This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Report receipt date: June 03, 2010 NHTSA campaign number: 10V235000 component(s): Electrical system my vehicle doesn't have the code so its not included in thisrecall...not right.all my wires have ripped apart and half my electrical no longer works..you should be responsible for this no question about it..I can smell burning wires...you need to include this..refuse to buy another Dodge this company doesn't back up their problems occurring with factory made issues...I will not pay out of pocket that you should be liable for......
My vehicles windshield wipers will automatically come on and the instrument panel will flash or go to zero while operating the van. My van has also stalled while driving at low speeds. This happens anywhere from a few times a week to severals times a day. I've had the dealer look at my vehicle and a non -dealer mechanic and neither can find a problem. I have researched on the internet and found thousands of people with the same complaint. I am afraid sometimes that my vehicle will stall while crossing a busy intersection and cause an accident.
The contact owns a 2008 Dodge Grand Caravan. The contact stated that he was unable to remove the key from the ignition and was unable to shift gears. The vehicle was not repaired. The manufacturer was not contacted about the failure. The failure mileage was 76,648.
I was driving home last night going about 55mph. Suddenly my windshield wipers can on, the horn started blaring, & my gauges quit working. I was able to pull over to the side of the road, I turned the ignition off & took the key out but my van did not turn off. The wipers & horn blaring continued for 3-4 minutes before everything shut off. I was able to restart the van & continue my drive home without issue. This morning I called my local dealership & my van can not be looked at until next week. I've researched online & I am apparently 1 of hundreds who have had this issue with 08 Grand Caravan. Why is there not a recall?
The first incident happened on 5/29/13 while my van was parked in my driveway. My vans lights flashed, the horn went crazy, the windshield wipers were going on their own. The car was not started and no key in the ignition. It was sitting there. This lasted about 8 minutes. I went to advanced auto after it stopped and had them check it with the machine. They told me it could be a battery problem but the code machine said the problem was caused by a power surge from a relay. He could not be sure which issue was causing the problem or what relay would do this. I bought a new battery in hopes that would resolve the problem. On 5/30/13 I got home from work and pulled in my driveway. My son asked to borrow my car to go to a friends house. He made it to the end of the road and the horn started beeping, windshield wipers started going, lights started flashing and the van began to accelerate. My son said he turned the key to the off position and removed the key from the ignition. The car continued to run without the key. This lasted for 10 minutes. The van is now parked because I researched the symptoms and came across hundreds if not thousands of the same complains lots of them recent. They all said it was the total ignition power module. I am very confused as to why Dodge knows of this problem and has not recalled the vehicles before someone's life is lost. There are so many complaints and the severity of safety at hand over a defective part. I will never buy another Dodge again. How can I do business with a company that cares so little for human life. What if I was driving with my 5 children and this caused an accident. What if this hurt or even killed one of them.
- Lehigh Acres, FL, USA
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Vehicle intermittently has electrical problems. The problems vary in severity. When problems occur there are various symtoms that include instrument cluster not working, windshield wipers operating without being turned on, headlights become inoperative, heat and ac become inoperative, doors lock and cannot be overridden even manually. When problems occur that can last for a few seconds and multiple times or sometimes a continuous for several minutes.
After accelerating from a stop light to a speed of approximately to 40 mph, the electronic stability control light illuminated on the dash board. The vehicle lost acceleration power and would not go over 20 mph. After loss of power, driver noticed power steering and brakes were inoperable. Driver was able to turn off busy road without incident and glided to a stop. Driver turned off vehicle and restarted. After restarting vehicle, it appeared to operate normal. Vehicle was driven to dealer immediately for diagnosis and repair.
2008 Dodge Grand Caravan. Passenger side front and rear doors power unlock problem. I have a 2008 Dodge Grand Caravan stx. It has power windows and locks and power sliding doors. 3.8L engine. The passenger front door lock, right passenger sliding door lock will lock when the button is pressed, but will not unlock when the button is pressed. This happens no matter which door unlock button you press (driver, passenger or key fob). I have traced the wiring no power when 'unlock' is pressed, but there is power when the 'lock' button is pressed. Also, I tested the passenger sliding door, again same result. I took off the passenger front door panel and unplugged the door lock connector at the solenoid and tested it. Again, no power when 'unlock' is pressed on any of the wires. The black wire on the connector is getting good ground. I traced the wires from the lock solenoid connector under the seats and to the drivers kick panel where they go through a grommet and into the fuse box under the hood. I probed the wires again by the kick panel and got no power when 'unlock' was pressed. I hear a relay clicking in the fuse box when I press 'unlock', but I can't find it. It is coming from within the fuse box under all the fuses and relays. Those relays are located in the fuse boxes inner part, and probably low quality, so they are gone in just few years of usage. Unfortunately, relays can't be replaced by owners due to location and connections.
The first incident occurred while care was sitting in the driveway, no key in it. Horn started going wipers and wiper fluid started going full speed, and lights started flashing, door locks engaged and could not be stopped by key fob. This continued for about 10 minutes. I had to pull the fuses and disconnect the battery to get it to stop. Took the car to dealership twice who stated there is nothing wrong with the van. The van continues to do this intermittently. Most recent incident driving down the highway 60 mph with children in the car when all the previous symptoms started to occur and gauges would drop to zero and then back up over and over again. All lights went out at this time and transmission began malfunctioning. I was barely able to pull the car off to the side of the road where it continued to do this for 15 minutes. The third time I took it in they reported it was my tipm and want over $1100 to replace it. I called Dodge customer service and explained the issue hoping they would fix it without cost to me or offer some solution. Their rep was very rude and told me to try what the dealership suggested. I expressed how it is a design/manufacturing flaw and got the reply, "well MA'am, there is no recall on this so there is nothing we can do". I informed him I would never buy another Dodge/Chrysler vehicle and received the reply "ok, have a good day". he then hung up on me. This is a serious safety issue and after reading many forums have realized I am not the only one experiencing this issue...Dodge needs to be held accountable!
