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3.7

definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
34,266 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2012 Dodge Grand Caravan brakes problems

brakes problem

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2012 Dodge Grand Caravan Owner Comments (Page 1 of 2)

problem #23

Apr 152016

Grand Caravan

  • 59,000 miles

A D V E R T I S E M E N T S

The contact owns a 2012 Dodge Grand Caravan. While driving and depressing the brake pedal, coming to a stop, or accelerating from a stop, the brakes seized. The front brakes made an abnormal noise and the brake warning indicator illuminated, and would not turn off until the vehicle was off for a while. The vehicle was taken to an independent mechanic where it was diagnosed, but not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 59,000.

- San Jose, CA, USA

problem #22

Dec 302013

Grand Caravan

  • 37,000 miles
We have replaced the rotators and pads out of pocket 4 times on this vehicle. Another two were replaced in warranty before 36,000mile. The first repair made out side of warranty was at 37,000miles. The calipers have been replaced on the vehicle because the brakes clench down and won't release. We have replace the hoses, calipers, rotators, pads and bleed the system for all wheels in the past 6 months. The brakes are currently clenched down and won't come up. The mechanic now has to go into the vehicle to find what exactly is wrong. Because he has looked at the whole brake system and can't find what is wrong. First date of occurrence is 12-2013 for out of warranty repair on a 2012 Dodge Grand Caravan

- Argyle, TX, USA

problem #21

Jun 302016

Grand Caravan

  • 48,660 miles
On June 30th, 2016 my family and I were driving northbound on I-91 in Massachusetts between exits 14 and 15. The rear brakes began to make a noise while driving at speed (~65 mph) and not depressing the brake pedal. Minutes later a thump was heard similar to when an object or roadkill is run over. When the brake pedal was depressed, it went to the floor. I could see smoke coming from the rear passenger wheel. We later found out that one brake pad had broken through/been thrown from the rear passenger wheel, and brake fluid was pouring out from that brake assembly. We exited the highway at exit 15 and drove small low-traffic roads home. Dodge was contacted but refused to assist in towing the vehicle to a dealer for assessment. We replaced the brakes, calipers, and rotors in our driveway. Attached photos show the brake assembly before it was removed from the vehicle for replacement. The car was three years and 10 months old, with ~48,660 miles, and on its second pair of rear brake pads. This is at least the 21st complaint on NHTSA about the same component (rear brake pads on 2012 Grand Caravan wearing too quickly). Dodge refused assistance both at the time of the incident and after I followed up with our dealer, with no reason given for the refusal. (case #29615622) given the many official and hundreds of unofficial complaints about the 2012 Dodge Grand Caravan rear brakes, I hope the NHTSA will investigate further and pressure Dodge to repair or replace this part. Thank you.

- Westfield, MA, USA

problem #20

Dec 232015

Grand Caravan

  • 35,000 miles

A D V E R T I S E M E N T S

Rubbing noise is coming from breaks when vehicle is in motion. It started with rear breaks. Was told breaks are getting stuck by the dealer. Rear breaks were replaced and problem went away. Few months later front brakes started making similar noise. Again told breaks are getting stuck. Replace the breaks. Noise came back with in a 3 week. So far they repaired the front breaks 4 times in the last 4 months. After every repair, noise goes away for few weeks and comes back again.

- Troy, MI, USA

problem #19

Feb 142016

Grand Caravan

  • 57,000 miles
Brake pads, rotors & calipers have had to be replaced 3 times. Car is now at 57,000 miles. If even gently using the brakes in stop & go traffic backup on highway, when car needs to accelerate, steering wheel vibrates badly and trouble getting car up to speed. Obvious that something is sticking regarding the brakes. When finally up to speed, problem disappears (60mph). Very frightening & potential serious accident problem. I drive long distances at night to & from work events & don't need to be stranded on a deserted highway somewhere at midnight. Why has there been no recall on a problem that everyone, including the Dodge mechanics, know about! this has become an ongoing issue, first on Feb. 14, then Feb. 16 and again Feb. 26. rear brake pad after Feb. 14 was totally burned off ~ was replaced & still the issue is occurring, now on the front brakes.

- Stamford, CT, USA

problem #18

Dec 182015

Grand Caravan

  • 51,661 miles
The contact owns a 2012 Dodge Grand Caravan. The contact stated that while driving at 30 mph and approaching a red light, the brake pedal was depressed but the brakes failed to respond. The contact had to applied excessive force on brake pedal in order for the vehicle to stop. The vehicle was taken to the dealer where it was diagnosed that the brake pedal, the brake pump and the emergency brake needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 51,661.

