This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2010 Dodge Grand Caravan. When the ignition key was turned to the on position, the vehicle failed to start intermittently. The vehicle was not diagnosed or repaired. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system) however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was 70,000. MA 10/8 the consumer stated the vehicle was repaired. Updated 01/26/16. Updated 3/22/16
The contact owns a 2010 Dodge Grand Caravan. The contact received a notice for NHTSA campaign number: 14V373000 (air bags, electrical system) in June of 2014. The contact stated that the manufacturer exceeded a reasonable time. The dealer stated that the part was not available and the contact was placed on a waiting list. The contact experienced the failure several times, but the details were not available. The manufacturer was not notified of the failure. The failure mileage was not available.
The contact owns a 2010 Dodge Grand Caravan. The contact received notification of NHTSA campaign number: 14V373000( air bags, electrical system); however, the recall part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure.
The contact owns a 2010 Dodge Grand Caravan. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system) and stated that the part was not available to schedule the recall repair appointment within a reasonable timeframe. The contact was on a waiting list for months. The dealer did not give a specific date for when the part would become available. The manufacturer was contacted and could not provide an estimated date for when the contacts vehicle would receive the recall repair. The contact was not experiencing a failure.
The contact owns a 2010 Dodge Grand Caravan. The contact received notification of NHTSA campaign number: 14V373000 (electrical system, air bags); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
- Rochester Hills, MI, USA
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The contact owns a 2010 Dodge Grand Caravan. The contact stated that there were numerous attempts before the key would release properly from the ignition switch. The VIN was included in NHTSA campaign number: 14V373000 (air bags, electrical system) however, the part needed to perform the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The approximate failure mileage was 76,000.
The contact owns a 2010 Dodge Grand Caravan. The contact received a recall notification for NHTSA campaign number: 14V373000 (air bags, electrical system) and stated that the part needed was unavailable to perform the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. MA 10/5
The contact owns a 2010 Dodge Grand Caravan. The contact received notification of NHTSA campaign number: 14V373000 (electrical system) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer informed the contact that the manufacturer shipped out one part per scheduled repair however parts had stopped being received. The manufacturer was not notified of the issue. The contact had not experienced a failure.
The contact owns a 2010 Dodge Grand Caravan. The contact received notification of NHTSA campaign number: 14V234000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. 847-254-5790 updated 01/25/16.
For the past year my vehicle will intermittently not start when I turn the key. Sometimes this will happen for one turn, sometimes for many turns, sometimes for 10 hours of attempted turns. When it does finally start the vehicle performs as you would expect it to, as though nothing is wrong. Sometimes this "no start" issue is a daily event/ multiple times a day. Sometimes a week will go by without it acting up. In the beginning it was occurring less frequently. The occurrence rate and severity has definitely increased over time.
The contact owns a 2010 Dodge Grand Caravan. The contact stated that the vehicle was repaired under NHTSA campaign number: 14V373000 (air bags, electrical system). The fob and ignition were replaced; however, the failure recurred. The vehicle was not repaired. The approximate failure mileage was 116,000.
The contact owns a 2010 Dodge Grand Caravan. The contact received a notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the recall part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure.
Attempting to start our vehicle, the engine would attempt to start, however never turn over. This had happened to my vehicle a bit back however after taking out the key and trying again the vehicle started up. This time we had the vehicle flat-bedded to the dealership as this was a similar issue as the other tipm issues from the previous complaint filed with the NHTSA. The dealership has diagnosed the tipm faulty and also believe there is a fuel contamination. While I know the tipm is an issue, I am not completely believing the fuel system has an issue.
I was driving down the road around dusk, when the headlights suddenly turned off. All parking lights, interior lights and radio worked. However, I had no low beam or high beam headlights. This issue keeps recurring every month or two for the last 1.5yrs and nobody seems to know the cause. When taken to be looked at the headlights seem to work fine and the problem can't be duplicated at that time. I have noticed if the tipm is jiggled and the van is restarted, they will work fine again for about 1hr or so. Very frustrating and extremely dangerous for my family and other people on the road.
The contact owns a 2010 Dodge Grand Caravan. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2010 Dodge Grand Caravan. While the vehicle was parked, the fobik failed to open the door automatically. The vehicle was taken to a dealer, who was unable to diagnose or repair the vehicle. The failure recurred on numerous occasions. The contact received notification of NHTSA campaign number: 14V373000 (electrical system, air bags) however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was 3,000.
The contact owns a 2010 Dodge Grand Caravan. The contact received notification of NHTSA campaign number: 14V373000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
The contact owns a 2010 Dodge Grand Caravan. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system) and stated that the part was not available. The manufacturer was contacted and could not provide an estimated date for when the contacts vehicle would receive the recall repair. The contact was not experiencing a failure.
We received a recall notice from Dodge several weeks ago R03/NHTSA/14V-373. I called the dealer, dishman Dodge right away to schedule repairs and they told me they didn't even have the parts, and had no idea when they would get them. They put us on the list and said they would call when the parts came in. My complaint is that a reasonable amount of time has passed without remedy. This same part was replaced a few years ago and that's when we started having problems with the engine shutting down. The replacement part even broke on of our fobik's and the dealer wouldn't replace it. This is an ongoing problem - shut down.
In regards to the safety recall of the wireless ignition node module. After contacting the dealer where we purchased the vehicle to make an appointment, we were informed that they would only replace 2 of the fobiks that we had. We had purchased an additional 2 fobiks from this dealership in the past, which according to the recall should have also been replaced. After arguing and reading the recall notice over the phone to the representatives at the dealer they agreed that they would reprogram our additional fobiks but not replace them. Upon showing up for my appointment on August 3, 2015, I mentioned that the additional fobiks in my possession should also be replaced whereas they said that only the 2 would be replaced according to their service manager. I did not argue any further with them because I am done with this dealership, I have had nothing but problems with their service department. Reading and following a recall notice should be a very simple process. We will never purchase or get service at fury motors of St. Paul or any of its affiliates in the future.
A D V E R T I S E M E N T S
- Jenison, MI, USA