This incident has happened 3 other times in the past. The first incident at about 5,000 miles and the second incident at 22,000 and a third incident at about 45,000. This last incident occurred on the highway traveling at about 67 mph. The headlamps turn off and the horn blares constant. The windshield wipers go at full speed (front and back) and the fluid is spraying everywhere. The doorlocks begin to flicker in the open and lock position. The brake lights are also shut off but the reverse lights are lit up. The tachometer and speedometer go to zero. You can maneuver the vehicle to the side of the road and try to shut off the vehicle, but to your surprise the vehicle doesn't shut off. It keeps running! so as you are sitting there wondering what to do and unlock your door manually and then you have to unhook the battery and somehow that works. If you are lucky when you connect the battery back in the system goes back to normal. If your unlucky the horn and windshield wipers are still going strong along with all the other issues. Either way this system malfunction is being reported all over the internet and Dodge hasn't responded. They are reporting a tipm (total ignition power module) apparently the part is in such demand that you cannot order because they are backordered up to 800 units.
At random times the horn, flashers, and wipers will turn on.this has happened while driving the vehicle and has happened when the vehicle was turned off, without anyone inside the van. Disconnecting the battery has been the way to stop the problem. Dealer could not find anything wrong and guessed that it was the tipm. This has occurred on numerous occasions and does seam to be a safety issue when the vehicle is in operation. Obviously from the number of complaints that I have seen, NHTSA should investigate and Chrysler needs to do a recall.
Turned on ignition and while driving down the road the warning lights all flash on and all gauges go to 0 and wipers are going as well, with the wipers turned off..also the front windows don't go up or down..
After shutting vehicle off the headlights, interior lights, or parking lights will stay on indefinitely, resulting in draining the battery to zero. The only solution is to disconnect the battery for ten minutes. Dealer could not diagnose problem.
I was sitting in a parking lot with the van idling. All of a sudden the horn started blaring, hazards started flashing, wipers (front & back) were going at full speed. This went on for roughly 3 minutes (felt like a half hour). I tried everything to stop it, but nothing worked. I took the key out of the ignition, but the engine kept running. This happened twice (same scenario) in a span of 10 minutes. This is absurd, and I have read many complaints on this issue.
I am experiencing electrical problems with the 2008 Grand Caravan. The van cuts off while moving. The lights blink. The radio suddenly turns on. Sometimes the doors will not unlock. The problems all appear to be related to the computer malfunctioning in the van. The may cause an accident if the van loses power and control while driving.
The instrument panel on our 2008 Dodge Grand Caravan will blink off and on, the windshield wipers will go off and on when they are in the off position. The speedometer and tach will "jump" back and forth and the chime will go off each time this happens. I have lost the ability to unlock the doors and roll down the windows from the drivers door also. This does not happen all the time but it has become more frequent the last couple days. No error codes come up when a scan was completed on it which it makes more difficult to pinpoint a cause with the dealer.
The contact owns a 2008 Dodge Grand Caravan. The contact stated that while attempting to open the passenger rear windows, the system failed to respond. Also, the contact stated that both rear sliding doors failed to function properly. The vehicle was taken to the dealer where the vehicle was repaired under NHTSA campaign id number 10V235000 (electrical system: Wiring). The failure recurred several times after the vehicle was initially repaired. The manufacturer was not contacted about the issue. The failure mileage was 22,000 and the current mileage was 40,000.
The contact owns a 2008 Dodge Grand Caravan. The contact stated that while driving at various speeds, the horn, lights and windshield wipers would activate independently. Also, the contact mentioned that the power steering assist malfunctioned. The vehicle was taken to the dealer who diagnosed that the portal integrated power module was defective and needed to be replaced. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was 75,000 and the current mileage was 80,000.
Driving the vehicle on a residential street. Engine quit suddenly and unexpectedly. Steering and brakes failed. Vehicle went off the road, over the curb and came to a stop. No property damage or bodily harm. If we had been traveling at highway speeds, fear of death would have been a real concern. The engine would not start for approximately a minute after the incident. Engine finally started and the vehicle was taken to a Dodge dealership. Diagnosed as a 'bad win module' (wireless ignition node). The technician actually guessed the problem was the win module before diagnosing the problem. He said it was a 'fairly common problem'. an online investigation revealed this part has a recall associated with it in the 2010 Dodge Grand Caravan (our Dodge Grand Caravan is a 2008). The reason I am writing the NHTSA is the newly replaced win module is clearly a redesigned part. It looks and functions differently than the old, faulty win module. If Dodge redesigned the part, they must have assumed the earlier design was defective in some way. To justify the need for a redesign, there had to be some driving factor like improved safety. It is my belief that this defect had the real potential of causing death and I am requesting the NHTSA investigate this matter. Am I the first to have lodged a complaint regarding this part? thank you for your time and attention. I look forward to your response.
A D V E R T I S E M E N T S
- Port Huron, MI, USA