- San Juan, PR, USA

problem #17

Aug 212013

Grand Caravan

  • 29,714 miles

A D V E R T I S E M E N T S

Premature brake pad wear, both front and rear brake pads. Rotors warping prematurely. These issues require yearly replacement at significant cost. I had to purchase high end, vented rotors and ceramic pads, at significant cost, to prevent the oem part failures.

- Coudersport, PA, USA

problem #16

Sep 012015

Grand Caravan

  • 2 miles
My mother bought this van Oct 25,2013 and the brakes were ok at first they started making a dragging sound I had them looked at and was told that they were fine inspection came around a month after I had them looked at and the brakes would not pass inspection (front)I had them fixed mind you this is in September less then 5 months later I had to replace the brakes and rotors in the front because they were dragging again 4 months later the brakes again Sept rolls around for inspection and again they will not pass I had them felines and it is now October and they are starting to squeel which means again I will have to change them more I am not big on driving far or iluse the breaks as least as possible and I still have problems.

- Rocheater, NH, USA

problem #15

Jul 012013

Grand Caravan

  • 18,000 miles
The contact owns a 2012 Dodge Grand Caravan. While driving 25 mph, the brake pedal was depressed and the brakes failed to respond. In addition, the vehicle failed to reverse. The vehicle was taken to an independent mechanic where it was diagnosed that the calipers needed to be replaced. The manufacturer was made aware of the failure. The failure mileage was 18,000.

- Argyle, TX, USA

problem #14

Sep 102015

Grand Caravan

  • 60,000 miles
A loud squeal in the front left (drivers) brake system. The factory caliper has failed to release causing consistent "rubbing" of brake pads on rotor. System generates excessive heat and potentially could cause a fire.

- Finksburg, MD, USA

problem #13

Mar 212015

Grand Caravan

  • 16,012 miles

A D V E R T I S E M E N T S

I started to smell burning brakes while driving on the highway. I got out when we parked and felt all the wheels. The rear wheels were so hot you couldn't touch them, the rear rotors were glowing red, and it smelled like burning brakes. Called the dealership since its only 2 years old and 16K miles. Was told its a wear item and they wont cover them, only the calipers, and no loaner since we don't have a service contract. Last Dodge I ever buy.

- Carol Stream, IL, USA

problem #12

Nov 152013

Grand Caravan

  • 40,000 miles
Rear brake pads completely worn down after 40000 miles. Rear wheels locked up and calipers needed to be released manually. Pads and calipers replaced due to rear calipers not releasing fully. Calipers, pads and rotors replaced. Not covered under warranty on 1 year old vehicle.

- Englewood, CO, USA

problem #11

Sep 152013

Grand Caravan 4WD 6-cyl

  • 37,000 miles
Around 37,000 miles, check engine light came on, shortly after purchased, light would go off and on periodically. After a several weeks light stayed on and started blinking, at this time van was vibrating and sounded like it would cut off. Dealership ended up replacing engine head under warranty. A few months later light came on again, van did not want to accelerate, dealership could not find anything wrong with van. At times van does not want to accelerate as it should. After a delay, it will accelerate, but not like it should. Around 60,000 miles, ABS light and traction light have come on and cruise control will no longer work. Back hatch door of van locked while open and would not shut. The door had to be tied down from the inside in order to drive it to the dealership. Dealership says hinges have been bent. Hinges have no marks of any kind, and there has been no damage to the vehicle. There's a whole lot going wrong for a 2012 vehicle.

- Asheboro, NC, USA

problem #10

Aug 132014

Grand Caravan

  • 20,424 miles
I noticed a high pitched squeal from the rear of the vehicle while driving. Saw large amounts of black dust on left rear hubcap, and wheel was extremely hot. Independent mechanic verified brake pads in contact with rotor only on that one wheel, and had been worn completely out. Brakes on all other wheels in excellent condition as would be expected at only 20,000 miles. Took to dealer expecting warranty repair as brake had no movement. Dealer diagnosis: Brake pads frozen in slides. Dealer refused warranty repair as "brake pads are not covered and the calipers functioned once we put the vehicle on the lift and manually popped them open. Therefore no mechanical defect" my argument that it was not driver caused (other 3 wheels fine) was not accepted, although further firm discussion did result in service manager charging half price for total rear brake job. Very dangerous situation, brake design that allows this needs to be investigated.

