This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Some of my dash lights are not working. I took to my mechanic and he said, "this would be an eight-hour job and cost about $800. He did not want this job and suggested I contact Dodge to see if there were any recalls. I cannot afford to have this repaired. Is there something Dodge can do to fix this problem. I never had this kind of problem with any of my vihicles before and thyis is the fourth Dodge I have owned. The problem is that at night, when I need to see my dash lights, I cannot see my speedometer, ect. I had to put a light above my speedometer. Nor very attractive and not real helpful.
The headlights intermittently work, but mostly do not light up whether turning on the headlights using the main switch. When attempting to turn on the headlights, the lights will flicker several times and then go out. My wife was driving home from the grocery store and the police pulled her over and asked why she was driving down the interstate at night with her headlamps off. My wife noticed, but thought a headlamp had burned out. My wife setup an appointment at a experienced mechanic who shot the wires and did not identify any issues with the headlamp switch assembly or the wires. We have an appointment with Dodge dealership in a few days, however, reading online this is a problem that could entail a circuit deficiency within the total integrated power management (tipm) module. We just purchased the van from a Toyota dealership 2 months ago and this is very unacceptable that the headlights intermittently work. The van is grounded from operation at night and during inclement weather conditions as this is a very unsafe condition.
The headlights go out intermittently. It has done it while driving, both on streets and the highway, or parked in the driveway. While investigating this issue, I have found, on your site and others, that this problem is not a new occurrence. This bothers me that just because no major injuries have been attributed to this problem, that this safety issue has not been addressed. We took our van to our mechanic who told us he could try to replace the headlight switch, which we have done, but we need to try replacing tipm, but at a price tag of $600-700, it is still not a guarantee and it is on national, or from the words of a person at the dealership - galactic, backorder with no date as to when to expect the part to be in. We called a local dealer to find out who to complain to and we were told we needed to verify the part was on backorder, which we did and it is. Chrysler told us that they are not responsible to correcting the matter and all attempts to fix the issue are our responsibility. Our concern is that we can no longer safely drive our car in the rain, when our headlights need to be on or at night, if we cannot be assured the lights will work the entire time we are out. We are thankful that during the times it has gone out, we were able to safely get off the road. As for your question at the bottom of the page about when this has happened, the most recent date was last night, when my wife needed to go to a meeting and the headlights would not turn on, so she had to take my vehicle.
I purchased this vehicle in April 2015. On 08/13/2015, I was driving late at night on interstate 5. both headlights unexpected flashed on and off, then stopped working completely. I pulled to the side of the freeway and attempted to get the headlights working by jiggling the light switch, but nothing worked. The side marker lights and fog lights did work, so I used those so I could get off the freeway until daylight. Since that date, it has happened three more times. One time, it occurred when I simply hit the remote door unlock. The headlights started flashing, then went off. I was unable to get the headlights to turn back on by manipulating the light switch and had the use the parking lights and fog lights. It does not appear to be caused by a faulty switch. This is an extreme safety hazard. I have read numerous reports online that this is not a rare occurrence.
- Lodi, CA, USA
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Headlights (both, high and low beams) do not work sometimes. Some times for several days. They will go off while driving and most time they will not come on at all. Also, the headlights do not work when pressing the open door option on the key fob. All they do is blink on and then turn off...that's it. Park lights and fog lights do work. The fog lights have save me on a couple occasions when the lights turn off while driving at night. Took it to the dealer and was told there were no codes turned on in the computer.
I was driving down the road around dusk, when the headlights suddenly turned off. All parking lights, interior lights and radio worked. However, I had no low beam or high beam headlights. This issue keeps recurring every month or two for the last 1.5yrs and nobody seems to know the cause. When taken to be looked at the headlights seem to work fine and the problem can't be duplicated at that time. I have noticed if the tipm is jiggled and the van is restarted, they will work fine again for about 1hr or so. Very frustrating and extremely dangerous for my family and other people on the road.
The contact owns a 2010 Dodge Grand Caravan. The contact stated that the headlights failed to work. The contact received notification of NHTSA campaign number: 14V373000 (electrical system); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was 232,812.
The vehicle just quite--it died in the middle of the road... there was a recall on this vehicle from Chrysler but they stopped 2 months before this one.. called the dealer and they said sorry... it happened numerous times... the recall was on the ignition module which was what they changed on my van..$850 dollars worth.
I purchase a 2010 Dodge Caravan from holt Jeep car dealership July 2014 and the headlights flickers on and off while driving and sometimes don't come back on for a while. The lights blinks out at night while driving what can be done because I reported it to them before and they. They told me the next time it does that I should record it or take a picture so I have a small video that I did from my phone to show what I am talking about. I can't even drive my vehicle at night how limited is that.
