This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2010 Dodge Grand Caravan. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
I first recieved a recall notice in January of 2016 I contacted hunter Dodge to get the problem fixed and was placed on a waiting list for the part. I was never notified of the part being in and recieved another notice, I again contacted them and was placed on another list. This has continued for the past 8 months. I received yet another notice on 8/25/2016 called them and I finally recieved an appointment for 8/31/2016 and then was called 1 hour after the appointment was given and asked to re schedule for October. I have had many problems with my ignition over the past few months, the key switches from on to accessory without anyone near it, and I notified hunter Dodge of this and they said the soonest I could get in was 9/10/2016. It was been 8 months since my first notice and feel like safety isn't their first concern. It has been a frustrating ordeal
The contact owns a 2010 Dodge Grand Caravan. The contact noticed that the headlights were not working. The vehicle was taken to an independent mechanic where it was diagnosed that the tipm failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 100,000.
Dodge Grand Caravan 2010 experiencing the following problems in chronological order: 1) sporadically, while driving vehicle at various speeds on highway and city streets, the low and high beam lights stop working. Dealership said they're unable to diagnose problem if it's not currently happening and to bring it back when it stops working. 2) sporadically after parking and shutting vehicle off to refuel, when attempting to restart vehicle there is no power to the vehicle, no control panel lights, no clicking noise from the ignition or starter, nothing; the vehicle must be jumped before electrical system responds in order to start the vehicle, which then responds immediately. 3) while parked, the left electric powered sliding door does not open using power, must be manually opened and closed; the left passenger electric window will not function most times when button is pushed. 4) while driving vehicle at various speeds, driving straight and turning, the engine shuts off, restarts after placing in park or neutral and turning ignition key to off position and back to start position. 5) rear air conditioner worked sporadically, then worked increasingly less and less, before it finally stopped working altogether. I believe this is all due to a faulty tipm
The contact owns a 2010 Dodge Grand Caravan. While driving 30 mph over a bump in the road, the vehicle stalled and all the warning lights illuminated. The contact mentioned that the vehicle was previously repaired per NHTSA campaign number: 14V373000 (air bags, electrical system). The vehicle was not taken to the dealer. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was 58,000.
- Hinesville, GA, USA
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The contact owns a 2010 Dodge Grand Caravan. The contact received a recall notification for NHTSA campaign number: 14V373000 (electrical system, air bags) and stated that the part needed was unavailable to perform the recall repair. The manufacturer was notified. The VIN was unknown. The contact had not experienced a failure. Parts distribution disconnect.
Air bag indicator illuminated, cruise control did not function. Manual & dealership confirmed cruise would not work if air bag indicator is lit. Vehicle ran hot during slow speeds in hot weather. Dealership first said driver's airbag sensor & tipm were bad, & bad tipm affects all electronic components from airbags, lights, brakes, wipers, horn, windows, temp control, & more. Learned that Dodge has had widespread problems with the tipm, and did not want to chance the airbags not working, so we had to replace it even though it was not under recall. We are reporting the problem even though it did not cause a safety incident - we can not wait until *after* a potential safety incident that involved malfunctioning airbags... the vehicle has spent 3 wks + at the dealership, and we don't have the docs verifying the work they have completed yet. We will gladly provide the paperwork after the work is finished.
The contact owns a 2010 Dodge Grand Caravan. The contact stated that the key independently detached from the ignition while the vehicle was on without warning. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 95,025. The VIN was unavailable.
The contact owns a 2010 Dodge Grand Caravan. The contact stated that the key failed to start the vehicle without warning. The contact recently received a notice for NHTSA campaign number: 14V373000 (air bags, electrical system). The vehicle was not taken to the dealer. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure mileage was 111,684.
The contact owns a 2010 Dodge Grand Caravan. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
While driving my car it just shuts off on me at random times. I never know when it is going to happen. It has happened 4 times in 2 week. I found a recall online for this same thing but my dealer is telling me they are VIN number specific and my VIN says there is no recall so they won't fix it. This is due to only Chrysler only covered up till June of 2010 model year and our van/VIN was made in July of 2010. Please help me get this fixed before I have an accident and injure myself or my family that is in the van most of the time or someone else. They need to extend the recall for all of 2010 model year, not just part of the year.
The contact owns a 2010 Dodge Grand Caravan. While driving 35 mph, the vehicle stalled without warning. After restarting, the engine restarted without hesitation and there were no warning lights illuminated. The vehicle was taken to the dealer where it was diagnosed that the win module needed to be replaced. There was a recall for the failure, but the VIN was not included even though the failures were identical to NHTSA campaign number: 11V139000 (electrical system). The vehicle was not repaired. The failure mileage was 69,000. Updated 08/30/16 the consumer stated the power windows, mirrors, and locks were inoperative. The fuses were replaced, but the failures persisted.
The contact owns a 2010 Dodge Grand Caravan. The contact received notification of NHTSA campaign number: 14V373000(electrical system); however, the part to do the repair was unavailable. The manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2010 Dodge Grand Caravan. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the parts for the recall were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2010 Dodge Grand Caravan. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2010 Dodge Grand Caravan. The contact stated that while driving at approximately 25 mph, the vehicle stalled without warning. In addition, the vehicle was shifted in neutral and then restarted for the vehicle to function however, it was extremely difficult to depress on the brake pedal and use the steering wheel. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 80,000.
The contact owns a 2010 Dodge Grand Caravan. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2010 Dodge Grand Caravan. The contact received a recall notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2010 Dodge Grand Caravan. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the parts were unavailable to perform the repairs. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall remedy. The manufacturer was not notified of the issue. The contact had not experienced a failure. Updated 08/02/16 the consumer stated one of the fobik have worn out and the other one, was getting hard to use. Updated 08/15/16.
The contact owns a 2010 Dodge Grand Caravan. The contact stated that the vehicle would not start however, the radio, power windows started. The contact also stated that the failure occurred on a daily basis since July of 2015. The manufacturer was not notified of the failure. The vehicle was taken to an independent mechanic and the failure could not be duplicated. The vehicle was not repaired. The approximate failure mileage was 95,000.
A D V E R T I S E M E N T S
- Myrtle Creek, OR, USA