This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
TL-the contact owns a 2009 Dodge Grand Caravan. The contact stated that while driving at approximately 45 mph, the vehicle stalled and the traction control warning light illuminated. The vehicle could be restarted. The vehicle was taken to the dealer where it was diagnosed that the wireless ignition node failed. The vehicle was not repaired. The manufacturer was notified of the failure. The vehicle was included in NHTSA campaign number: 11V139000 (electrical system) however, the part to do the repair was not available. The failure mileage was 97,000. Djr
TL-the contact owns a 2009 Dodge Grand Caravan. The contact received notification of NHTSA campaign number: 11V139000 (electrical system) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Djr
The contact owns a 2009 Dodge Grand Caravan. The contact received a notification of NHTSA campaign number: 11V139000 (electrical system) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
2009 Dodge Grand Caravan frequently operated button ignition key defect. The dealer informed the consumer, the repair kits were unavailable to perform the recall. The consumer referenced recall # 14V373000.
The contact owns a 2009 Dodge Grand Caravan. The contact received a notification of NHTSA campaign number: 14V373000 (electrical system) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
- Geneseo, IL, USA
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The contact owns a 2009 Dodge Grand Caravan. The contact stated that the key was not secured in the ignition in order to start the vehicle. The contact stated that after several attempts, the vehicle was able to start but the failure progressed. In addition, the vehicle stalled without warning on several occasions. The vehicle was able to restart. The vehicle was taken to a dealer where it was unable to be repaired under NHTSA campaign id number: 11V139000 (electrical system) due to the part not being available. The manufacturer was notified of the failure. The approximate failure mileage was 80,000.
The contact owns a 2009 Dodge Grand Caravan. While driving 60 mph, the vehicle stalled without warning. The contact mentioned that the failure recurred a second time. The contact received a recall notice for NHTSA campaign number: 11V139000 (electrical system); however, the part needed was unavailable to perform the recall repair. The manufacturer was not notified of the failure. The failure mileage was 36,000.
The contact owns a 2009 Dodge Grand Caravan. The contact received a notification of NHTSA campaign number: 11V139000 (electrical system) and stated that the part was not available. The dealer did not give a specific date for when the parts would become available. The manufacturer was notified of the delay. The contact had not experienced a failure.
The contact owns a 2009 Dodge Grand Caravan. The contact received a notification for recall NHTSA campaign number: 11V139000 (electrical system) and stated that the parts were unavailable. The dealer was uncertain when the parts would become available to service the vehicle under the recall. The manufacturer was not aware when the parts would become available. The contact had not experienced a failure.
Received a safety recall notice L25/NHTSA 14V-373 stating that the fobik may not seat fully in the 'on' position and inadvertently move to the 'accessory' mode causing unintentional engine shut off. As of this time, I have not been notified of any fix other than to remove the key off the key-ring every time I wish to drive, and apparently they have no fix in sight. Is there anything that can be done to expedite this repair. Thank you for your time and consideration.
Filed complaint about 3 weeks ago. Called Chrysler recall center and explained the vehicle problem. Chrysler representative confirmed there is a recall on my vehicle, but the parts are not available. They stated they would document the urgency of my repair as the vehicle has failed 2 times in 3 weeks. I expressed my concern over the safety of driving the vehicle, especially with children. I was told the vehicle is safe to drive, but make sure I remove all object from my key ring. I really do not think this was the problem. The second time it had a power failure, the vehicle was almost stopped, ready to make a left hand turn, the road was smooth. How can the parts not be available when it was just released on the news that Chrysler ordered the parts even before the recall was announced. Also, 32 deaths possibly related to this defect. How can this not be of an urgent matter to have them replaced. I am nervous driving, which I have too in order to get to work, school, shopping. This whole situation is unbelievable to me. I have always bought american made cars, and this is the customer service I receive. I hope Chrysler is ready for more lawsuits. Its a shame people have to get hurt or even die for action to be taken.
The contact owns a 2009 Dodge Grand Caravan. The contact received a notice for NHTSA campaign id number: 14V373000 (electrical system) and stated that the part needed to perform the repairs was unavailable. The manufacturer was notified of delay. The contact had not experienced the failure.
I received a safety recall on my Caravan, in June 2014, it says this was a safety recall, as of this morning Tuesday 11 am November 11, 2014. I have heard nothing from chryaler, and nothing from the dealer. I called the dealer, the service department has no idea when they will receive "any parts" for this recall, I said this was unsatisfactory since it has been almost 5 months, the service department transferred me to the parts department, and the parts department said they have not recieved "any" parts for this recall, and had no idea when they would!. the recall notice stated if I had concerns which the dealer was unable to resolve, I should call their Chrysler group recall assistance center at 800-853-1403. I also called this number and was told they "also have no idea when parts will be available for this recall". I told them this was completely unsatisfactory, since I drive with children much of the week, and since the recall is almost 5 months old I want action. They took my mailing and email address, and said they will email me when parts are available. This also is absolutely unsatisfactory for a "safety recall" this is a "safety" issue"???? evidently Chrysler and possibly NHTSA??" do not think it is, please advise.
The contact owns a 2009 Dodge Grand Caravan. The contact received a notification for NHTSA campaign id number: 14V373000 (electrical system) and stated that the part was not available. The dealer was unable to provide a specific date for when the part would become available. The manufacturer was contacted and could not provide an estimated date for when the vehicle would receive the recall repair. The contact did not experience a failure.
The contact owns a 2009 Dodge Grand Caravan. The contact stated that the vehicle stalled on several occasions. The dealer was notified of the failure several times. The contact received a notification for NHTSA campaign id number: 14V373000 (electrical system). However, the parts were not available. The dealer was unable to provide a specific date for when the parts would become available. The manufacturer was contacted and was unable to provide an estimated date for when the vehicle would receive the recall repairs. The contact was not experiencing a failure.
The contact owns a 2009 Dodge Grand Caravan. The contact received a notification for NHTSA campaign number: 14V373000 (electrical system). The contact stated that the part needed to remedy the vehicle was unavailable. The manufacturer was made aware of the issue. The contact had not experienced a failure.
Am having the exact same issue as the K14 recall. But am being told that is only for power doors. Last year I changed a new the sliding door wiring harness but still am having the same issue, by opening and closing the door it broke the censor clip and then broke the plastic cover on top of wire know the wire is being damaged my front windows are not working the air bag sensor not working. And that exactly because of the hinge which is breaking the plastic cover while ur sliding the doors.
The contact owns a 2009 Dodge Grand Caravan. The contact stated while driving approximately 70 mph, the ignition key turned from drive to the accessory mode independently. The failure recurred two times. The contact received a notification for recall NHTSA campaign number: 14V373000 (electrical system). However, the parts needed were not available to perform the repairs. The manufacturer was notified of the failure. The approximate failure mileage was 64,000.
The contact owns a 2009 Dodge Grand Caravan. The contact received a recall notification for NHTSA campaign number: 14V373000 (electrical system); however, the part needed to repair the vehicle was unavailable. The manufacturer was not notified. The contact had not experienced a failure.
A D V E R T I S E M E N T S
- Brownstone, MI, USA