When this incident occurred, I was driving 20 mph in a school zone and my daughter was in the van with me. All the electrical instrumentation suddenly turned off. The van continued to move forward, but the turn signals, dash instrument panel, windows, locks, etc. All failed to work. I thought a fuse had blown or something. I pulled off the road and parked, but the van would only turn part way off. The motor stopped running, but the key indicated that the motor was still on. The key would not turn counter clockwise, or "off" past the "on" designation marked on the ignition. The key would not release/come out of the ignition. Since I could not get the key out of the ignition, I tried to start the van. It would not start. My husband came out and tried to jump start it, thinking it might be a problem with the battery. This was unsuccessful. I had called a local mechanic from the car, and with his help my husband was able to get the van started. He drove it to the mechanic's shop. The mechanic looked at the "codes" and said it looked like it was under recall. He was able to get the key to release and my husband drove the van to the local Dodge dealership. The dealership told him that our van was part of an ignition recall and that Dodge would have the parts replaced. We have been waiting more than two weeks now, and still the dealer says the parts are not available. I am afraid to drive the van. I Transport my children and children in a carpool. I cannot risk their safety, and I have no car to drive to work. The first week without the van, I borrowed a car. I was on vacation for the next week. I believed Dodge would have the parts to fix my van in those two weeks. Dodge has still not fixed my van. If these problems cause a wreck, will the airbags even deploy? it is appalling that Dodge expects me to drive my family around in an unsafe vehicle.
While driving between 30 and 35 miles per hour, at around 7:40pm, the low beams on my 2010 Dodge Grand Caravan went completely off. I pulled over and was unable to get them back on and had to drive with my high beams on. Took it to a mechanic, explained to him exactly what happened, but when he went to check them they turned on and he found no visible problems. The mechanic told us that he had researched online what the problem could be and found that there were many complaints about this issue. I am now afraid to drive at night or in the rain after seeing all the complaints online about this same problem. I can only imagine what could happen driving at night time on a curvy road and the lights fail.
Headlights turn off unexpectedly while driving. Service tested headlight system and did not experience any abnormalities. Performed diagnostic scan and found stored low beam and high beam "control circuit low". cleared stored trouble codes and replaced headlight switch as a likely cause of symptom described. Headlight turned off again unexpectedly while driving in the rain.
The contact owns a 2010 Dodge Grand Caravan. The contact stated the head lights malfunctioned. As a result, neither the high nor the low beam head lights would turn on. The vehicle was not taken to the dealer for a diagnostic testing. The manufacturer was not notified of the failure. The approximate failure mileage was 123,000.
I was driving home from work at 10pm on the freeway and my headlights went off then they flashed 3 times tried using my brights and all my lights shut off.the only lights that got me home safe was my park lights.I changed my bulbs still not the problem.
The contact owns a 2010 Dodge Grand Caravan. The contact stated that while driving approximate 20 mph, the headlights failed without warning. The contact stated that the headlights only illuminated if the vehicle was restarted. However, the failure recurred on multiple occasions. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 40,000.
The contact owns a 2010 Dodge Grand Caravan. The contact stated that the turn signals and windshield wipers would suddenly fail. The vehicle was taken to the dealer, who was unable to diagnose the defect. The manufacturer was not notified of the failure. The failure mileage was 42,000.
Intermittently the headlights go out and will not come right back on. Had vehicle in shop to diagnose problem and headlights worked and was unable to reproduce problem. Vehicle has been back in shop on several more occasions with operator complaint of no headlights. Becomes issue at night when headlights are needed and while driving they go out.
When driving on the freeway at night the headlights suddenly shut off they would not come back on, neither the headlights or the high beams would work, I put the hazard lights on and got off the road, after that the headlights blinked when turned on and then would not come on at all, after that they came on and then shut back off again while driving on city streets, the headlights turn off while driving or do not turn on at all.
Rear passenger wheel gets extremely hot while driving. It appears that the caliper may be locking up. The rear wheel on the driver side also makes a high pitched whine, which is intermittent and usually goes away by tapping the brake pedal. We took it to the dealer and they said we needed a rear brake job. However, I believe this is due to defective calipers which are not releasing the pads from the rotors. The rear brakes on every car I have owned always last significantly longer than the front. The fact that the rear pads are worn excessively while front are not indicates a defect in the rear brake assembly. The ignition was repaired as part of a recall. However, after starting the car, the key does not return to the "on" position. This allows the car to run and be driven, however none of my lights or directionals work. I can wiggle the key to get it into the correct position, but sometimes it is not obvious that the key is in the wrong position. This results in me driving without headlights in the rain and thinking that I am signaling properly in turns when in fact everything is off.
A D V E R T I S E M E N T S
- Pittsburgh, PA, USA