer was made aware of the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 100,000.
When I stop the van, put it in park & shut it off, the key is stuck in the acc position and will not move to the off position. In order to get the key to release, I have to start the car multiple times, move the shift in & out of park, move the steering wheel and eventually I will hear a "clicking" noise and the key releases and will then move into the off position. I contacted Chrysler and asked if this could have anything to do with the current recall for the ignition switch and was told no. Has anybody else experienced this problem?
We bought this van new in April of 2008 and in August 2008 and with 16,000 miles I had to replace the brake rotors pads and one caliper. Then two months later I had to replace the rear brakes which included the rotors, pads, and calipers. In late 2009 I have to replace both front and back brake systems do to failure. Now it is September of 2014 and after replacing the brakes on both front and back axles 5 times there needing to be replaced again. I have taken the van to our local Dodge dealer and was told it's just hard driving. I had to replace the rear evaporator at 89,000 along with rubber heater lines that you can only buy as a set at over $120. Now the right rear door can only be opened from the inside and the door locks only work sometimes. Went out 09-17-14 to move the van to my garage to work on it and all of the lights went out and the horn went off along with the wipers and wiper fluid pump. How long before someone is killed before they fix these issues. This is my last Chrysler product after owning 5 good ones. This is do to there inability or negligence in fixing these problems.
Van would not start at times or would stall out at times while driving and lose all power and brakes when we hit door open button it would open half way while my kids would be getting out then shut on them. Van now won't start at all got towed and the diagnostic came back the win module is cause of failure(wireless ignition module).
- Munhall, PA, USA
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The contact owns a 2008 Dodge Grand Caravan. The contact stated that while driving at 45 mph, the vehicle decelerated. The failure occurred on several occasions. The contact received a notification of NHTSA campaign number: 14V373000 (electrical system). The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 110,000.
The contact owns a 2008 Dodge Grand Caravan. The contact received NHTSA campaign number: 14V373000(electrical system). The contact stated that the part was unavailable. The manufacturer was not made aware of the failure. The contact did not experience a failure.
The contact owns a 2008 Dodge Grand Caravan. The contact stated that the vehicle failed to start. The vehicle was taken to an independent mechanic, but the technician was unable to diagnose the cause of the failure. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was 68,000.
The contact owns a 2008 Dodge Grand Caravan. The contact stated that while driving at 45 mph, the vehicle decelerated without warning. The contact stated that the vehicle stalled and was able to restart. The failure occurred on several occasions. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and stated that the VIN was not included in NHTSA campaign number: 11V139000 (electrical system). The failure mileage was not available.
The contact owns a 2008 Dodge Grand Caravan. The contact stated that while parked, the horn and the windshield wiper motor activated independently. As a result, the battery needed to be disconnected. In addition, the contact stated that the A/C failed to activate and the doors failed to latch. The vehicle was taken to a dealer where the failure was unable to be replicated. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 80,000.
The wireless ignition node(win) module may have unintentional movement of the frequency operated button ignition key (fobik) from the on to the accessory position while driving. The manufacturer recall number :L25, the NHTSA recall number:11V-139. Well my vehicle shut down, had it towed to the dealership where it was purchased(murphy Ford, 1130 township line rd, chester pa 19013) on Friday, September 5, 2014 around 3pm. Call from them saying it would have to be taken to a Dodge dealership(18014 us 202, glen mills pa 19342). Call from this dealership on September 9, 2014. The part number for repairs to my vehicle is 689241069aa. I don't understand why this is not covered under the recall. This problem caused my car not to start and it locked in gear, locked the steering wheel, and locked all windows.
Vehicles instrument gauges failed, odometer, compass, and warning lights will not operate. Windshield wiper runs constantly while key is in the on position or motor is running. Headlights stay on, however brights do not illuminate and blinkers do not operate. All other systems are functional.
Van shuts off while driving loses all power, wipers come on horns starts going off. Now today van is in driveway parked, I'm in the house and the alarm and wipers go off. Call dealer they have no clue. People could get killed do they want a General Motors issue on their hands as from reading on line this seems to be a major issue with this make and model.
We were pulling out of the parking lot and after a couple hundred of yards the vehicle just turned off without warning and all control was lost. Although there was no accident we were alarmed because what if there was a car immediately behind us. After that incident this problem has occurred several times which I think is a safety issue. I hope this will be addressed by the manufacturer.
The van completely shut down while I was in the middle of making a U turn. The engine, the electrical just stopped working and the steering wheel got really tight but I was able to glide to the side of the road. I turned the key to the off position put the van in park and then I was able to restart it. I took it to Dodge and they repaired the power steering saying that was the problem. Not so, this has happened 3 times since the first and nothing has been done to repair the problem. Today is 8/29/2014 and I am stranded because it won't turn on at all. Waiting for aaa.
This is the third time this has happened and it is unbelievable that there has not been a recall on all of these systems. I own a 2008 Dodge Grand Caravan and originally reported an issue over a year ago with the car losing control of all functions I.e. windshield wiper running and spraying, horn blaring, locks locking and unlocking, lights flashing etc. It has since happened again twice in the past month. Does it take someone having to die to have this recall happen. It has been documented time and time again on thousands of vehicles.
Vehicle started honking horn, windshield wipers and sprayer on front and back we're going and doors would not unlock. It would not stop I had to drive down the road with this happening. At the same time the blower for the vent stopped working. Once home I had to disconnect the battery for it to stop.
I have noticed that the rear A/C blows hot air while it is set on the A/C position. At that time my kids; 2 years old, 5 years old where apparently sweating and did not know it was not normal while the 12 years old kept repeatedly saying it is warm here at the back. I inspected why it is warm and noticed that the rear ac blows warm air on A/C position while the front A/C is blowing cold air. First, I thought it is the rear A/C blend door but it is the "expansion valve" it has visible corrosion and it is located under the rear right wheel fender where it is subjected to dirt, salt and road debris...I think Dodge/Chrysler needs to fix these design issue since this could be a fatal issue if I did not know it and the older kid never complaint about it. Since then, I have only used the front ac and Chrysler charge a fortune to correct the issue. This is very dangerous situation if you are traveling on a long drive. It is the equivalent of leaving your child in a hot car on a warm days of summer specially in July. I hope we can consider this to be a recall.
T* the contact owns a 2008 Dodge Grand Caravan. The contact stated that while traveling at approximately 60 mph, the vehicle stalled. The contact applied the emergency brake and was able to restart the vehicle. The failure recurred intermittently. In addition, the contact stated that the brakes failed. The contact also stated that the ABS warning light illuminated. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and stated that the vehicle was not included in NHTSA campaign id number: 14V373000 (electrical system). The approximate failure mileage was 80,000.
The contact owns a 2008 Dodge Grand Caravan. The contact stated that while driving at 35 mph, the vehicle stalled. The contact stated that after restarting the vehicle would operate as normal. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and the contact was informed that the vehicle was not included in the NHTSA campaign number: 14V37300(electrical system). The failure mileage was 63,000.
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- Washington Court House , OH, USA