- South Euclid, OH, USA

problem #9

Sep 232013

Grand Caravan

  • 35,000 miles
The contact owns a 2012 Dodge Grand Caravan. The contact stated that while applying the brakes, the front end of the vehicle jerked. The vehicle was taken to the dealer who diagnosed that the rear brake pads and rotors were defective and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified. The failure mileage was 35,000.

- Irvington, NJ, USA

problem #8

May 012014

Grand Caravan

  • 36,000 miles
Vehicle has roughly 36000 miles, when braking the steering shakes hard, vibrating. Worried one day one of my tires is going to fall off or the steering stop working and loose control of the vehicle. Even Dodge has issued a technical service bulletin for this exact problem, the dealership won't do anything about it because they say it is not covered under warranty but admits that it is a design flaw with the vehicle being built with substandard parts.

- Pea Ridge, AR, USA

problem #7

Dec 312012

Grand Caravan 6-cyl

  • 8,500 miles
Since we bought the vehicle, within 6 months of purchase brakes started making squeaking noise, brakes got cleaned at a local shop; and started making noise again in about 6 months, took to the Dodge dealership at about apx. 8,000, don't remember exact date; they did a complete brake job new pads rotors and alignment, at 6 months breaks started squeaking again. Had brakes cleaned at a mechanic shop, noise stopped. Then again at 23,340 miles, in at the shop again, they tell me brake pads are normal wear and tear and are not covered; but now the front axles are making noises when the wheel turns and regular driving without breaking, like a click, click, click sound as the front wheels turn. When applying brakes the vehicle seems to shake a bit and makes squeaking noises when braking. I bought the vehicle brand new and do not tow anything with it, just normal driving to and from work; but the brakes issue seems to be a constant issue every 6 months to a year. It will be requiring another brake change and probable axle repair; am waiting for resolution under file no. 25141204 with Dodge, am waiting to hear back. But it seems to be a brakes defect in the 2012 Dodge Grand Caravan van. I do not feel safe driving this vehicle because of the brakes issue. They told me at the dealership that it's because they are mopad pads, and that they only last about 12,000 miles and wear out are not covered under warranty. I bought the extended warranty on the vehicle at the time of purchase, but the brakes problem is a recurring thing; they seem to start making noise at about 6 months after each fix and brake pads being worn out within a year. Don't know what else to do.

- Laredo, TX, USA

problem #6

Apr 012014

Grand Caravan 6-cyl

  • 55,000 miles
Dodge Grand Caravan 2012; noticed about 3 months ago that the rear rotors were becoming so hot that you could melt a stick of butter by just holding it near after driving (30 minutes non-intense driving). One time the rotors were even smoking after. I have already replaced both rear rotors/brakes twice and just bought the car (used) in Dec 2012. I do not do any distance driving, and most is not city. I brought the car to a mechanic who recommended a complete caliper/rotor/pad replacement at around $600. Seemed like a generic fix. I declined, as I can do this with a free weekend, and had no guarantee of fixing the problem looking at other reported issues. The rotors continue to get hot (usually not both at the same time, but rather one more than the other each time), and am afraid to drive any farther than the 30 min commute to work. I have read so many stories of the same issue occurring to Dodge/Chrysler owners, and ones going all the way back to 2008 models. I can't fathom how this would still be an issue in a 2012 model, and that nothing has been done to help the consumer and correct the mistake. Even the dealership mechanic told me that the rotors are too small to handle the heat. I have nightmares of the day that it gets so hot that something in the assembly or tire goes and sends my family of 4 and 2 unborn children into oncoming traffic.

- North Chili, NY, USA

problem #5

Apr 082014

Grand Caravan

  • 22,000 miles
The front brake calipers seize up causing early disk and pad damage. The dealer said the calipers are under warranty, but not the pads or disks. I have the minivan serviced regularly and the brakes were ok. There was a pop sound when the calipers released, but the pads and disks were badly damaged. I now have a $1000 brake problem caused by a defective caliper that was under warranty. I should not have to pay for this. This is not normal wear or my fault.

- Milton, DE, USA

problem #4

Sep 112013

Grand Caravan 6-cyl

  • 37,000 miles
The brakes calipers/brakes are seizing up, after complete replacement of all brake components, this problem recurred in less than 5000 miles, at the same time, the axle bolts were loose and the car became very unstable.

- Kerrville, TX, USA

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