This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The vehicle has shut itself off multiple times. It is seemingly random and happens without warning. It has happened when driving at slow speeds but it has also happened when driving at speeds of up to 60 mph and the vehicle loses power. We need to maneuver through traffic while coasting to the side of the road with no power steering available until the car is restarted. The dash goes blank and the car is rolled to a stop. The key is turned off and back on and the car drives as if nothing is wrong. It has been brought to a mechanic and dealer. No one has successfully duplicated the issue and there is no code issued after it happens.
We have had to replace both of the Front Driver & Passenger Windows twice with-in the last 4 years. The latest replacement happened this year with the Passenger window. The vehicle was setting at my work. There was nothing wrong with the window at 6:30 a.m. but, at 3:40 p.m the window assembly had broken and the window slid down and was inside the door. This is very much a safety hazard and could have a lot of additional implications if there was inclement weather or if the vehicle was in a more public area where someone could have entered the vehicle thru the missing window and either hidden in the vehicle to attack the owner when they returned or stolen items from the vehicle. There should be some type of tether / safety feature that would prevent the window from falling completely down if the window assembly malfunctions or breaks. There is also a design flaw in the motor housing which allows the post to fail and break off at the 90 degree corner where the post(s) meets the housing. These posts should have a radius at that point so that it is not a point of failure. Additionally, the motor is too strong for this housing and also adds unnecessary stress to these posts.
My passenger back automatic sliding door is doing a lot of clicking noise and not opening. I have tried opening it numerous times by hand to get my children out and have not been able so they came out the drivers side. But as I driving down the road later if I hit a bump and especially when I make a left turn and hit a bump the door will dislodge and open on its own. That is a very uneasy feeling when my children being a newborn, a 5 yr old or 11 yr old is by that door when it opens on its own. This has been happening for roughly 6mths. It had stopped for a few months but is doing it again
Our vehicle has had a recall on the HVAC system since we purchased it. The recall had been repaired prior to us purchasing it used from a Dealership and we have had the recall repaired 3 times since it has been under our ownership. Every year, the issue repeats itself. The HVAC system will blow out hot air only and the AC will not work and we have to bring it in to the shop.
My vehicle in the middle of the night got on fire and completely burned. After a week without turning my car on. I'm out of town and my neighbors call me at 3am telling me the vehicle got on fire. The fire department arrived and turn off the fire. They said the fire started on the front inner part. No one was near my vehicle. The vehicle got on fire by it self. I lost my car completely 😫.
- Miami, FL, USA
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Loud audible ticking under the hood. Upon driving there is a jerk, tug feel. Upon smoothing out, it returns if going up a small slanted road. Has the feel of threatening to shut off. Purchased from Carmax. Reported to CarMax 11/23/21. Told me to schedule an appointment with Christian Brothers Automotive located in Montgomery County, Alabama. Due to Thanksgiving, took van in today on 11/29/21. There are no codes coming up. They asked if they were cleared by another. No one has seen this van other than an oil change. They were unable to help, but verified and documented the ticking. Possible lifter. Stated to see about recalls on this. Nothing. Unfixed.
The drivers side passenger door (slider) opens and shuts but must not be fully latching because you can hear the motor in the door trying to latch and it sounds like its continually trying to latch and just keeps going off when it's super hot out and it has now killed the battery in the van. When I was able to drive the van it would chime and say the door was open and continue sounding like it was trying to latch. We bought the van at the end of February so I have no idea if it ever happened to the previous owner.
Transmission goes into limp mode. Cvi-€™s are out of spec for gears and fluid. Fluid is burnt. Transmission filter is broke off in transmission. Needs transmission replacement. Transmission stalls and either changes gears on its own or won-€™t change at all. Breaks down at stops..
Last night I was coming home and the car turned off by itself while I was waiting for the traffic light to change so I placed it in park and started it again it's running but I'm not sure what happened and concerns me because this our family.(my kids were in too).
Vehicle was parked in driveway 7/9/20. I did not enter the van again until 7/11/20. Upon opening the driver's door I noticed the headrest had deployed. I understand this is a safety feature when you are in a rear end collision. There was no collision van was backed in driveway and stationary. It appears the brackets that hold the pin are broke. The passage headrest did not deploy, but iam now fearfull it May.
Anytime that I try to turn on the air conditioner or the heat, regardless of the control setting, the driver's side only blows cool and the passenger and rear only blows heat.
The rear passenger sliding door makes a loud buzzing sound and sometimes refuses to close. I have seen many complaints for the Caravan and Chrysler town and country minivans with the same issue. The buzzing sound sounds like an air compressor running. The doors look as though it latches but comes back unmatched. I'm reading that this would be the lock actuator. I always double check that the door is closed but I'm afraid I will be in a hurry and the door will come open while my children are riding in the back.
This has happened a dozen times previously when slowing down or coming to a stop the engine stalls. So far it's only happened on a city street. I did bring it to a certified mechanic but could not find anything.
My sons and I were involved in a hit & run injury car accident. We were rear-ended on the freeway in heavy traffic. I was going about 5 mph and driver behind me plowed into us at about 30 mph! instantly me and my younger son both said we hit our heads. Our heads hurt besides being thrust by the impact. My son kept pointing at something asking me to look when I was trying to call 9-1-1 for help and the other driver was trying to talk to me unsafely in the highway! my son told me to look at our headrests. Both front seat headrests had deployed and struck us in the back of our heads on impact! we could not believe it. As my younger son said, we suffered enough with neck, shoulder, back and stomach pains from being thrust in this car accident but to be punched in the back of our heads on top of that?? it really hurt us and we were moving at the time of impact. Fortunately we were checked on scene medically by the paramedics. Even the highway patrol officer had never seen anything like the headrests dislodged, neither had the paramedics. I looked on line and found a litigation against a major car manufacturer and found out this may be an extremely unsafe defect on our 2014 Dodge Grand Caravan. We can't even put back the headrests in place on either front seat headrest. This was very scary for both of us, having our heads hurt so much upon impact. Yet we didn't go forward into the steering wheel or dashboard, rather we got clocked, punched in the back of our heads by the headrest supposedly there to help curtail whiplash. Extreme lies by the car manufacturers and a total safety hazard. They need to be held responsible for causing this much duress and injury to all these customers who trust these major car companies to keep us and our loved ones safe, not intentionally injure them.
A D V E R T I S E M E N T S
- Bloomington, MN, USA