This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2014 Dodge Grand Caravan. The contact received notification of NHTSA campaign number: 14V234000 (electrical system); however, the part needed to perform the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
The contact owns a 2014 Dodge Grand Caravan. The contact received notification of NHTSA campaign number: 14V234000 (electrical system); however, the part needed to perform the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. MA 10/19/15 the consumer stated the vehicle was repaired. Updated 01/05/16. Updated 3/21/2016
The contact owns a 2014 Dodge Grand Caravan. The contact received notification of NHTSA campaign number: 14V234000 (electrical system); however, the part needed to perform the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
The contact owns a 2014 Dodge Grand Caravan. The contact received notification of NHTSA campaign number: 14V234000 (electrical system); however, the parts were unavailable to perform the repairs. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall remedy. The manufacturer was not notified of the issue. The contact had not experienced a failure.
The contact owns a 2014 Dodge Caravan. The contact received notification of NHTSA campaign number: 14V234000 (electrical system); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Updated 09/18/15 the consumer stated there was a faulty switch wiring. Updated 3/23/2016
The contact owns a 2014 Dodge Grand Caravan. The contact received notification of NHTSA campaign number: 14V234000 (electrical system); however, the part needed to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time to provide the part needed to do the repair. The contact had not experienced a failure.
This complaint for the rear vent switch is just to express my frustration with the length of time it's taking to get the new switch. How long should it take when vans prior to 2010 had a similar switch that worked perfectly. This has been going on since 3/14, & shortly after I bought this used van I contacted dealers in AZ in 2/15 & the waiting list was too long. So I waited until we returned to mi, reported it in 4/15, & was just told they are just receiving parts for the March waiting list & so it will at least be another 2-4 months for me. I want this fixed before we return to AZ in Dec. Can't Chrysler be speeded up"?" thank you [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6)..
The contact owns a 2014 Dodge Grand Caravan. While driving approximately 45 mph, the vehicle stalled without warning. The vehicle did not restart. The vehicle was towed to the dealer where it was diagnosed that there was corrosion of unspecified wiring that burned out the fuel pump. The vehicle was repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 57,000.
The contact owns a 2014 Dodge Grand Caravan. The contact received notification of NHTSA campaign number: 14V234000 (electrical system) however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
Approx. 3 weeks ago my 2014 Dodge Caravan began to have acceleration issues. When getting on the freeway it lost the ability to accelrate and I drove 15-25 mph on the interstae for about 3 miles before it finally reached 30 mph and then began to function normally. The accelration problem occured several times prompting me to schediule a maintinance appt. Then on 7/23/15 my 2014 doge Grand Caravan started having issues starting; when I would turn the key it would sputter before catching and cranking. That evening I turned it off and upon returning it would not crank at all. When I would turn the key it just clicked and I could smell what seemed to be burning wires. It was towed to the Dodge dealership and I am awaiting a update on the actual diagnostic's.
During traffic at roughly 10pm, the charge indicator light came on. Our vehicle all of a sudden started losing power on the freeway. By the time we got to the next exit, we were losing power with steering, causing us to crash into a fire hydrant. We were able to guide it into a parking spot before losing the rest of the electrical capabilities (windows, lights, etc.). my family was stuck in that desolate are with no way to charge our phone and two sleeping young children. After getting it towed, the vehicle ended up in the shop for a little under 3 weeks for repair to the collision that had occurred. The electrical checked good. The next day, the charging indicator light again went on after being on the road for roughly 18 miles. Thank goodness this time it all happened in the day and we were stuck in a better area. After checking good again at the collision center, the vehicle was transferred to the Dodge dealer for further diagnosis. This is when they finally pinpointed it was an alternator issue. Thankfully the vehicle is still under warranty.
The contact owns a 2014 Dodge Grand Caravan. The contact received notification of NHTSA campaign number: 14V234000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Updated 8/10/15 the consumer stated the dealer disconnected the window switch. Updated 08/25/15
The contact owns a 2014 Dodge Grand Caravan. The contact received notification of NHTSA campaign number: 14V234000 (electrical system) and stated that the part was not available to schedule a recall repair within a reasonable timeframe. The dealer did not give a specific date for when the part would become available. The manufacturer was notified. The contact had not experienced a failure.
The contact owns a 2014 Dodge Grand Caravan. When the horn was depressed, there was a two second delay before an audible noise was present. When the accelerator pedal was depressed, the vehicle did not immediately respond. The contact indicated that it took approximately two seconds for the vehicle to accelerate after depressing the pedal. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 100.
We purchased the vehicle on 9/27/15. On 10/3/14 while driving 70 mph on the interstate the vehicle died and shook violently. All system indicator lights flashed randomly. 10/4/14 the vehicle died while at a stop sign. 5/6/15 the vehicle died while at a stop sign. 5/10/15 the battery light appeared for 2 hours.
The contact owns a 2014 Dodge Grand Caravan. The contact received notification of NHTSA campaign number: 14V234000 (electrical system) and stated that the part needed was not available within a reasonable time frame. The dealer did not provide a specific date for when the parts would become available. The manufacturer was contacted and could not provide an estimated date for when the vehicle would receive the recall repair. The contact had not experienced a failure. Updated 6/25/15
The contact owns a 2014 Dodge Grand Caravan. The contact received notification of NHTSA campaign number: 14V234000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
The contact owns a 2014 Dodge Grand Caravan. The contact received notification of NHTSA campaign number: 14V234000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
Dealership in semi valley failed to provide service regarding safety recall (P25/NHTSA 14V-234). Rear quarter vent window switch. Stopped at the dealership many times and left my information to be called when the parts arrived. I was never called, and on 04/13/15, I again stopped at the dealership with the second recall notice, and asked to have the part ordered. When the service person would not do it, I asked him if he was refusing to ordered the part. Then he began yelling at me, and said he had a list. I advised him that I been on a list for over a month. That just made him madder. I left a business card and left the location. I tried calling the 800 number for Dodge, but after 42 minutes on hold I just gave up.
A D V E R T I S E M E N T S
- Chehalis, WA, USA