Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

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10.0

really awful
Crashes / Fires:
2 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
14,796 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2013 Dodge Grand Caravan seat belts / air bags problems

seat belts / air bags problem

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2013 Dodge Grand Caravan Owner Comments

problem #9

Jul 312016

Grand Caravan

  • 57,500 miles

A D V E R T I S E M E N T S

On 7/31/2016 my vehicle was parked in a driveway. I entered the vehicle, started the engine and the driver side active headrest deployed. Attempts to reset headrest per the operators manual failed. On 8/4/2016 I took the vehicle to the dealership who informed me that they could not reset headrest and it had to be replaced (cost approx $900). I contacted Dodge customer service who has assigned an investigator to look into the issue. Case # 29846962 as of this date, 8/5, the replacement headrest is on order and I am waiting to be contacted by the investigator to look at the vehicle. Prior to the incident, the vehicle had been driven in excess of 500 miles (northern va to tn) and had been parked and secured in the driveway for approx. 1 hour. The vehicle was not, and has never been, in an accident.

- Springfield, VA, USA

problem #8

Feb 012016

Grand Caravan

  • 65,000 miles
Air bag light goes on and off like ther is someone in passenger seat when empty, car turns air bag on and off by weight.doesnt work properly. In 2011 recall on same vehicle for bad havac causing leak. This stops heating systom from working properly and air bag not to work. My 2013 doing same but know recall.does all the time.

- Chateaugay, NY, USA

problem #7

Apr 102015

Grand Caravan

  • miles
Takata recall. The contact owns a 2013 Dodge Grand Caravan. The contact received notification of NHTSA campaign number: 13V283000 (air bags, electrical system). The part was not available within a reasonable time frame to schedule the recall repair. The dealer did not give a specific date for when the part would become available. The manufacturer could not provide an estimated date for when the vehicle would receive the recall repair. The contact was not experiencing a failure. Parts distribution disconnect.

- Fairmont, MN, USA

problem #6

May 072014

Grand Caravan

  • miles

A D V E R T I S E M E N T S

The contact owns a 2013 Dodge Grand Caravan. The contact received notification of NHTSA campaign numbers: 13V283000 (air bags, electrical system) and 14V234000 (electrical system) however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

- Alliance, OH, USA

problem #5

Aug 152013

Grand Caravan

  • miles
The contact owns a 2013 Dodge Grand Caravan. The contact stated that he received notification of NHTSA campaign number: 13V283000 (air bags, electrical system) and 14V234000 (electrical system) however the part to the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

- Athens , GA, USA

problem #4

Sep 032013

Grand Caravan

  • 2,000 miles
The contact owns a 2013 Dodge Grand Caravan. The contact was sitting at a traffic stop when another vehicle crashed into his rear, causing him to crash into the rear of a preceding vehicle. The driver's side seat belt failed to restrain the contact. The air bags also failed to deploy. There were no injuries and a police report was filed. The vehicle was neither repaired nor diagnosed. The manufacturer was notified of the failure. The approximate failure mileage was 2,000.

- Bear , DE, USA

problem #3

Jun 202013

Grand Caravan

  • 6,000 miles

A D V E R T I S E M E N T S

The contact owns a 2013 Dodge Grand Caravan. The contact stated that while driving 25 mph, the contact crashed into the rear of another vehicle. There were no injuries and a police report was not filed. The air bags in the vehicle failed to deploy upon impact. The vehicle was able to be driven to the dealer for inspection. The contact was advised that if he had been driving at greater speeds, then the air bags would have deployed. The manufacturer was not notified of the incident. The VIN was unavailable. The approximate failure mileage was 6,000.

- Cedar Rapids, IA, USA

problem #2

Aug 122013

Grand Caravan 6-cyl

  • 15 miles
I purchased this auto on 8/12/2013. According to the Dodge website the car has an outstanding recall on it (safety recall N44 / NHTSA 13V-283 reprogram occupant restraint control module). I specifically asked the dealer when I bought the car if there were any recalls on it and was told "no." Now I learn that not only does it have an open recall on it, but also that Chrysler announced over a month before my purchase date.

- Livingston, NJ, USA

problem #1

Jul 172013

Grand Caravan 6-cyl

  • 2,650 miles
The air bag light turned on while sitting at a complete stop. I noticed that when I get up from the seat the light will go off and then back on again once I sit back down. I seemed to do it more when the car had been in direct sun light. Since the first time it came on the light is random and comes on and off at any given time. Dealer has been notified and service is scheduled for later this week.

- Aurora, CO, USA

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