This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Initailly battery light came on unexpectedly. 30 mins later while driving on the street, the car would no longer pull as if it had been shifted into neutral. Constantly shifting the car into neutral and back into drive I was able to pull onto a side street. I could hear a solid click when doing the shifting. Checked transmissin fluid and it was clean and at a good level. Battery light stayed on and eventually car would no longer start.
Battery is not holding a charge for more than 3 hours. I have taken the vehicle to several mechanics and auto-shops, but no one is able to diagnose the problem. When the battery dies, and I get it towed to a shop, they say they cannot diagnose it unless they charge or jump the battery; but once the battery is charged/jumped, the diagnosis comes back clean. Literally, every morning I need to get the car jump started, else I am stranded. This problem has been sporadic for about the last 7 months, but it has become a regular problem with the past 2 weeks. Once the car rests for more than 3 hours, it dies. I have check the alternator check to see if the diodes are leaking; I have had the starting and charging systems check, but no one can find a resolution to the problem. The power drivers seat has also stopped working about 4 months ago, and the ac lights flicker constantly (even though the ac does work normally) I see there was a previous recall concerning electrical problem with the driver side arm rest, but I don't know if this could possibly be a related issue. Consumer stated other than the power seat and the draining battery, the only other issue consumer noticed was a flickering of the ac lights.
This is the 6th time my van has died on me while driving it. I will be driving at any rate of speed and my van will just shut off. If I leave it sit for 45minites it will start back up. Today it died on me in the middle of an intersection with three kids in the car. We have taken it several places and no one seems to be able to help us. We have replaced the tipm. No check engine light is ever on when it happens
Driver side passenger sliding door is stuck in the locked position. It will not unlock manually or with the key fob. Obviously mini-vans are very popular amount moms with kids - this creates a serious safety risk. At the moment in the event of an emergency my passengers would only be able to get out of one functioning door.
- Burbank, CA, USA
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The 2013 Dodge Grand Caravan SXT gets stuck in a low gear revving the rpms to 4,000-5,000 rpms while going at low speeds. This has occurred every week since purchase of the vehicle, anywhere from1-3 times a day; it is rare to go a day without the car getting stuck in low gear. This occurs when the car is started and as I pull out. The transmission has been replaced, the battery has been replaced twice and the car has stalled twice. Within the two years of owning the vehicle, it has been in to be repaired 10 times. I purchased the vehicle in 2017 and own it to current date in 2019. I have had three different repair shops attempt to resolve the issue and none of them can. The car still gets stuck in low gear and the rpms rev to 4,000-5,000. This car has a defective transmission and more than likely is part of the defective issues with the tipm, totally integrated power module. (NHTSA action #DP14004)
Left side rear passenger door stuck in the lock position, unable to open it neither electric or manual, neither from outside or inside. The engine just turned itself off in four separate occasions, twice while crossing the intersection. Gaskets (Y conector between hoses) of the cooling system blown off while driving on the highway, toxic antifreeze spilled out of the system, dangerous for passengers and environment. Rear calipers jamed because of excessive and unusual rust. Steering wheel jamed few times while driving, being necessary to stop the car, turning the engine off and on to be able to continue driving(this happened on the highway, and in the city, extremely dangerous). Transmission shatters in different stages of driving, before stopping, after stopping, while reducing the speed or accelerating.
The contact owns a 2013 Dodge Grand Caravan. While driving various speeds, the transmission would downshift or shift into neutral. The contact coasted the vehicle to the side of the road and powered off the engine. The vehicle was restarted and was able to drive normally. The failure recurred. In addition, while driving, the battery warning indicator illuminated. The vehicle was taken to an independent mechanic where a code red indicated a failure with the windshield wiper and the fuel pump. The contact called greenville Chrysler Jeep Dodge at (903) 454-0283 (located at 5401 interstate hwy 30, greenville, tx 75402) and was informed that there was no recall associated with the vehicle. The manufacturer was notified of the failure and informed the contact that there was no recall associated with the VIN. The approximate failure mileage was 130,000.
The passenger side sliding door does not open. I have four small children and I am concern that if their an accident I will not be able to get them out of the automobile.
Car battery was dead, was able to jump start several times, then had to 'jump it' everyday. 04/2018 replaced the alternator, starter and battery. 11/2018 car was dead again, could not jump it. Towed to service center, took them 7 hours to recharge battery, but all systems checked as normal. Charge lasted 3 days. Van has been to 2 separate service centers who cannot diagnose why the battery is dying and takes at least 3 hours to recharge. Vehicle has had to be towed twice, cannot take my children in vehicle for fear they will be stranded in the cold with no heat. After vehicle was charged overnight I was able to drive it, but after sitting for 2 hours the battery was dead. Vehicle was towed to big O tires twice and I was able to drive to Dodge dealer. Neither service center found any reason for the vehicle to die.
2013 Dodge Grand Caravan 76000 miles. Windshield wipers wont work. I was told this tipm is failing and needs to be replaced. Dodge will not help replace or repair this even though this is a known issue. I was told by a Chrysler dealership this is a known issue.the tipm is the command center for all electrical functions. There are reports of vehicles stalling while driving, air bag issues, windshield wiper issues, fuel pump issues. This is a very dangerous part to malfunction. Yet, they will not help replace this. There was a lawsuit filed for these issues. Why isn't there a recall. My family is being put in danger! Dodge told me not to drive it if I feel its unsafe. What am I supposed to do? this is my vehicle that I bought thinking it was a safe reliable vehicle. This part is over 1000 to fix. Please investigate and recall! this is a death trap waiting to happen not only for those driving but for others on the road. People shouldn't have to potentially lose there lifes due to a faulty part.
As many have stated, I had intermittent stalling. After taking it to an independent repair shop, they diagnosed it with having a faulty fuel relay and are putting in a bypass kit. Why wasn't the recall expanded to included the minivans by Chrysler? the recall for this specific device failing was done for durango's and Cherokee. $700 repair because the minivans were not included in the recall despite it being the same engine as the durango...
Heating and air conditioning 24-005-16 covered 2014-2015 Grand Caravan but not 2013. Need to re-calibrating or replacing the heating, ventilations, air conditioning blend door actuator. Cold air one side hot on the other on and offf
While driving my vehical cuts off. The dealer said its the vehicals tipm it needs to be replaced originally they thought.org was the win prime silk.net was replaced. There was a recall but not for my year. 2013 Dodge Grand Caravan.this is not just an expense its dangerous, I was almost rear ended because the car behind me wasnt looking
The vehicle intermittently experiences interruption to fuel delivery (?) on the street, highway, and freeway at various speeds. This typically happens when accelerating. The van will be accelerating smoothly and then, suddenly, lose power and act like it is going to stall completely. It will cough and lurch and then resume accelerating. On three occasions it has stopped accelerating entirely, forcing my son and I to coast to the side of the road, during rush hour traffic, without power steering or brakes, and wait until it is ready to resume acceleration. The fuel pump was tested and is fully functional, and the transmission was replaced a year ago. Additionally, during the time periods when it is exhibiting this behavior, it also fails to start on the first attempt. The ignition will crank continuously, the battery has power, but the engine will not engage. This has been a temporary/intermittent issue that would 'vanish' on repeated attempts. Today it will not start at all, leaving us stranded once again. The last time it refused to start entirely we were at a rest area in northern Arizona in 124 degree heat for hours. This is incredibly dangerous and mechanics have told me that it is known to be the tipm, which is faulty. If this part is known to be faulty, why is it not recalled?
The car engine stopped working while I was driving in the road. Then it would start after I crank the key. I also noted that some days it would not start when cold. Contacted dealer and they said if the engine light is not one they can't diagnose the problem. After searching the internet it looks like my car has a fuel pump relay issue/timp. We don't feel safe driving the car as it was very scary to stop without warning in the road or hwy. This issue happened before about 6 month ago and the dealer changed the transmission torque. The latest happened last week
The contact owns a 2013 Dodge Grand Caravan. The contact stated that the heating system failed and the driver's side vents produced cold air. The vehicle was taken to gandrud Dodge Chrysler Jeep (2300 auto plaza way, green bay, Wisconsin 54302, 920-468-1212) where it was diagnosed that the front and rear passenger actuators failed. The front actuator was replaced, but the rear actuator was not. The manufacturer stated that the 2013 Dodge Grand Caravan was not included in the manufacturer warranted actuator replacement. The repair was only extended to the 2014 and 2015 Dodge Grand Caravan. The contact wanted to provide the failed actuator heater (part number: 68299450aa). The failure mileage was 70,787.
A D V E R T I S E M E N T S
- Houston, TX, USA